Faisal Fabrics Reviews 58

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Ordered two Baroque suits with premium embellishments from FaisalFabrics.pk and I must say I’m genuinely impressed. I was initially hesitant about ordering from the UK, but not only did my parcel... See more

Company replied

Rated 3 out of 5 stars

Very poor communication they do not respond to messages or calls. Would not use again order placed a month ago. Much prefer sanullahstore. Changed rating as outfits were recieved stitched beautifully... See more

Rated 5 out of 5 stars

Hi Team Al Faisal I just wanted to say a huge thank you for the amazing service! I placed and confirmed my order yesterday, and it was delivered today — I was absolutely shocked and couldn’t be... See more

Rated 1 out of 5 stars

They are a huge mess. There is no communication between their workers and they take centuries to deliver their orders. First they gave me the wrong dress then they took two weeks and my hundred thousa... See more

Company details

  1. Shopping Mall

Written by the company

Online shopping in pakistan Top Fashion Designers and brands at FaisalFabrics.pk like MariaB, SanaSafinaz, GulAhmed, Alkaram, Elan, COD - worldwide shipping Faisal Fabrics gives you a wide range of Wome's Clothing Brands to set your style statement, Pa...


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3.4

Average

TrustScore 3.5 out of 5

58 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Ladies suits

I loved all the suits l ordered.The fabric, colour are all the same as model pictures and very quick and efficient delivery.
Customer service is amazing and queries are dealt with very quickly.
Best Customer service so far then all other websites
I'm very pleased and happy Customer and would recommend Faisal Fabrics to all overseas customers who order from Pakistan.
Very reliable team

October 3, 2024
Unprompted review
Faisal Fabrics logo

Reply from Faisal Fabrics

Thank you for your wonderful feedback! We’re delighted to hear that you loved your suits and had a great experience with our service. Ensuring high-quality products and efficient customer support is our priority, and it’s rewarding to know we met your expectations.

We truly appreciate your recommendation and look forward to serving you again!

Best regards,
Team FaisalFabrics.pk

Rated 5 out of 5 stars

Excellent Shopping Experience!!!

I ordered mens ‘lattha’ shalwar kameez suits for my husband. I requested custom stitching. The suits were make to perfection!!! He was very pleased with the quality of the fabric a d stitching. Communication with Faisal Fabrics was easy and prompt. I have been ordering stitched and unstitched clothes from them for years now and I have never been disappointed. I highly recommend and endorse Faisal Fabrics if you are looking for good quality, original designer Pakistani dresses and men’s wear for all occasions.

June 3, 2024
Unprompted review
Rated 4 out of 5 stars

I had ordered a 3 piece suit- and it’s…

I had ordered a 3 piece suit- and it’s wonderful outcome! However, the reason for not giving 5 stars is the lack of communication. A few years ago the team would be diligently responsive, but now I have to email 2-3 times to receive a response. I’m not sure if the management team has changed. Nevertheless, the tailor has done a great job!

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Best place to buy original.

I bought few articles they were 100% original. They kept their promise and till today my latest article is by saira rizwan 100% original and well delivered on time. I wish that faisal Fabric will always deliver the best to their valued customers. ❤️❤️

May 26, 2024
Unprompted review
Rated 1 out of 5 stars

Paid Original And Get REPLICA

I order republic wedding wear. I paid original price 36,900/- And it’s come REPLICA. Staff No communicate. No answer. Very very bad experience

May 8, 2024
Unprompted review
Faisal Fabrics logo

Reply from Faisal Fabrics

Dear Customer,

We take such concerns very seriously and sincerely regret any distress this has caused you. FaisalFabrics.pk is committed to delivering 100% original products, and we would never intentionally send a replica in place of an original.

Please share your order details and any supporting photos via direct message so we can immediately investigate this matter. We also apologize if our response time has been delayed due to high inquiry volumes, but we are here to assist you.

We truly value your trust and will do our best to resolve this for you as soon as possible.

Best regards,
FaisalFabrics.pk Customer Support

Rated 1 out of 5 stars

DO NOT I REPEAT DO NOT PLACE AN ORDER…

DO NOT I REPEAT DO NOT PLACE AN ORDER WITH THEM. I placed an order and now I'm getting no response from them at all. Emailed 5-6 times, whatsapp 6-7 times but they do not reply. Basically they will just steal your money and then not even respond. I'm sooo disappointed I don't know what to do now.

May 2, 2024
Unprompted review
Faisal Fabrics logo

Reply from Faisal Fabrics

We sincerely apologize for the inconvenience you've experienced. This is definitely not the level of service we strive to provide. We appreciate your patience and understanding.

Upon reviewing your order history, we can confirm that your order is currently in process and will be delivered within the timeframe specified in our delivery policy. For your convenience, you can review our policy https://faisalfabrics.pk/pages/shipping.

We apologize for any inconvenience caused by the delay in our response. Please note that our standard response time is within 24 to 48 working hours, and we strive to uphold this commitment to all our customers.

Regarding any recent delays, we'd like to inform you that they may be attributed to the Eid holidays, as highlighted on our website. Rest assured, we are diligently working to ensure the timely processing and delivery of your order.

If you have any further concerns or require assistance, please feel free to reach out to us directly. Your satisfaction is our top priority, and we are here to help.

Thank you for your understanding and continued support.

Warm regards,
Team FaisalFabrics.pk

Rated 5 out of 5 stars

Wonderful experience

I have ordered a dress, received on time.. It was 100% original dress.. Delivered on time, correspondent are very cooperative and humble.. Overall it was a wonderful experience.. Thank you Faisal Fabrics for making my Eid wonderful and amazing... Will shop more from you again in Sha Allah 🥰🥰❤️❤️

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Received authentic genuine dress at the…

Received authentic genuine dress at the best price. Great service 💖

February 21, 2024
Unprompted review
Faisal Fabrics logo

Reply from Faisal Fabrics

Hi there! We're absolutely thrilled to hear that you received your dress and are happy with its authenticity, quality, and price! ✨

Your kind words about our service truly warm our hearts. We strive to provide an exceptional experience for every customer, and knowing we achieved that for you makes us happy.

Thank you again for your positive comment and support!

Regards,
Team FaisalFabrics.pk

Rated 3 out of 5 stars

I liked the way Faisal Fabrics staff…

I liked the way Faisal Fabrics staff replies to me immediately when I made an enquiry about a product & were very informative. However I was advised that my order would be delivered to me in 2-3 weeks which didn’t happen. The order arrived with me nearly 6 weeks from the date I placed my order. The good thing about the way the order has been made up was that they had stitched my gown so that it was modest as the outfit in the photo didn’t have a modest neckline or lining. The down side was that I had requested stitching with a can can. I didn’t realise this but they don’t stitch the cab can with the lehngha, they sent it separate. This could be useful perhaps but in my case I didn’t feel like the lenhngha shape is right because of this separate can can. The can can is also much bigger than I would have wanted and maybe I would advise you to ask about the can can before ordering this. I have ordered an outfit with a xan can from another company & it was softer. This one is so hard and big that I just can’t take it in no matter what I do. Overall I’m ok with the service and still glad I got my outfit.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

Bad, Not Recommended

I ordered 3 dresses from here, and all of them were disgusting (Akbar Aslam). The stitching was horrible, the shirt wasn’t even close to the colour of the pants, and worst of all, there were strings and embellishments coming right off as soon as it arrived for 3 dresses. My experience was ridiculous, utterly ridiculous! I’d advise all of you’s not to order from here, and I’m never going to. 0/10.

November 13, 2023
Unprompted review

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