Faisal Fabrics Reviews 58

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I placed an order on 5th March and got no updates. I tried sending them an email, calling on their phone, sending them messages on WhatsApp, calling them on WhatsApp and leaving messages on their... See more

Company replied

Rated 5 out of 5 stars

Ordered two Baroque suits with premium embellishments from FaisalFabrics.pk and I must say I’m genuinely impressed. I was initially hesitant about ordering from the UK, but not only did my parcel... See more

Company replied

Rated 3 out of 5 stars

Very poor communication they do not respond to messages or calls. Would not use again order placed a month ago. Much prefer sanullahstore. Changed rating as outfits were recieved stitched beautifully... See more

Rated 5 out of 5 stars

Hi Team Al Faisal I just wanted to say a huge thank you for the amazing service! I placed and confirmed my order yesterday, and it was delivered today — I was absolutely shocked and couldn’t be... See more

Company details

  1. Shopping Mall

Written by the company

Online shopping in pakistan Top Fashion Designers and brands at FaisalFabrics.pk like MariaB, SanaSafinaz, GulAhmed, Alkaram, Elan, COD - worldwide shipping Faisal Fabrics gives you a wide range of Wome's Clothing Brands to set your style statement, Pa...


Contact info

3.4

Average

TrustScore 3.5 out of 5

58 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Original Articles

it was my second experience with faisalfabrics.pk, They have original brands and fast delivery as well. Customer service is best, I like preferring order here ,Their stitching service is amazing as well.

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

They are a huge mess

They are a huge mess. There is no communication between their workers and they take centuries to deliver their orders. First they gave me the wrong dress then they took two weeks and my hundred thousand calls to return it. I told them a hundred thousand additional times that i want to return it now because its too late. They didnt refund me and then stubbornly send me that dress again which i didnt want. Pathetic place to shop from

July 15, 2023
Unprompted review
Rated 3 out of 5 stars

Very poor communication they do not…

Very poor communication they do not respond to messages or calls. Would not use again order placed a month ago. Much prefer sanullahstore. Changed rating as outfits were recieved stitched beautifully but very poor customer service

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with FaisalFabrics.pk was amazing

My experience with FaisalFabrics.pk was amazing. The outfit quality, style was accurate as on the website. I really like the Faisal Fabrics service. I ordered it from USA. I got my parcel perfectly. As well as I received my order on time. I also shared Faisal Fabrics website with my sister's. I loved it. Definitely, I will purchase again from FaisalFabrics.pk 100 % recommended Thanx Faisal Fabrics

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

dislike costumer service

I placed an order 9 days ago and I haven't received yet, its 27 of RAMADAN I don't need after that, that never replay of the email and WhatsApp I have prove.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

BRILLIANT

This is my second time ordering from them and am so happy quick delivery suits are beautiful. I don't get tailored from pak as I don't like how they do it. I will surely be ordering again from them. I've ordered from a well known brand baroque and there service is disgusting. But faisal fabrics are brilliant

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

They even don’t deserve single star

They even don’t deserve single star. I ordered 4 suites . They ripped me with pricing. Their quality of material and stitching absolutely a garbage. I can’t wear any of my suites. Trousers thigh like a 10 yr old girl.

January 2, 2023
Unprompted review
Rated 1 out of 5 stars

What a total lack of customer care.

What a total lack of customer care.
I placed an order on the promise that I would receive my outfit by the 1st of September.
A few days prior i WhatsApp messaged to check progress and to make sure there were no delays as I needed the outfit for a wedding on the 11th.
4 days and several ignored phone calls later I threatened to contact my bank and request my money back. I then received a message saying item was still in stitching.
I asked for a date and again messages were ignored.
On the 1st my parcel didn't arrive so I messaged them again, my messages were ignored for another 3 days. My phone calls were cut off which was more then frustrating.
I then messaged to ask them to cancel my order as it was clear that the outfit was not going to arrive on time.
Upon writing this message I got a response. I was told due to technical difficulties they were unable to respond to my messages.
My outfit was going to be shipped that very day and I should receive it later that week.
Tracking info shows the item not even having reached the UK and today is the evening of the 9th September.
I only have tomorrow, so I will now have to go dress shopping tomorrow to buy an alternative outfit.
I am absolutely livid!!!
I have bought from indian companies in the past and can honestly say they have a really good customer service.
I'm from Pakistan so I thought why not buy from Pakistan help support a pakistani company instead.
What a let down 😔 absolutely disgusted with their lack of communication and customer service.
I will never be using them again

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

100% Satisfactory!

Great customer service and stitching services. All items came per the catalog shown models (almost).
Would do business again.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

I placed international order

I placed international order, items were exactly same and with complete pieces. Most importantly the deliveries were on time
Thank you
Very reliable site to place order

July 8, 2020
Unprompted review

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