The worst customer ever. Rude people talking shit. Even after receiving damaged or dirty dress,they don’t believe you and only say sorry. It used to be good but now unfortunately I WON’T RECOMMEND... See more
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I ordered the Ghania outfit is size XS…
I ordered the Ghania outfit is size XS and it looked better than the pictures. High quality material and excellent stitching. Loved this outfit !!! This was one of the prettiest suits I’ve ordered online
Sister's wedding
Wore Faiza Saqlain at my sisters wedding. I was flooded with wonderful compliments all evening. Aside from being so comfortable, the colours, stitching and style was stunning.
So very happy.
If I could give this 0 stars I would
If I could give this 0 stars I would, because I placed my order back in February 2022 and I still have not received my order and it’s been way past the 65 day mark that they say it takes. It is now June 2022 and still nothing, they don’t communicate properly they don’t pick up any calls and they sure as hell don’t send the outfit that we’ve been waiting for for over 100 days. I’m very disappointed in this brand as a whole, they don’t care about their customers and to get them the order in a timely manner. If it takes longer at least let us know so we can plan accordingly or buy it accordingly. Instead we buy it expecting it to come by the 65 day mark and still nothing. I hope some one else learns from my mistake and never has to deal with them or buy anything from them. I’m definitely never buying from them again and not recommending them to anyone. I’m gonna make sure anyone I know knows about this bs I had to go through with this brand.
I have ordered my Bridal dress from…
I have ordered my Bridal dress from Faiza Saqlain, and they were really helpful throughout. I have been in touch with Sarah who was handling my order. She responded to all my questions timely. And my dress was ready on the exact date that I have requested. Even after I got my dress, I have few questions and Sarah was there to answer. I am happy with my dress, all the work and service😊
Poor customer service
Ok, so I placed my order on 12th March and received it today, 23rd May. This came on time as stated on their website - 45 working days. They do deliver, but be prepared to wait and don't expect informative or helpful responses from their wattsapp. Their customer service is appalling for international customers and I don't think they really care! I gave a 3 star rating because of their poor service, however the outfit did arrive.
If you ever want to order, take a look at LAAM.
73 days and still waiting for an update on my order!
I placed two orders 73 days ago for my son's coming wedding. The delivery promised was May 2nd - Sadly this team sucks as they do not answer your text messages, calls or respond with a proper answer. Very sad indeed to have such poor service from a top notch designer. I will update this review if I get proper service from this team otherwise I guess it is an expensive lesson learnt.
Amazing experience!
Great Experience
I want to appreciate Faiza Saqlain and her team for an instant response on their WhatsApp. As I ordered my dress I wanted to alter few things and they made sure of it that those alterations don't go unnoticed.
Also beautiful work on the outfits and excellent quality of fabric.
Good job..
I ordered formals from FS latest collection for a family function, just received my parcel..
Initially I was not sure about my order, either they will deliver it on time or not.. but shukar I got on time...yaayy!! :D
Thankyou FS team to listen to my concerns at the time of my order placement.
Good job!! :)
Whatsapp order was the best bridal outfit
We ordered the outfit through whatsapp. Initially we chose a red colour, but after a couple of weeks changed our minds to a white colour. The Faiza Saqlain team, particularly Sarah were always available to respond, and accomodated our request for the change in colour with no issues. The outfit was absolutely beautiful - perfect for a bride! So happy!
Great Service!
I am so grateful to Faiza Saqlain and her team for all the work that went into making my dream wedding dress ❤️ It was absolutely beautiful and ready before promised! A special mention to Sarah who was very accommodating, professional and helped us make an international order with ease ❤️❤️
Great experience of FAIZA SAQLAIN …
I had great experience of faiza saqlain there staff is too good & helpful. My dress for Nikha is stitched exact my measurements there qualities of fabric & work is too satisfying I loved my dress & its makes my big day more special ❤️🥰😍
Just recieved my Outfit.It is exeeding…
Just recieved my Outfit.It is exeeding my expectations.great fabric and in looove with the flair of the dress.Amaaazing.Love it.Definately going to recommend it.🥰🥰
Everything was exactly like the picture…
Everything was exactly like the picture the color the work delivery was also on time
My family ordered outfits from Faiza…
My family ordered outfits from Faiza Saqlain, it was wonderful and smooth experience. Got paracel on time, quality,packaging everything was on point .
Highly Recommended
I Ordered my Bridal outfit from Faiza Saqlain.The dress itself was v beautiful and according to my measurements.Great service.My experience with Faiza Saqlain has been really smooth.
Highly Recommended!
I had the best experience at Faiza…
I had the best experience at Faiza Saqlain, the staff was so so sweet, helpful and skilled. Great service Mashallah. May the brand excel to the highest level of success Ameen.
Appreciated 👏🏻
Faiza Saqlain
Got my bridal dress from Faiza Saqlain, the staff was so so accommodating and helpful. They made sure that my dress is perfect, according to my measurements and quality was great too.I'm so glad that i ordered my big day's dress from them ♥️
Hina assisted me with the best service ever 💫
I ordered my Eid outfit from them and…
I ordered my Eid outfit from them and it turned out to be better than expected. Their team was super efficient and followed all of my customization requests. Will surely order from them again.
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