Fantini Pelletteria Reviews 

149
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall quality and reliability. Customers frequently mention that the items are exceptionally well-made, featuring gorgeous designs and top-notch leather materials that exceed expectations. People also really appreciate the fast delivery times and the responsive, helpful customer support available whenever questions arise. Some reviewers were not happy with unexpected delivery expenses, noting that they had to pay extra customs duties or shipping fees upon arrival. Despite these occasional shipping hiccups, buyers remain extremely satisfied with their purchases, beautiful craftsmanship, and overall gorgeous products.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the exceptional quality of the leather and the... See more

Quality

Clients share positive opinions on quality, frequently praising the exquisite leather, superior... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that shipping is very fast,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as the best they have received.... See more

Service

Users describe positive interactions with service, highlighting top-notch customer support and fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received a Cuoieria, Brown. This is really amazing. The quality is really something incredible, even better than on the pictures. After a small customs problem (i'm in Malta, it's often), I rec... See more

Rated 5 out of 5 stars

Customer service was top-notch. I purchased the blue leather backpack, Fiorentino, as a Christmas gift for my partner. Unfortunately, the first package was porch-pirated... We provided proof that we... See more

Rated 5 out of 5 stars

The best customer service I have received in a long time. The quality of the product that I purchased was exceptional. I was genuinely impressed by the timely, professional way my purchase was handl... See more

Rated 5 out of 5 stars

I am very happy that I chose Fantini Pelletteria when looking to purchase a duffel weekender. There were a few little hiccups in the shipping to the U.S. but excellent customer service and communicati... See more


Company details

  1. Leather Goods Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Handicraft
  5. Leather Goods Manufacturer
  6. Leather Goods Wholesaler

Written by the company

Family-run artisan leather shop since 1981. Production and sale of backpacks, bags, briefcases, travel bags, doctor's bags and leather accessories entirely made in Italy. Express shipments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(149)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible customer service

Incredible customer service. I bought a vespucci bag that unfortunately wore out on the shoulder straps within 1 week of use.

I contacted the customer service team from their website and their response was incredibly quick and helpful! I didn't even have my receipt but described which store, date and time I purchased my product, and they confirmed within a day! They sent me a brand new product that arrived within a week and I am genuinely impressed at how well their customer service is. Highly recommend and will most definitely buy from again!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Bought a doctor's bag 8 months ago. Great look and quality.

Unfortunately the clasp broke

Contacted customer service and bag was replaced with no qualms.

Incredibly responsive. Great quality product.

Always getting compliments from patients abd fellow docs.

Great bag, lovely team!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality leather backpack

Great quality leather backpack! I like the roomy interior that let's me easily see what I'm looking for - it doesn't collapse on itself. Side pockets were a must for holding my cellphone and they are just big enough to hold it securely. My husband loves the deep rich look of the leather. Very pleased!

January 27, 2025
Rated 5 out of 5 stars

Exceptional Quality & Service

I am highly impressed by the quality and design of the bag and belts that I ordered. I am also appreciative of the assistance I received, as I'd made an error on my initial order which they quickly corrected. I look forward to shopping with Fantini Pelletterria again in the future ♡

January 8, 2025
Rated 5 out of 5 stars

I visited San Marino in October 2024…

I visited San Marino in October 2024 and purchase a travel duffle made by Fantini Pelletteria. I loved it so much I decided to buy another for a friend. It arrived fast and excellent quality.

December 13, 2024

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