If you’re looking for a calm, clean environment, friendly, professional and very artistically skilled lip technician, Jay is the way to go!! Literally cannot thank Jay enough for an absolute amazing r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After a really stressful period, I was suffering with awful jaw, head and temple tension. Jay carefully talked me through my options and recommended Botox in just a few targeted areas — and it has h... See more
Company replied
Jay is incredible. After previously getting botch lip filler elsewhere, I went to Jay to dissolve and refill. I have since been back 3 times and always get complimented on how amazing my lips look, wi... See more
Company replied
What a lovely and friendly practice June answered and explained all my questions before my appointment, which made me feel completely at ease. Dr. Jay is very handsome, charming and professional... See more
Company replied
Company details
Contact info
Farleigh Medical, Dental Surgery, 10 Old Farleigh Road, CR28PB, South Croydon, United Kingdom
- 0208 004 2500
- info@farleighmedical.co.uk
- farleighmedical.co.uk
4.9
Excellent
431 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best in the business …
I’ve been going to Jay now for a few years. I drive over an hour to see him, he’s the only one I trust. Highly recommend.
November 21, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your lovely review, Gemma! It means a great deal that you travel so far to see Jay and place your trust in him. We’re truly grateful for your continued support and highly appreciate your recommendation.
Thank you!
Great service and results
Great service and results - no wait for appointment
November 10, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for your lovely review, Charlotte! We’re so pleased to hear you had a great experience and that everything ran smoothly without any waiting. We appreciate you choosing us!
Thank you
My experience with my Botox treatment…
My experience with my Botox treatment was excellent. The practitioner was knowledgeable, reassuring, and made the process smooth and comfortable. I’m very happy with the results and would confidently recommend this place.
November 5, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for your wonderful review, Seda! We’re so pleased to hear that your Botox experience was smooth, comfortable, and reassuring. It’s fantastic to know you’re happy with the results, and we truly appreciate your recommendation.
Thank you
Jay is fantastic- natural looking lips
Jay is fantastic! As it was my first time getting filler I was quite nervous and had loads of questions. Jay didn’t make me feel obligated to pressured. He was really patient and talked me through the options to achieve my desired look. The end result was exactly what I wanted, a natural looking more enhanced version of my lips. People barely notice I’ve had filler!
November 3, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your lovely review, Lizzie! We’re delighted to hear that Jay helped you feel comfortable and well-informed throughout your first treatment. It’s wonderful to know you’re pleased with your natural-looking results. We truly appreciate you taking the time to share your experience.
Thank you!
Jay is the best of the best
I would never trust anyone as much as I do Jay, he is so calm and professional and has been such a pleasure. I would recommend Farleigh Medical to anyone. A 5 star experience every time.
October 31, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your lovely words and for the trust you’ve placed in Jay, Leah. We’re delighted to hear that every visit has been a 5-star experience for you. It means a great deal to have your recommendation and continued confidence in Farleigh Medical.
Thank you!
Communication is great
Communication is great, very good service.
Jay is very professional and knowledgable. I feel safe and confident going to Farleigh.
November 4, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your lovely feedback, Jen. We’re so pleased to hear that you’ve had a great experience and feel confident coming to Farleigh Medical. Jay truly values the trust you place in him, and we appreciate you recognising the level of care and professionalism we aim to provide.
Thank you again for choosing us!
Jay is a brilliant
Jay is a brilliant! I’ve been to a few practices and Farleigh Medical has been the best by far. Jay is friendly, knowledgeable and professional. The results have been amazing and would strongly recommend to everyone wanting to have Botox!
October 14, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for your wonderful review, Lisa! We're so happy to hear you’ve had such a positive experience with Jay and love your results. Your recommendation means a lot to us — we truly appreciate your trust and support!
Thank you!
I always have the best experience at…
I always have the best experience at Farleigh Medical. Jay is extremely professional, knowledgeable, and makes you feel completely comfortable during every treatment. The results are always amazing, and I wouldn’t trust anyone else. Highly recommend Jay and the team at Farleigh Medical!
October 23, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your lovely feedback, Airina! We’re so pleased to hear you always have a great experience with Jay and the team. Your trust and kind words mean a lot to us — we look forward to welcoming you back for your next visit!
Thank you
Very trustworthy and friendly will…
Very trustworthy and friendly will definitely use again and definitely recommend Jay Green
October 10, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your kind words, Becky! We’re delighted to hear you had such a positive experience with Jay. We truly appreciate your trust and recommendation — looking forward to seeing you again soon!
Thank you!
My First time using Farley Medical
My First time using Farley Medical. Jay was fantastic, talked through what I wanted from the appointment. We discussed everything and Jay was very thorough.
I had some areas of Botox and can already see a great result. I will definitely be back to use Jay’s service. The booking was so easy also.
October 10, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your wonderful review, Debbie! We’re so pleased to hear your first visit went so well and that you’re already seeing great results. Jay will be delighted with your feedback. We look forward to welcoming you back to Farleigh Medical soon!
Thank you!
Dry friendly and professional
Dry friendly and professional, great service!
October 6, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your kind words, Noveen! We’re glad you had a positive experience and found the service friendly and professional. We look forward to seeing you again.
Thank you!
Very professional service
Very professional service, Jay explained the Botox procedure very clearly would highly recommend
October 10, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for your lovely review, Helen! We’re so pleased to hear you felt well-informed and comfortable during your Botox treatment. Your recommendation means a lot to us!
Thank you!
Great service
Great service
Really pleased with results.
Will definitely be going back.
September 29, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for your lovely review, Emma! We’re so pleased you’re happy with your results and we look forward to welcoming you back again soon.
Thank you
Just a brilliant experience
Just a brilliant experience, super professional & great result, highly recommend.
September 29, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for your kind words, Lia! We’re delighted you had such a positive experience and are so pleased you’re happy with your results. Highly appreciate the recommendation!
Thank you
Jay was very helpful with all my…
Jay was very helpful with all my questions about filler and Botox. He is clearly very skilled and honest! A friendly service too. Will be back in no time!
September 23, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for your lovely review, Sophie! We’re so glad Jay was able to answer all your questions and make you feel at ease. It’s wonderful to hear you found the service both skilled and friendly — we look forward to welcoming you back soon!
Thank you!
I’ve had Botox and filler
I’ve had Botox, lip augmentation and tear trough with Jay at Farleigh Medical and I can honestly say after years of having aesthetics, I have found Jay to be the very best. I am pleased with my results and he is always very personable and totally understands it’s not a ‘one size fits all’ which can be the approach in the industry. Not with Jay. I am so pleased with my results, they are natural and I will be back again for my top ups!
August 1, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your lovely review, Sally! We’re so pleased Jay’s personalised approach has given you natural results. Your trust means a great deal — we look forward to seeing you again.
Thank you!
Farleigh Medical ...
Farleigh Medical .... What a great find they came highly recommended and now I know why ... Jay did an amazing job on my non-surgical rhinoplasty ... I couldn't be happier!!
September 15, 2025
Unprompted review
Reply from Farleigh Medical
Thank you for sharing your experience, Lynn! We’re so pleased you’re happy with the result and that Jay was able to deliver the results you were hoping for. We’re delighted you found us through a recommendation and look forward to welcoming you back again.
Thank you!
Excellent professional service
Excellent professional service, I wouldn’t go anywhere else. I have been having my lip enhancements with Jay since 2022 and never once needed them dissolved, he finds the perfect balance of plump youthful lips without over doing it.
September 10, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much for your lovely review, Penelope! We’re so pleased to hear you’ve been happy with your results. Jay always aims to achieve that perfect, natural balance, and it’s wonderful to know you feel confident and cared for each time. We really appreciate your trust and look forward to seeing you again soon!
Thank you!
The best in the industry!
I have had several treatments with Jay over a couple of years. I can truly say that Jay and his team really are the best in their game.
Jay is extremely knowledgeable but explains things in a way that it’s easy to understand. He’s patient, warm and relaxed. The appointments never feel rushed which is lovely, as I travel over an hour to seen him. The Croydon clinic and is beautiful, bright and spotless, it’s a pleasure to visit.
The customer service from Zel and June is outstanding. They are always there to answer my many questions and go above and beyond for their clients. Expect a reply from their WhatsApp within minutes.
Jay has given me so much more confidence and has achieved such a natural look. He is the master of enhancement and facial balancing!
I would never go anywhere else nor trust anyone else with my face. Thank you again Farleigh Medical!
Phoebe x
July 25, 2025
Unprompted review
Reply from Farleigh Medical
Thank you so much, Phoebe, for such a thoughtful review! We’re delighted to hear that you’ve had such positive experiences with Jay and the team over the years. Your kind words about our service, clinic, and approach mean the world to us. We’re so pleased that you feel confident and cared for, and we truly value the trust you’ve placed in us. We look forward to welcoming you back soon!
Thank you!
Reply from Farleigh Medical
Thank you for your kind words! We’re so pleased you had an excellent experience with us and look forward to welcoming you again soon.
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.