farlan.co.uk Reviews 114

I really want to say im super happy with thr servicr Ben just gave me at Farlan Automotive. Love my new Audi A4, for sure will be back for their lambo

Dealt with Ben and it could not bet better. Really happy with the GOLF GTI and the service. 5 stars all day long

Ben was great, really loved my experience. Will be coming back for my next car.

Fantastic customer service start to finish. Honest and helpful with no pressure at all. Definitely recommend

What a very pleasant experience it was buying my New Car Mercedes -Benz E63 S Estate from Farlan Automotive, Nabil was always a delight to deal with no matter how many questions I asked. The delivery of the vehicle was very smooth. I will certainly return to Farlan when I buy my next car.
Keith Perry

Brilliant service from start to finish. Guys where very helpful and wound definitely recommend using them to anyone

"I recently purchased an Audi A5 from Farlan Automotive in Wembley and am extremely satisfied with my experience.

The staff at Farlan Automotive were incredibly helpful, friendly, and knowledgeable. They patiently answered all my questions and guided me through the purchasing process.

The Audi A5 I purchased was in excellent condition, exactly as described in the listing. I found the price to be very reasonable compared to other dealerships in the area.

Based on my positive experience, I would highly recommend Farlan Automotive to others."

Loved my buying experience thanks to Ben

Well looked after by Ben. Very professional.

The lad who sold me the car was very helpful.

I had a few queries after I bought the car. He always answered his phone and was very knowledgeable and helpful.

I had also lost my locking wheel nut a week after and he helped me out and ordered me a new one.

Extre.ely happy with my service that i got from Ben

I just purchased a car! I couldn’t be more happier with the experience. The sales team was incredible, they helped me find the perfect vehicle! I highly recommend Farlan Automotive to anyone looking for a reliable and trustworthy car dealership.

The person showed me around the car was really helpful in the way of explaining all the functions in the car that I ask about and I felt comfortable to take my time to test it + the vehicle was as described I'm very satisfied. I highli recommend Farland Automotive to anyone thank you.

Loved the experience at farlan automotive thanks to Ben

I put down a £99 deposit on Farlan Automotive's website to reserve a car, which was then listed as reserved both on their site and Autotrader. The next day, having not heard from them, I called and was promised a callback that never came. I even rearranged my work shifts and started arranging insurance in preparation to collect the car.

By late afternoon, with no word from the dealership, I reached out via WhatsApp, only to be told hours later the car had been reserved by someone else before me and another after me. They promised a refund within 3-5 working days, but here I am over a month later, still waiting for my money back. Despite multiple follow-ups, I've been given a runaround with excuses ranging from issues with Stripe to needing management intervention for the refund.

It’s been a very disappointing and frustrating process, and at this point, it feels akin to being scammed. I strongly advise against making any reservations with Farlan Automotive as there’s no assurance on when, or even if, you'll ever see your money again.

Update - Now at 5 weeks and still waiting for the refund.

Ben at Farlan automotive has been amazing, really friendly and informative, fully recommend.

Ben has been great, loving my E class

Amazing customer services from start to finish. Couldn’t be happier with my purchase, thank you.

Great service by Ben, very polite and diligent in sorting our finance out, even had the pleasure of helping out with my wife’s car. Highly recommend for all there services.

Thanks to Ben, really love my Porsche panamera