I've been working with Fareharbor for a number of years now, and two things stand out - the user friendly nature of the booking system, and the business support. Becky is currently my account... See more
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FareHarbor is the leading booking platform built specifically for tour, activity, rental, and attraction operators. Trusted by over 23,000 businesses worldwide, our powerful all-in-one solution helps operators sell, manage, and grow their experiences across every channel—online, in-person, and through distribution partners. Unlike generic booking software, FareHarbor is purpose-built for the experience industry. Our platform streamlines operations with features like real-time availability, smart resource allocation, integrated payment processing, and advanced reporting. Whether you're taking bookings at the counter or through your website, FareHarbor makes it easy to keep everything running smoothly. What truly sets us apart is our dedication to your success. We provide unmatched support with a global team of over 120 experts available 24/7, along with optional services like high-performing websites, performance marketing, and API integrations. Our platform empowers you to increase revenue, eliminate manual work, and deliver seamless guest experiences—all while scaling your business efficiently. At FareHarbor, we believe your time should be spent creating unforgettable experiences, not managing bookings. Discover how we can help grow your business by scheduling a free demo today.
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1700 Broadway, Ste 1010, 80290, Denver, United States
- fareharbor.com
Hasn’t replied to negative reviews
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The best support I have worked with
Every Fareharbor support specialist I have had the pleasure of working with has been patient, eager to assist, and willing to teach. From getting an item up and running to helping you figure out how to do the smallest of tasks, Fareharbor support is one of the best tech support centres I have had the pleasure of working with!
My experience with FareHarbor has been…
My experience with FareHarbor has been amazing. The service and support is top notch. They provide a great service, respond quickly and have made our bookings run smoothly. So glad we are working with this company!
A must for my business
Working with FareHarbor for my business is always a joy. So easy to deal with, professional and always a quick response.
As a small business I need things done fast and the support, advice and direction from the team allows me move through things fast and stay focused on the important things. I have recommended FareHarbor to many other businesses and I know that they have had similar experience. Hi can highly recommend FareHarbor for there systems, reports, all backed up with their team support, video training etc. I am sure there have been days my requests for support have been plentiful and taking up much of their time to help me with changes or learning how to do something new. The team are always patient, understanding, efficient , clear , professional and supportive. They always also follow up to ensure all required is in place and completed. Thanks team FareHarbor.
Customer Service was tremendous
Customer Service was tremendous. The young lady was beyond helpful. Pleasure to work with.
What more can I say...
What more can I say but : Pure satisfaction. Their support team, mixed with all the functions Fareharbor offers is simply unmatched.
Quick and efficient
They respond very quickly and efficiently. If we have any doubts, problems or new things we want to do on our dashboard, they are always willing to help and try to solve them.
Quick response time and very helpful
Quick response time and very helpful.
Special shoutout to Maximilian G. for his help. Even added a video tutorial for extra clarity.
Thank,
Tom
We operate The Magical Mystery Show
We operate The Magical Mystery Show! In Honolulu. Our greatest return on any marketing investment has always been FareHarbor. Deep customer relations excellent service, and fantastic marketing tools all built in. We tried others. FareHarbor is the best solution.
FareHarbor Technical Support
FareHarbor has been amazing to work with. Their technical support team is wonderful. They are all knowledgeable with every aspect of FH and are very quick to answer the bell when called upon. Issues are always resolved in a very timely manner, better than any every other support line I've reached out to through the years.
Fareharbor deliver!
Fareharbor deliver!
The customer service is phenomenal, the booking system itself just works (and I imagine would work for the vast majority of leisure/entertainment businesses) with reporting that is customisable and informative.
All that and extremely good value for money.
We have been working with Fareharbor for over 3 years.
Great information and well presented
The staff was warm and really informative
Be our Booking agent because the internet in our area is intermittent.
Our business went with Fareharbor to help us with bookings because the internet in our area is intermittent. We could not be happier that we did. I am not electronically proficient. Fareharbor is easy to use. However, if I can't figure something out I can call them and one of their service people will walk me through whatever I need. I have never had a bad experience with anytime that I have called for help. I cannot say enough good things about their service staff. I have never had a problem if it was necessary to refund a customers money or in Fareharbor paying me for services we have provided. I just can't say enough good things about the experience with Fareharbor. We have been with them now for 3 years and many more to come. I would recommend them to anybody.
FareHarbor is simply the best!
FareHarbor's booking system and websites are user-friendly, professional, and secure. I highly recommend FareHarbor to anyone in need of a reliable booking system. Thank you!
A Canal Cruise with Charm – Thank You, Captain Keimpe!
A Canal Cruise with Charm – Thank You, Captain Keimpe!
The boat tour with Captain Keimpe was one of the highlights of our trip to Amsterdam. Relaxed, entertaining, and with just the right amount of humor, he showed us the city from the water…
Keimpe doesn’t just know every bridge and crooked house – he’s also got a funny story for almost everything. The atmosphere on board was easygoing, the drinks were cold – simply great!
If you want to discover Amsterdam in a cozy and charmingly witty way, Captain Keimpe is your guy.
I have used and supported this company…
I have used and supported this company for many years. They recently changed their fees to being even higher and charging 6% even when adding a booking manually. The fees are ridiculous and I am changing platforms. So disappointed.
Been with FareHarbor for 10 years and…
Been with FareHarbor for 10 years and love them
I can not say enough positive things…
I can not say enough positive things about our business relationship with FareHarbor. From the speed in responses from support, to the attention from our account manager, to the opportunities for training and education, and more. FareHarbor makes our business run more smoothly and efficiently every day.
Fareharbor has been excellent to work…
Fareharbor has been excellent to work with for the last 5 years and it has transformed our business, making booking really easy.
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