farlan.co.uk Reviews 114

Thank you Ben, really loved the experience when buying my A35

I’m in love guys

I thought this was a really good company when I spotted it on auto trader plus, they have really nice cars so I seen a car that I liked, so I went and brought it on finance when I got to the garage, the car was already start up and running . I thought that was strange then I was looking around the car and noticed the spoiler was about to fall off so they glued it down then he took us to the petrol station to put air in the tire and put £15 of fuel A test drive around the block I didn’t open the car Bonnet As the car was driving fine so now all the paperwork is signed, then I had a long drive back home from London to Birmingham On the way back home the service light came on and saying it need a cooling and when stopping at traffic lights the back of the car slightly jumps forward All the sensors on the front of the car keep going off Making beeping so soon I got home I opened up the car bonnet Straight away, the airbox wasn’t connected The tires on the car had wire hanging out of them that’s why it needed air in the tire Because the tires were so bad on the car so I took it to the garage to have the tires replaced because can’t have my children in that car like that here is another problem when he took the tire off he noticed the wheel has been wired back together told me to be careful then he noticed and told me my body work on the car is not lined up. It’s look like it’s been in an accident and repaired. That’s why the airbox and the filter wasn’t connected so I contacted the dealership and he said he won’t be having the car back because I’ve signed the paperwork I have pictures videos at Mechanic paperwork. I’m taking this forever not happy with this company. People be very careful and do a full check on the car and do not set the car if he is running already.

Organised a vehicle with these guys through a finance company, everyone was in agreement, finance sorted against the car, flight booked, return boat booked, insurance sorted, i was advised to ring and leave a holding deposit (even though finance was sorted on the car) tried to anyway only to have no possible way to talk to someone that could take a payment for deposit. Promised a call back to sort this, never happened had to chase it up myself, to which then I was informed that the only person in the company that can take a payment is out on a test drive and they would call me back, yet again I had to call them back myself, only then to be told that they had sold the car 30 mins prior! A car on which finance was arranged and sorted! And their incompetence to be able to 1. Return a customer call and 2. Have more than one person able to take a payment.
To me now... makes me see this business as extremely poorly run. Being in the very high end of the automotive industry myself this place is laughable. So a clear word of advice, shop elsewhere.

Really want to thank Ben for a impeccable service when purchasing my Bentley Bentayga

Really love the rxperiencr thanks to Ben.

Congrats to me on my new 7 series

Just want to say a massive thank you to the team down at Farlan Automotive, I was looking for a new car and came across their advert through auto trader. I got in contact with the guys for a viewing and test drive. Everything was arranged within the day with great communication. After discussing a price and means of payment the team worked with me to quickly sort out a finance package and warranty for the vehicle. All round great service 👍🏻 highly recommend for anyone who is looking for a luxury/performance car👍🏻

Big thank you to Nabbs for all the help and honesty 🤝

Very professional and a high standard of costumer care.

Ben was a star, really loved the expereince from start to finish.

I had an amazing experience with Farlan purchasing my first car. The guys were really helpful and answered all of my questions. Car got delivered earlier and it’s in impeccable condition. Totally recommend!

Thanking Ben for a brilliant service. Well happy we are

Everything was quick and the process went smoothly, I was assisted with Ben, Who helped me feel at ease and also comfortable.

Ben was really great thanks for my beautiful skoda

Nice and easy experience, Ben was informative and very helpful

Ben sold me my Mercedes benz E300 and I have to say what an amazing experience.

Ben was the the best, spent time out his day to keep in contact with me via WhatsApp to any query I have.

Recently bought an Audi SQ8 from FARLAN automotive and can honestly say, from start to finish, a very good experience.
Didn’t visit their premises, but bought via conversations with Nabil who was more than helpful and very transparent with everything knowing the car was coming to N Ireland.
One small issue when the car was delivered, but FARLAN resolved immediately with no fuss or hassle.
I would highly recommend this company to anyone seriously thinking of buying a top quality car.

Had a great experience at Farlan Automotive. Ben has been amazing at helping me get my new car - the gr86. Definitely recommend coming here, and I myself will come again if I plan to get a second one.

Lovely experience buying my new car very helpful team and answered all my questions thank you Ben