First experience with Farnham Honda. Received first class support from Sales team over the A-Z of my purchase, especially from John O. Bike is excellent but the staff were exceptional. Not all bike de... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Based in Farnham, Surrey, we are a modern Honda motorcycle dealership owned and run by enthusiasts for enthusiasts, delivering a professional and friendly service. Serving Farnham, Aldershot, Alton, Basingstoke, Bordon, Bracknell, Camberley, Chichester, Farnborough, Fleet, Guildford, Havant, Hindhead, Liphook, Portsmouth, Petersfield, Southampton, Woking, Weybridge and surrounding areas, we aim to offer the best service in town.
9a Farnham Trading Estate, GU9 9NN, FARNHAM, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the initial contact with John Osborne, I was kept informed at each stage of purchasing my Panigale. Matt also called to provide some historical info about the bike and its service history. Received an excellent PX figure for my Diavel and happy to have come to an agreement with Farnham Honda.

Reply from farnhamhonda.co.uk
I booked a test ride and really loved the bike, the salesman couldn't have been more helpful and gave us plenty of time with no hassle. The sale process itself was fully explained in terms that I could understand (never having bought a new bike before), and including the after-sales service and warranty. The bike has been back for first service and I'm looking forward to the second one after Christmas.

Reply from farnhamhonda.co.uk
Friendly guys, I bought my first motorcycle from them! Happy to let you try before you buy (not everywhere does). I'd definitely keep them on the shortlist for whatever my next purchase is! Plenty of 2nd hand stuff too, so there's always a lot of interesting bikes to look at, not just Honda.

Reply from farnhamhonda.co.uk
Never had any problems and the staff are always happy to help. I've had problems with my bike this year and Honda are always there to help and got my bike back on the road.

Reply from farnhamhonda.co.uk
Ive been going to farnham Honda for a while now. they are one of my local dealers.
unfortunately, I've had some problems with them.
The first was when i bought a brand new bike with them, they sold me the bike with pillion pegs but no pillion seat. they told me i would have to buy a new one if i wanted one. I'll chalk this one up as my fault as i should have double checked.
The second problem was with the delivery. eventually it got delivered and they gave me a discount on delivery which was nice. it arrived with a scratch on the tank and when i first rode it, the clutch was slipping so much that it wouldn't go over 30mph.
When i emailed to let them know, i was told it was probably a problem with one of my settings for the e-clutch and not a problem with the adjustment itself. eventually i gave up communication and adjusted the clutch cable myself.
the bike went through the workshop checks before it was delivered to me and still came with a slipping clutch. someone must have test ridden it and still thought it was okay.
Lastly was trying to book in a service for warranty. every time i called, no one answered. i must have called 4-5 times before i gave up and just rode in to book in in person. i was booked in so far into the future that i had to go to reading honda instead to avoid having to wait months. The salesman i have dealt with has been very pleasant however the rest hasnt been upto scratch.
I will still go there as they are a reputable company and the salesmen have been a pleasure to deal with

Reply from farnhamhonda.co.uk
Great service that really helped a first time biker. CB125R was a peach too! I will be back

Reply from farnhamhonda.co.uk
I’ve bought quite a few bikes from Farnham Honda over the years, and I can honestly say they’ve been nothing short of exceptional every single time. Whether it's been a brand-new machine or a used gem, the experience has always been smooth, professional, and genuinely enjoyable.
Every member of staff — from sales to service — is knowledgeable, friendly, and passionate about what they do. I’ve dealt with Matt, Joe, Martin, John, Cameron, and Noah over the years, and every single one of them has gone above and beyond to make sure everything is spot-on. They take the time to understand what you're looking for, never pushy — just honest advice and top-level customer care.
A huge shoutout as well to the guys behind the scenes in the workshop — the unsung heroes who always make sure my bike comes back on time, in perfect condition, and ready to ride. When you’re riding high-performance machines and literally putting your life in their hands, you need to trust that everything has been done right and with these guys, you absolutely can. They always ensure the bike is 100%, and that kind of peace of mind is priceless.
They’re also true Fireblade specialists — their passion, experience, and knowledge of these bikes really shines through. If you're into Fireblades, this is the place to go.
What really sets Farnham Honda apart is the consistency. No matter how many times I've walked through their doors, I’ve always received 5-star treatment. It’s rare to find a dealership where you feel like more than just a customer here, you're genuinely looked after.
Highly recommend to anyone in the market for a bike or servicing — Farnham Honda is simply the best.

Reply from farnhamhonda.co.uk
The team at Farnham Honda have always looked after me, couldn’t ask for a better sales and service team. Stella work guys!

Reply from farnhamhonda.co.uk
We arrived at your dealership and spoke to Jon Robertson who made us very welcome I was looking to buy a new Honda 500 Rebel he sorted out a test ride on a 500 Rebel demonstrator
I was out on a ride for a good hour and when I returned to the shop I decided to buy a new bike Jon was excellent explaining all about the necessary paperwork involved when we completed everything we arranged a date and time for me to collect the bike.
I would recommend anyone who wants to buy a motorcycle to use your dealership.
Regards
Fred Powell

Reply from farnhamhonda.co.uk
Bought my Honda NC750X DCT in March 2024 including service plan for 3 years, two services done all very professional and helpful.

Reply from farnhamhonda.co.uk
Well were can I start what a great sales team you have . Also my heart goes out to Jon Robertson for putting up with mr Paul kavanagh jon said I'm great customer

Reply from farnhamhonda.co.uk
Start to finish just great service, correct , polite, knowledge etc

Reply from farnhamhonda.co.uk
The guys @FarnhamHonda are very friendly, knowledgable, helpful and trustworthy. I would recommend them for all things that is great about biking. Great team, thanks for all the great service over the years 🫡

Reply from farnhamhonda.co.uk
Good price for scooter,Friendly service very helpful staff.

Reply from farnhamhonda.co.uk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.