Farleigh Medical Reviews 

431
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their warm attitude and remarkable ability to create a clean, calming environment. People consistently highlight the exceptional quality of the procedures, noting that treatments like Botox and lip fillers deliver wonderfully natural outcomes. However, some customers also noted that they felt quite nervous during their initial visit before receiving reassuring and detailed explanations from the team. Many consumers deeply appreciate these thorough consultations, where practitioners patiently take all the necessary time to address individual questions and ensure complete comfort throughout. Reviewers frequently mention returning for future appointments because the service consistently meets their expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism and... See more

Service

Reviewers highlight positive aspects of service, describing the environment as calm and clean while praising... See more

User experience

Customers consistently note positive experiences with user experience, highlighting welcoming environments... See more

Quality

Consumers find quality to be positive, consistently expressing deep satisfaction with their aesthetic... See more

Product

Customers report great satisfaction with the treatment products, noting that results look subtle, natural,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re looking for a calm, clean environment, friendly, professional and very artistically skilled lip technician, Jay is the way to go!! Literally cannot thank Jay enough for an absolute amazing r... See more

Company replied

Rated 5 out of 5 stars

After a really stressful period, I was suffering with awful jaw, head and temple tension. Jay carefully talked me through my options and recommended Botox in just a few targeted areas — and it has h... See more

Company replied

Rated 5 out of 5 stars

Jay is incredible. After previously getting botch lip filler elsewhere, I went to Jay to dissolve and refill. I have since been back 3 times and always get complimented on how amazing my lips look, wi... See more

Company replied

Rated 5 out of 5 stars

What a lovely and friendly practice June answered and explained all my questions before my appointment, which made me feel completely at ease. Dr. Jay is very handsome, charming and professional... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

431 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(431)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended Jay and his team

From start to finish Jay was a pleasure to deal with. He was knowledgeable, professional and thorough and I had total confidence in him which was such a relief after having had an unpleasant experience elsewhere. I shan’t see anyone else in future and have recommended him to several friends. Couldn’t be happier with the results. Thanks Jay and thanks to staff for helping me with directions when I got lost.

January 29, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely review, Cordelia! We’re delighted to hear that Jay and the team made you feel confident and well looked after, and that you’re so happy with your results. It means a lot to us that you’ve recommended us to your friends — we really appreciate your support!

Thank you!

Rated 5 out of 5 stars

Fantastic

I love attending Farleigh Medical. Jay has great skill with using Botox and I never need a follow up appointment. I have been attending for years now and would never go anywhere else. 5 stars always

February 6, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your amazing review, Geri! We’re thrilled to hear you’ve had such a positive experience over the years and that you trust Jay with your treatments. Your continued support and kind words mean the world to us!

Thank you!

Rated 5 out of 5 stars

Amazing clinic

Jay is amazing, very knowledgable and goes above and beyond to achieve the best results. Would recommend him 1000 times over.

January 30, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your wonderful feedback, Sof! We’re delighted to hear you had such a positive experience and that you’re happy with your results. Your recommendation truly means a lot to Jay and the team.

Thank you

Rated 5 out of 5 stars

Wouldn’t go anywhere else

Wouldn’t go anywhere else! Jay really knows what he’s talking about and I trust him completely with my face. Never had a problem and I’ve been going for some time

January 30, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely review, Georgia! We’re truly grateful for your trust and continued support. It means a lot to hear that you feel confident and well looked after with Jay — we really appreciate you sharing your experience.

Thank you!

Rated 5 out of 5 stars

Incredible!!!

Amazing ! Full trust here! Always the best experience incredible results already so happy. Always friendly & feel at total ease
Thanks Jay & team.
Thank you as always x

January 19, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your amazing review, Nicola! We’re thrilled to hear you always feel at ease and are so happy with your results. Your trust truly means a lot to Jay and the whole team. Thank you for your continued support! ✨

Thank you

Rated 5 out of 5 stars

Brilliant experience - would highly recommend

Jay is so friendly, professional & efficient. He answered all my questions & made me feel safe & at ease. I went back just for a checkup & he made a couple of adjustments. I am so pleased with the results & would highly recommend.

January 6, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely feedback! We’re delighted to hear that Jay made you feel comfortable and well looked after, and that you’re so pleased with your results. We really appreciate your recommendation.

Thank you!

Rated 5 out of 5 stars

Botox and lip filler

I saw Jay for botox and my first lip filler. Wonderful experience, felt comfortable and at ease. Jay is very knowledgeable and talked me through everything he was doing.
The clinic itself is very clean , everyone is so helpful and nice.
Won't be going anywhere else.

January 19, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely review, Catherine! We’re delighted to hear you felt comfortable and well informed throughout your Botox and first lip filler treatment with Jay. It’s great to know you enjoyed the calm, clean environment and our team’s support. We really appreciate your trust and look forward to welcoming you back.

Thank you!

Rated 5 out of 5 stars

Jay is absolutely phenomenal at making…

Jay is absolutely phenomenal at making you feel at ease, and answering all the questions you make have. He is extremely knowledgeable and I feel the safest I possibly could with him doing my treatments. I absolutely would recommend him to anyone looking for cosmetic treatments or a consultation. I moved to Brighton and still travel to him as he is truly like no other!

January 9, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for such a kind and thoughtful review, Maddie! We’re truly grateful that you continue to travel to see Jay — that really means a lot to us. We’re so pleased you feel safe, supported, and well informed during your treatments, and we really appreciate your recommendation and trust in Farleigh Medical.

Thank you!

Rated 5 out of 5 stars

I had Botox recently and couldn’t be…

I had Botox recently and couldn’t be happier with the experience or the results. They were incredibly knowledgeable and professional, and took the time to explain everything clearly, which really put me at ease. The results look natural and exactly what I was hoping for. Absolutely well chuffed I’d highly recommend them and will definitely be returning.

January 5, 2026
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely review, Anne-Marie! We’re really pleased to hear you felt at ease and well informed, and that you’re happy with your natural results. Thank you for trusting Farleigh Medical — we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

• “Excellent service

• “Excellent service, completely trustworthy.”

December 18, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your kind words, Robson! We’re delighted to hear you found the service excellent and completely trustworthy — that means a great deal to us. We truly appreciate your support and look forward to seeing you again at Farleigh Medical.

Thank you!

Rated 5 out of 5 stars

Jay is the best

Jay is the best, always love my results here and trust him 100%

December 17, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely feedback, Anna. We’re so pleased to hear how happy you are with your results and that you trust Jay completely — it truly means a lot to us. We really appreciate your continued support and look forward to welcoming you back again soon.

Thank you

Rated 5 out of 5 stars

Amazing service and amazing results

Amazing service and amazing results, wouldn’t go anywhere else! Highly recommend

December 15, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your kind words. We’re delighted to hear you’re so happy with both the service and your results. Your recommendation truly means a lot to us, and we look forward to seeing you again at Farleigh Medical.

Thank you

Rated 5 out of 5 stars

Friendly with fab results

Friendly consultant. Excellent results. Pain free!

December 5, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you for your lovely feedback, Claudia. We’re so pleased to hear you found the experience friendly, pain free, and that you’re happy with the results. We really appreciate your support and look forward to welcoming you back to Farleigh Medical.

Thank you

Rated 5 out of 5 stars

Highly Recommend

I had a great experience with Jay and can’t thank him enough. It was my first time having treatment, so I was a little nervous, but his calm approach, clear explanations, and genuine care immediately put me at ease. I felt very well informed and completely safe throughout. The level of professionalism, patience, and attention to detail was outstanding, and I already love the results. Highly recommend.

December 11, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your kind words, Marzia. We’re delighted to hear that Jay made your first treatment feel calm, safe and well explained. It’s lovely to know you’re already enjoying the results.

Thank you for trusting Farleigh Medical and for the recommendation — we look forward to seeing you again.

Rated 5 out of 5 stars

Absolutely amazing

I have been coming to Jay for the last 4-5 years and can’t fault a thing! Natural, undetectable results and so professional, could not recommend him more highly!

December 11, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your continued trust over the years, Sani. We’re delighted to hear how happy you are with your natural results and your experience with Jay. Your recommendation truly means a lot to us.

Thank you!

Rated 5 out of 5 stars

Jay was great I got an appointment…

Jay was great I got an appointment within 24 hours and was 15 minutes late , I was met with a gentle and calm environment , it’s been a few days since my treatment and I’m extremely pleased with the results and will return to use your services again! Thankyou Jay see you soon

December 3, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you for your lovely review! We’re so pleased to hear you felt welcomed, even with the delay, and that your results are exactly what you hoped for. Delighted you had a calm, positive experience from start to finish. We truly appreciate your trust and look forward to seeing you again soon.

Thank you!

Rated 5 out of 5 stars

Made to feel very relaxed and…

Made to feel very relaxed and comfortable. Procedure was easy; safe and effective

November 27, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely review, Emma. We’re delighted to hear you felt relaxed and comfortable throughout your treatment. It’s great to know the procedure felt easy, safe, and effective for you. We truly appreciate your trust and hope to welcome you back again soon.

Thank you

Rated 5 out of 5 stars

Clinic is clean and Jay is very…

Clinic is clean and Jay is very professional.

November 17, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your kind review, Chelsea! We’re so pleased you found the clinic clean and felt well looked after by Jay. We really appreciate your feedback and hope to welcome you again soon.

Thank you

Rated 5 out of 5 stars

Worth the hype!

Everyone recommended Jay to me and it took me long to convince myself to book an appointment. Im glad i did! Jay made me feel confident before the procedure he spoke through it all and he done an amazing and natural job

November 22, 2025
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your lovely review, Aleyna. We’re delighted you finally took the step to visit and even happier that you felt confident and well looked after throughout your treatment. Jay will be thrilled to hear you’re pleased with your natural results. We really appreciate your trust and hope to see you again soon.

Thank you!

Rated 5 out of 5 stars

Botox and Lip Filler

I’ve been coming to Farleigh Medical for Botox for many years and have never been disappointed with the results. Jay and the team are extremely professional and trustworthy.

I recently had my first-ever lip filler treatment with Jay, and I couldn’t be happier with the entire experience. Jay was incredibly knowledgeable, answered all of my questions, and made me feel completely at ease. I’m thrilled with the outcome and highly recommend Farleigh Medical for any treatment.

November 7, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for your wonderful review! We’re delighted to hear you’ve trusted us for many years and that your first lip filler experience felt comfortable and reassuring. Jay and the team truly appreciate your kind words, and we’re thrilled that you’re happy with your results. We look forward to welcoming you back soon.

Thank you!

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