FairSoftware.co.uk Reviews 1,091

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought two MS Office suites, slight problem with first due to a "Key" issue, but resolved promptly. and also free upgrade with no extra charge Second activated without issue and both suites are r... See more

Rated 1 out of 5 stars

DISSAPOINTED Software did not arrive. Left it a couple of hours still did not arrive. Got a message; ‘check junk mail’ already did that before messaging, closely followed by a message saying your ‘so... See more

Rated 5 out of 5 stars

Search, find, pay then download and activate, yes it was that easy. No hassel having to telephone with all those numbers or explain to microsoft and after many months it still works fine with all the... See more

Rated 4 out of 5 stars

Instructions were clear and easy to follow....but having entered the product key code the software didn't download and attempting to repeat the process resulted in a message that the key had already... See more

Company details

  1. Computer Software Store

Information provided by various external sources

The fair place to buy your software!


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast delivery and upgrade

Fast delivery. They didn’t have my item in stock so they upgraded it to the next version at no extra cost. Great customer care.

November 15, 2021
Rated 5 out of 5 stars

Does what it says

I found the site fairly easy to use. I got lost once, but the necessary key was still there when I found my way back, and it worked straight away. I now have a working copy of Office on my new computer, nearly 15 years after I bought my last one! I would recommend it to anyone

November 8, 2021
Rated 5 out of 5 stars

An approachable and friendly staff

An approachable and friendly staff. The success of FairSoftware.co.uk would benefit us the consumers and I must sneak some digestive biscuits and a box of teabags across the border to them as thanks. I will be recommending them to my friends. I bought the Microsoft Office Professional 2021.

November 7, 2021
Rated 5 out of 5 stars

Everything worked well.

Everything worked well. No problems with downloading and installing. The only annoyance was having to open a Microsoft account to access the downloads, but that is my problem!

November 6, 2021
Rated 5 out of 5 stars

Purchase Office 2021

Purchased online, Office 2021. Received Key and instructions shortly after. Had issues with the key but new key was supplied and worked as expected. Prompt response to emails and great price, hence 5 stars. Would recommend.

November 4, 2021
Rated 4 out of 5 stars

Purchase and Installation of Office 2019 Home and Student

Instructions were clear and easy to follow....but having entered the product key code the software didn't download and attempting to repeat the process resulted in a message that the key had already been redeemed. However, a second product key code worked perfectly so the problem was eventually resolved. And without having to telephone Microsoft!

Regards Brian Watson

November 3, 2021
Rated 5 out of 5 stars

Purchased known Microsoft software

Purchased known Microsoft software. Got what was offered. Downloaded without a hitch. To note: purchased when on a different device from one where to install but not immediately clear that it would be available to the one where to install. Happily it became clear e-mail sent that had login.

November 3, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look