Alls good from you but the problem are the creator I'm following Amywebb Maybe are a scammer in many things
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Review summary
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Had an issue trying to make a new Creator account while I already had another account. But Layla at Fanvue was super helpful and gave me good advice and a solution to resolve my dilemma. Thank you to... See more
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I had a really great experience with Fanvue support. They replied very quickly, were extremely kind, and helped me solve my issue in a smooth and professional way. What I appreciated most was ho... See more
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These guys have excellent customer service! Whenever I have an issue or problem, they are always there to reply promptly on emails and make sure to help you sort your problems. Most recently it was... See more
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Company details
Written by the company
Creator subscription platform that empowers creators to connect, create and earn with their fans.
Contact info
United Kingdom
- fanvue.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 67% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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The support team has been incredibly…
The support team has been incredibly helpful. Every question was answered quickly, and the whole process was much easier than I expected. Issues were resolved fast, and the guidance was clear throughout. Great support experience!
June 26, 2026
Unprompted review
My account was hacked and the fanvue…
My account was hacked and the fanvue team did a great job in helping me out regaining my account, I'm forever grateful for the entire team.
June 25, 2026
Unprompted review
Professional Platform That Takes Rules Seriously
I've been using Fanvue for a while now, and while I recently had a minor issue with a content policy violation, I have to say their team handled it professionally. They clearly explained the issue, removed the flagged content, and placed a temporary hold on my payouts as part of their standard moderation process. While it was inconvenient, I appreciate that they take copyright and content rules seriously—not just for their platform, but to protect creators from legal consequences. The communication was clear and supportive throughout. If you're a creator who values a platform that enforces rules fairly and protects its community, Fanvue is a solid choice. Just make sure you read their guidelines carefully!
June 26, 2026
Unprompted review
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had an issue with a user who was harassing me, making false accusations, and attempting to damage my reputation as a creator.
The Fanvue Support team responded very quickly, reviewed the entire conversation carefully, took the situation seriously, and kept me informed throughout the process. They answered all of my questions professionally and gave me confidence that the case was handled fairly.
A special thank you to James for the excellent support, clear communication, and fast responses.
Really appreciate the help. Thank you, Fanvue!
June 25, 2026
Unprompted review
Excellent Support
I have been on this platform for quite a while now, and their support is excellent and they have always helped with any issues promptly.
June 25, 2026
Unprompted review
Fanvue gets 2 Thumbs Up from MICK TOBYN, founder and CEO of *STYLE M STUDIOS*
Fanvue allows AI Content Creators a Platform to earn Money from their Creations, build a Fan Base, and even has an AI Assistant that can help you Create Content and Promote it. I've never found any other Platform quite like it, and I've tried quite a few.
Sincerely,
Mick Tobyn - Founder and CEO of *Style M Studios*
June 25, 2026
Unprompted review
They got the issues resolved and were…
They got the issues resolved and were very nice :) Thankyou lots to the support team :)
June 24, 2026
Unprompted review
Marty helped me out with my inquiry…
Marty helped me out with my inquiry super quickly and thoroughly. Please give him a raise.
June 23, 2026
Unprompted review
Everyone has been super informative and…
Everyone has been super informative and helpful.
June 19, 2026
Unprompted review
Fanvue is a scam
Fanvue is a scam. They try to lure you on instagram by trying to get you to join. I’m surprised instagram would allow that kind of thing since they seem to be so strict on the comments people make.Then, if you do, they charge you more money when you’re a member. Most times it’s 60 or 80 dollars. That’s extortion. I wasn’t a creator, but I’ve heard that they don’t pay the creators a lot of times. Money they are owed.It is almost entirely ai which isn’t anything real. It’s all fake.
June 21, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
Awesome customer service team
awesome friendly staff that answer your questions almost immediately
June 22, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
scammers and thieves
scammers and thieves, who will delete all your content with no warning and not even give you your earnings despite your hardwork
June 18, 2026
Unprompted review
Reply from fanvue
We're sorry to hear that you've had a negative experience and feel this way about our service.
Fanvue takes compliance, safety, and platform integrity extremely seriously. Account actions, including content removals or restrictions, are only taken where there is a breach of our Terms of Service, Community Guidelines, or regulatory requirements. We do not remove content or withhold earnings without reason.
As we are unable to discuss account-specific details publicly, we would encourage you to contact our Support team directly so we can review your case and provide a detailed explanation of any actions taken on your account.
We are committed to treating all creators fairly and transparently, and we'd welcome the opportunity to investigate your concerns further.
Thank you again,
The Fanvue Team
Customer service helped me greatly with…Cancellation
Customer service helped me greatly with all my issues quickly and clearly and made my experience easy and stress free. Best customer service ever.
June 18, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
Awesome experience
Awesome experience! Great creators and great support.
June 16, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
Amazing Support
The agent who helped me was "Ken". He solved my problem in like 2 minutes. Amazing!!!!
June 16, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
Amazing Fanvue support is always…
Amazing Fanvue support is always helpful and they respond very fast
June 16, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
I had a clarification question
I had a clarification question, and Maya immediately came back with a response. Thanks, guys, support is on fire.
June 15, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
Excellent customer service
Excellent customer service. They want you to succeed
June 15, 2026
Unprompted review
Reply from fanvue
Hi there,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. All reviews from our users are shared with our dedicated team members it really means the world to us.
We wish you all the very best, and please know that our team will always be here should you need any assistance in the future.
Thank you again,
The Fanvue Team
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