Farleigh Medical Reviews 

432
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their warm attitude and remarkable ability to create a clean, calming environment. People consistently highlight the exceptional quality of the procedures, noting that treatments like Botox and lip fillers deliver wonderfully natural outcomes. However, some customers also noted that they felt quite nervous during their initial visit before receiving reassuring and detailed explanations from the team. Many consumers deeply appreciate these thorough consultations, where practitioners patiently take all the necessary time to address individual questions and ensure complete comfort throughout. Reviewers frequently mention returning for future appointments because the service consistently meets their expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism and... See more

Service

Reviewers highlight positive aspects of service, describing the environment as calm and clean while praising... See more

User experience

Customers consistently note positive experiences with user experience, highlighting welcoming environments... See more

Quality

Consumers find quality to be positive, consistently expressing deep satisfaction with their aesthetic... See more

Product

Customers report great satisfaction with the treatment products, noting that results look subtle, natural,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re looking for a calm, clean environment, friendly, professional and very artistically skilled lip technician, Jay is the way to go!! Literally cannot thank Jay enough for an absolute amazing r... See more

Company replied

Rated 5 out of 5 stars

After a really stressful period, I was suffering with awful jaw, head and temple tension. Jay carefully talked me through my options and recommended Botox in just a few targeted areas — and it has h... See more

Company replied

Rated 5 out of 5 stars

Jay is incredible. After previously getting botch lip filler elsewhere, I went to Jay to dissolve and refill. I have since been back 3 times and always get complimented on how amazing my lips look, wi... See more

Company replied

Rated 5 out of 5 stars

What a lovely and friendly practice June answered and explained all my questions before my appointment, which made me feel completely at ease. Dr. Jay is very handsome, charming and professional... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(432)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, fantastic place!

August 23, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your kind words! We’re so pleased you had an excellent experience with us and look forward to welcoming you again soon.

Thank you!

Rated 5 out of 5 stars

Exceptional Botox Experience

I recently had Botox at Farleigh Medical and couldn't be happier with the results. Jay is incredibly.professional, knowledgeable, and made me feel completely at ease throughout the process. The results are subtle yey eggevtive-exactly what I was hoping for. The clinic is clean, welcoming, and the whole team is friendly and reassuring. Highly recommend.

August 12, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for sharing your experience, Sallie! We’re delighted to hear you’re happy with your results and felt comfortable throughout. Subtle, natural results are exactly what we aim for – we truly appreciate your recommendation!

Thank you!

Rated 5 out of 5 stars

I would highly recommend Farleigh…

I would highly recommend Farleigh Medical.
Jay is always friendly and professional. The clinic is bright, clean and modern.
My only small issue is that it can sometimes be difficult to book, but any queries are dealt with quickly and efficiently.

September 1, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your lovely review and recommendation, Sarah! We’re so pleased you’re happy with Jay and the clinic. We appreciate your feedback on booking and are always working to make it easier and smoother for our clients.

Thank you!

Rated 5 out of 5 stars

Farleigh Medical is THE BEST place to have cosmetic work done

I have had two procedures at Farleigh Medical, and trust them implicitly. Jay is the ultimate professional with a medical background. The results from the procedures I’ve had have been perfect. I honestly wouldn’t trust anyone else. I even said to Jay I don’t understand why celebrities don’t come to him to have their lips done, I am so happy with mine, very subtle but just enough
Thank you!

August 22, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for your amazing feedback! We’re thrilled you’re happy with your subtle, natural results and truly appreciate your trust in Jay and the team.

Thank you!

Rated 5 out of 5 stars

I don’t think I can trust anyone else…

I don’t think I can trust anyone else with my lip fillers but Jay!

His literally the best at what he does

August 22, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for your kind words, Dilara! We’re thrilled you feel so confident and comfortable with Jay – your trust means the world to us!

Thank you!

Rated 5 out of 5 stars

Approachable, skilled clinician

I have been to this clinic several times over the years. Jay is a very skilled clinician who puts me at ease with his friendly approach. He gives advice based on what’s best for you, rather than trying to upsell, which is so important.

June 18, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your lovely review, Jessie! We're so pleased you feel at ease with Jay and value his honest, patient-focused approach. Your trust and kind words mean a lot!

Thank you!

Rated 5 out of 5 stars

I was very happy with my treatment

I was very happy with my treatment, was made to feel comfortable, the room is very clean and comfortable, the communication before was great lots of WhatsApp messages and questions answered , overall very happy and would recommend

July 23, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for sharing your experience and the lovely feedback, Gemma! We're delighted to hear you felt comfortable, well-informed, and happy with your treatment. Your recommendation means so much to us!

Thank you!

Rated 5 out of 5 stars

Excellent

Always clean, professional, knowledgeable, patient and kind.

July 10, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for sharing this lovely feedback, Kym! We’re so glad you appreciate the professionalism and care, it means a lot to know you feel in good hands with us.

Thank you!

Rated 5 out of 5 stars

Best experience always!

Best experience always!
Jay is amazing and very knowledgeable!

August 18, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your kind words, Veronica! We’re so pleased you always have the best experience with Jay – your trust means a lot to us.

Thank you!

Rated 5 out of 5 stars

Always an amazing experience.

Always an amazing experience.
Jay and the team are very professional and always deliver excellent results
Also the Customer Service team are always helpful
Highly recommend!

August 15, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your lovely review, Casey! We’re delighted to hear you always have such a great experience with Jay and our team. Your recommendation means so much to us.

Thank you!

Rated 5 out of 5 stars

Amazing service by Jay

Amazing service by Jay and really attentive! Really considerate and always accommodating.

July 17, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for your kind words, Almeera! We’re so pleased to hear you’ve had such a positive experience with Jay and felt well looked after.

Rated 5 out of 5 stars

Pain free and fantastic results

Pain free and fantastic results

July 23, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for your review, Ina! We’re delighted to hear your treatment was pain free and that you’re happy with the fantastic results. 💙

Rated 5 out of 5 stars

Jay did my Botox he was so gentle and…

Jay did my Botox he was so gentle and made me feel at ease

August 4, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for sharing this lovely feedback, Louise! We’re so pleased Jay helped you feel at ease and that you had such a gentle, positive experience with your treatment. 💙

Thank you!

Rated 5 out of 5 stars

10/10 would highly recommend

I’ve been a customer for years and highly recommend Farleigh Medical. Fantastic service excellence. Amazing quality of work, especially from Jay. I wouldn’t trust anyone else. Thank you!

May 14, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for your kind words and for trusting us over the years, Sarah! We’re delighted you’re so happy with Jay’s work and the service you receive at Farleigh Medical.

Thank you!

Rated 5 out of 5 stars

Highly recommended

The team are exceptional. Dr J is unreal, professional and most of all tells you what you need and what you don’t. Highly recommend

August 16, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your lovely feedback, Nikos! We’re delighted to hear you appreciate Jay’s honest and professional approach. Your recommendation means so much to us.

Thank you!

Rated 5 out of 5 stars

Happy customer for many years now

I’ve been a regular customer for 4 years now and I couldn’t recommend Dr. Jay more. He dissolved and then fixed a problem created by another practitioner (who’s also a Doctor and at well-known clinic in London) and my lips now look great and, most importantly, natural. I really respect how ethical he is and it’s really reassuring to know that he would never recommend treatments that I don’t actually need just to get the extra money.

May 20, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for being such a loyal client over the years. We’re so pleased Jay was able to restore your lips and give you the natural results you wanted. Your kind words about his ethical approach mean a lot – we truly value your trust.

Thank you!

Rated 5 out of 5 stars

Lip Filler

I had my lip filler done by Jay at Farleigh Medical and couldn’t be happier with the whole experience. From start to finish, Jay was incredibly professional, friendly, and made me feel completely at ease. He really listened to what I wanted and understood that I was after a subtle, natural result – which is exactly what he achieved. The clinic was spotless, with a calm and welcoming atmosphere that instantly put me at ease. I’m so pleased with the outcome and will definitely be returning. Highly recommend!

July 31, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your lovely review, Laura! We’re so pleased you felt at ease throughout and that Jay delivered the subtle, natural results you wanted. We look forward to welcoming you back soon.

Thank you!

Rated 5 out of 5 stars

The best!

Always happy with my procedures! Jay is so good at giving that ‘natural’ look. 100% recommend this practice.

July 7, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you, Amy! We're so glad you're happy with your treatments. Jay takes pride in creating natural results. Appreciate the recommendation!

Rated 5 out of 5 stars

Premium service& products!

Friendly and professional service. No rushing the sessions. Jay took time to go through my concerns; he is very knowledgeable. He used really high quality filler. I did not feel a thing!! The numbing cream was so strong. I also did not have any bruising! And the result was very natural. I am really happy with the service. 100% recommend

July 31, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your wonderful feedback! We’re so pleased you enjoyed the experience, felt comfortable, and loved your natural results.

Rated 5 out of 5 stars

Outstanding company

Everything about Farleigh Medical is excellent.
Jay my therapist is so very professional. He listens but gives honest advice and always aims to give the natural results I’m aiming for.
His team of reception staff are always outstandingly helpful, friendly and exceptionally polite at all times.
Nothing feels like too much trouble for them.
A great team ☺️

August 6, 2025
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you so much for your lovely words and for taking the time to share your experience, Jill! Your trust and kind feedback mean the world to us. We look forward to seeing you again soon!

Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look