FairSoftware.co.uk Reviews 1,091

TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 5 out of 5 stars

Bought two MS Office suites, slight problem with first due to a "Key" issue, but resolved promptly. and also free upgrade with no extra charge Second activated without issue and both suites are r... See more

Rated 1 out of 5 stars

DISSAPOINTED Software did not arrive. Left it a couple of hours still did not arrive. Got a message; ‘check junk mail’ already did that before messaging, closely followed by a message saying your ‘so... See more

Rated 5 out of 5 stars

Search, find, pay then download and activate, yes it was that easy. No hassel having to telephone with all those numbers or explain to microsoft and after many months it still works fine with all the... See more

Rated 4 out of 5 stars

Instructions were clear and easy to follow....but having entered the product key code the software didn't download and attempting to repeat the process resulted in a message that the key had already... See more

Company details

  1. Computer Software Store

Information provided by various external sources

The fair place to buy your software!


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Rated 5 out of 5 stars

Very happy customer!

I've used Fairsoft a few times over the years and never fail to be impressed by the products, prices and service. The support provided is also excellent. I will definitely be using them again. Very happy customer. 😊

March 23, 2022
Rated 5 out of 5 stars

Office 2016 Pro

Search, find, pay then download and activate, yes it was that easy. No hassel having to telephone with all those numbers or explain to microsoft and after many months it still works fine with all the updates, next to sliced bread its the best company i've used.

March 23, 2022
Rated 5 out of 5 stars

Surprisingly superb.

I was so surprised and so pleased with this package. It worked first time and I could not be happier, thank you. Great value for money.

March 23, 2022
Rated 5 out of 5 stars

Great customer service.........

Great customer service.........

I had problem when trying to order a downloadable software because I am in the US. Sent a message to customer service and they replied immediately and solved the issue. No problems after that. I would definitely order again from this company.

March 23, 2022
Rated 5 out of 5 stars

Having read a few bad reviews regarding…

Having read a few bad reviews regarding the Microsoft licence codes not working I decided to take the plunge and purchased two copies of Office Pro 2019 as the good reviews out-numbered the bad. The download was available immediately after purchase, as were the licence keys. However, both licence keys failed to work. When I contacted Microsoft the keys did not exist on their system. I started to think maybe I should've heeded the bad reviews. However, I emailed FairSoftware explaining the situation and, within an hour, they sent me two new licence codes and these worked. So I was very happy and relieved! The download and installation was straight-forward. So I am giving FairSoftware 5 stars as they sorted out my issues straight away.

March 23, 2022
Rated 2 out of 5 stars

The code did not work

The code did not work.
I emailed requesting a refund within two days of purchase. There was no response.
A couple of weeks later I emailed again, this time I got a response and was refunded that day. However, there was no explanation as to why the product purchased did not work. Please note that I wrote a review prior to trying a second time for a refund. I have tried to amend my Trustpilot review but have been unable to update it.

March 23, 2022

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