The item described online as tango Apple Original with the sweetners and sugars. Ordered a whole crate for it to be sugar free. Then sent a WhatsApp to see about a refund and return. Got completely ig... See more
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Excellent service. I have been after a certain soft drink, that was still an original type ( with sugar ) & by far the cheapest selling was with Fame Drinks. So I wanted to double check it was the... See more
Company replied
Company was easy to get hold of when I wondering about my order. Via phone. They were already preparing order for dispatch. Will be ordering from here again. Tried the Tree tops drink cocktail 12 f... See more
Company replied
Took longer than expected to come and eventually someone message me back to say parcel had been damaged in transit and they would send it again I then got it the next day. I might order again not sure... See more
Company replied
Company details
Written by the company
In need of drinks? Then look no further! Want a delivery to your door? Perhaps it's a special occasion and cant spare the time to queue up in shops. Here at Fame Drinks, we offer a wide range of soft drinks, energy drinks, milkshakes and sodas without the hassle of long queues or heavy shopping bags or the risk of your favourite drink being out of stock. Whilst shopping with us we pride ourselves in offering you a stress free purchase with convenience at your fingertips along with quality service and value. We have a vast range of products to suit every mood, every occasion and food. We are prepared for all orders, no order is too big or too small. Every order made with us comes with a tracking code, where you can track your parcel at any time of the day so you can keep up to date with your parcel status. At Fame Drinks we put our customers first ensuring that we do everything we can to deliver a five star service. We ask customers if they can give us feedback and reviews in order to improve and change the services that we offer. If we do something right spread the word, if we do something wrong tell us.
Contact info
Birmingham, United Kingdom
- 0121 455 9272
- info@famedrinks.co.uk
- famedrinks.co.uk
3.4
Average
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Customer Service??????
Poor communication. Emailed them for an update on my order after 7 days - no confirmation notice received at point of ordering. Eventually received a reply informing me there had been a delay in delivery. I would now be receiving my order the following Tuesday. No apology offered for the delay. No tracking details supplied.
All in all, a rather disappointing customer service experience and one I’m unlikely to venture into again.
August 27, 2022
Unprompted review
Reply from Fame Drinks
Good afternoon kev,
We have looked into your complaint and can can confirm when placing order there was no email left instead a phone number was filled in we sent a confirmation to the mobile number given on 20th Aug @10.54pm. Your email was only added to your order once you submitted your complaint. We opolagise as on this occasion we have not our time frame stated. I can ensure you our team has been briefed and we will implementing ways on improving our customer service. As a gesture of good will we will refund the shipping charges for this order.
Kind regards,
FDL Team
1st time using Fame Drinks
1st time using them, very pleased with the service I received and my items were delivered very quickly after ordering. Would definitely use Fame again.
August 7, 2022
Reply from Fame Drinks
Thanks Toni for your kind words hope to see you soon.
Very easy to use and order
Very easy to use and order. Delivery is quick every good. Only bad thing is price for delivery
July 27, 2022
Unprompted review
Reply from Fame Drinks
Hi Lee,
Thanks for leaving us a review. Our delivery prices our based on parcel weight unfortunately these prices are fixed. We will take your feedback into consideration when we next review our shipping fees.
Kind regards,
FDL Team
Took longer than expected to come and…
Took longer than expected to come and eventually someone message me back to say parcel had been damaged in transit and they would send it again I then got it the next day. I might order again not sure yet as waiting nearly a week not great spes when paying for delivery could do to be bit faster really.
June 17, 2022
Unprompted review
Reply from Fame Drinks
Thank you for your feedback unfortunately on rare occasions there is issue due to handling of packages with our service provider. As a gesture of kind will I would like to offer you a 10% off your next order this will be sent via the details we have on file for you.
Kind regards,
FDL Team
Great service but some stock did arrive…
Great service but some stock did arrive as it went out of Stoke which is disappointing.
June 17, 2022
Reply from Fame Drinks
Good Afternoon Andrea,
We tried to email you on the 8th but did not recieve any response. so we decided to send you drinks that were in stock. We can only assume this email was sent to your junk folder below is the email that was sent.
Good Morning Andrea,
Thank you for you for making a purchase with us. Unfortunately all Tree tops are temporarily out of stock due to a manufacturing issue.
Your options are as follows choose a alternative drink to the value of £31.98 or we could send remaining order Fiji water and supermalt and refund you the remaining balance.
Please could you let me know as soon as possible so we could process this for you.
www.famedrinks.co.uk
Kind regards,
FDL Team
Reply from Fame Drinks
Thanks for the great review George.
Great seller
Great seller, the cans arrived in a plain package within 72hrs of me ordering them. I wasn't in when they arrived but they were left in a safe place.
April 3, 2022
Reply from Fame Drinks
Thank you Michael. Happy to know you had a good experience shopping with us.
Excellent customer service.
March 24, 2022
Reply from Fame Drinks
Thank your for ordering with us and leaving your feedback it is much appreciated.
What’s going on
Hasn’t arrived an was reported damaged an have not heard anything for over a week since it was reported
March 7, 2022
Reply from Fame Drinks
Dear Sophie,
After investigating we can see UPS have damaged your parcel in transit but no correspondence was made to make us aware of this. We would like to apologise as the time schedule for delivery is overdue. At this stage we would like to offer you a full refund or order resent please reply via email so we can get this issue rectified as soon as possible.
Kind regards,
Fame Drinks
Very fast and efficient service.
March 2, 2022
Reply from Fame Drinks
Thanks you for shopping with us and for your kind words.
Reply from Fame Drinks
Thank you for ordering with us Bevin. Glad to know our packaging is keeping your Fame Drinks safe.
Great service
Great service, fast delivery! Excellent! Will definitely be buying from them again.
December 4, 2021
Reply from Fame Drinks
Hi Lauren thanks for your great feedback. Hope to see you soon.
Great service.
November 6, 2021
Reply from Fame Drinks
Thank you so much for taking the time to leave us a 5-star review.
5 star service
Product arrived quickly, well packaged and in perfect condition.
November 2, 2021
Unprompted review
Reply from Fame Drinks
Thanks for the great review. Hope to see you soon.
Delighted with fame drinks😊I just rang…
Delighted with fame drinks😊I just rang up to find out what date I could expect my delivery as it was for a birthday. It would have been delivered in the next few days anyway but they did it out within a few hours to arrive the same day! I do live in the midlands but even so I was really impressed... Very professional indeed. Will be using them again.
October 31, 2021
Reply from Fame Drinks
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great shop for my fave Fizzy drink Rio
Great shop for my fave Fizzy drink Rio. Fast shipping and well packages as expected for fuzzy drinks with packing foam to protect cans. All received in perfect order.
October 18, 2021
Reply from Fame Drinks
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Reply from Fame Drinks
We are incredibly grateful that you took the time out to leave us a 5-Star review.
MY ORDER WAS IN STOCK AND QUICKLY…
MY ORDER WAS IN STOCK AND QUICKLY DISPATCHED THANK YOU
September 11, 2021
Reply from Fame Drinks
Thank you Steve your business and kind words are truly appreciated. Kind regards, FDL Team
Reply from Fame Drinks
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Fame Drinks amazing taste
Fame Drinks are amazing not too sweet but on point
Communication excellent, prompt professional delivery service l would definitely recommend Fame Drinks to anyone thinking about a get together you won't be disappointed thank you Fame Drinks.
July 11, 2021
Unprompted review
Reply from Fame Drinks
Thank you for leaving us this amazing review. Hope to see you soon ;)
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