Fame Drinks Reviews 90

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 1 out of 5 stars

The item described online as tango Apple Original with the sweetners and sugars. Ordered a whole crate for it to be sugar free. Then sent a WhatsApp to see about a refund and return. Got completely ig... See more

Rated 5 out of 5 stars

Excellent service. I have been after a certain soft drink, that was still an original type ( with sugar ) & by far the cheapest selling was with Fame Drinks. So I wanted to double check it was the... See more

Company replied

Rated 5 out of 5 stars

Company was easy to get hold of when I wondering about my order. Via phone. They were already preparing order for dispatch. Will be ordering from here again. Tried the Tree tops drink cocktail 12 f... See more

Company replied

Rated 4 out of 5 stars

Took longer than expected to come and eventually someone message me back to say parcel had been damaged in transit and they would send it again I then got it the next day. I might order again not sure... See more

Company replied

Company details

  1. Online Food Ordering Service
  2. Beverage Distributor
  3. Business to Business Service
  4. Soft Drinks Shop

Written by the company

In need of drinks? Then look no further! Want a delivery to your door? Perhaps it's a special occasion and cant spare the time to queue up in shops. Here at Fame Drinks, we offer a wide range of soft drinks, energy drinks, milkshakes and sodas without the hassle of long queues or heavy shopping bags or the risk of your favourite drink being out of stock. Whilst shopping with us we pride ourselves in offering you a stress free purchase with convenience at your fingertips along with quality service and value. We have a vast range of products to suit every mood, every occasion and food. We are prepared for all orders, no order is too big or too small. Every order made with us comes with a tracking code, where you can track your parcel at any time of the day so you can keep up to date with your parcel status. At Fame Drinks we put our customers first ensuring that we do everything we can to deliver a five star service. We ask customers if they can give us feedback and reviews in order to improve and change the services that we offer. If we do something right spread the word, if we do something wrong tell us.


Contact info

3.4

Average

TrustScore 3.5 out of 5

90 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Quick delivery

Quick delivery. Free drink included in my order too which was nice. The drinks I ordered expire in 4 months so it would have been nice if this was noted in the product information before purchased.

June 2, 2023
Unprompted review
Fame Drinks logo

Reply from Fame Drinks

Good afternoon Ayoola,
Thank you for your feedback we be sure to raise this in our next staff meeting. Our apologies for not informing you of this information.
Kind regards,
FDL Team

Rated 5 out of 5 stars

Great all round service!

I was attracted to this easy to use website initially because of the very competitive prices and the fact they accepted Paypal. Not the quickest delivery but the quality of the protecting packaging was second to none! Communications were good too, so will definitely buy again!

March 6, 2023
Fame Drinks logo

Reply from Fame Drinks

Hi Andrew,

Thank you for your review. We will talk to our courier service and see how we can improve with our delivery times.

Kind regards,
FDL Team

Rated 1 out of 5 stars

Order received 3 weeks late

Order received 3 weeks late, no response after 4 emails.. absolutely shocking service won't be using again!!

March 6, 2023
Fame Drinks logo

Reply from Fame Drinks

Hi Sammi,

We apologise for the delay at the time we were short staffed, which caused a delay with a few orders we apologise and will be discussing this with our staff.

Kind regards,
FD Team

Rated 4 out of 5 stars

The drinks came

The drinks came, but it did take a while. Fame drinks need to be more honest about how long people should expect to wait for their drinks. Says 5 days when you order but its more like 15 days or so.

March 1, 2023
Fame Drinks logo

Reply from Fame Drinks

Hi Roselyn,

We apologise for the delay. We will be discussing this with our packing team and courier service. To try and improve our services.

kind regards,
FDL Team

Rated 1 out of 5 stars

Never Again

Kept having to chase order which never did receive will definitely not shop with this company again, told them to forget it and received refund

February 21, 2023
Rated 1 out of 5 stars

Worst Customer Experience ever.

Worst Customer Experience ever.
I put an order for drinks. After 2 weeks with no communication from the date of my online order, called and was told by email that the drinks were being imported and would arrive in a weeks time which was fine.
However another 2 weeks down the line I sent an email requesting for an update. No update came just saw a refund in my account.
No apology and no explanation whatsoever.
Granted it’s not a lot of money but one would be tempted to think they took my money interest free for a month to finance their operations and just dumped it back. I would steer clear of this supplier.

November 12, 2022
Rated 4 out of 5 stars

Getting the Win after a Draw

I got ny full order after a small issue. Very happy customer.

December 25, 2022
Fame Drinks logo

Reply from Fame Drinks

Hello Stephanie,

Once orders are despatched a tracking number is sent with this.

Kind regards,
FD Team

Rated 5 out of 5 stars

Fame Drinks have restored my faith in…

Fame Drinks have restored my faith in Customer Service. They truly went above and beyond.
This was my first purchase from Fame Drrinks and there was a mistake with my order and after reviewing the details the item was not just replaced but they also upgraded me from 250ml to 345ml at no extra cost. I will be subscribing in the New Year for sure. Highly recommend Fame Drink

December 7, 2022
Unprompted review
Fame Drinks logo

Reply from Fame Drinks

We appreciate the feedback Elaine happy to know we turned a negative into a positive. Hope to see you soon.

Rated 5 out of 5 stars

Brilliant prices and we'll packaged bit…

Brilliant prices and we'll packaged bit of a delay on arriving but this time of year its expected

November 21, 2022
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Reply from Fame Drinks

Thank you for shopping with us and leaving us a review. Hope to see you soon.

Rated 5 out of 5 stars

First time using Fame.

First time using Fame as it was the only place i could find Supermalt XO extra malty, gotta say amazing service and speedy delivery, packaging excellent, will defo come back for sure. Oh and the Supermalt was 🔥🔥.

October 7, 2022
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Reply from Fame Drinks

One of our favourite drinks also. Thanks for shopping with us.

Rated 1 out of 5 stars

Not so good

Great service but no longer buy from famedrinks as they are expensive I buy from a different retailer I already get them to removed me from there mailing list send them emails but no reply

September 8, 2022
Fame Drinks logo

Reply from Fame Drinks

Thank you for the 5 stars. Hope to see you soon.

Rated 5 out of 5 stars

Awesome

These are awesome good to help and have good options to drink

September 4, 2022
Fame Drinks logo

Reply from Fame Drinks

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

They answered my every question and…

They answered my every question and assisted me with everything i was purchasing, including adding the option to subscribe to a drink that i enjoy a lot; supermalt

September 2, 2022
Unprompted review
Fame Drinks logo

Reply from Fame Drinks

Thank you for giving us 5* much appreciated.

Rated 5 out of 5 stars

Customer care team was very helpful and…

Customer care team was very helpful and their response was quick when I had an issue.

September 1, 2022
Unprompted review
Fame Drinks logo

Reply from Fame Drinks


Thank you for giving us such a great review. Glad we could help enjoy your Fame Drinks.

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