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Fashioncrib SA Reviews 

453
•
TrustScore 3 out of 5

3.2

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that navigating the online store to place new orders is very simple, and packages usually arrive quickly without trouble. Many consumers additionally appreciate the excellent quality of the sneakers, noting that the products are comfortable, fit well, and arrive in great condition. However, some people mentioned experiencing significant delivery delays and receiving absolutely no response to their urgent messages when trying to track orders. A few customers also noted receiving incorrect shoe sizes or completely wrong items, alongside facing major difficulties in reaching support for returns.

What people talk about most

Order

People report ambiguous experiences with order processing and delivery. While some reviewers praise quick... See more

Product

Users describe ambiguous interactions with product, reflecting a wide split in customer experiences. On one... See more

Delivery service

Consumers find delivery_service to be ambiguous, reflecting a wide split in customer experiences. Many... See more

Service

Reviewers mention ambiguous feedback about service, with opinions heavily divided. Many customers express... See more

Response time

Customers had negative experiences with response time, frequently expressing frustration over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more

Rated 5 out of 5 stars

From using the website to order to actually receiving the parcel, everything was quick and efficient. No nonsense, just good service. Will definitely be buying from them again. When the shoes arrived,... See more

Rated 5 out of 5 stars

They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more

Rated 5 out of 5 stars

After so busy season delays , I received my sneakers, a choice of sizes too . I’m most satisfied with the service and friendliness of staff. Be patient with response times, you could be led to think s... See more

Company details

  1. Clothing Store

Written by the company

Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.

Contact info

3.2

Average

TrustScore 3 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(453)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service

Amazing service, quick delivery and very reasonable price for a great product..... Will be coming back soon! 😎😎😎😎

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

When I placed the order

When I placed the order. I immediately got an invoice. Communication was excellent. They kept me informed until I received my order. Service is the best so far from any other online shop. I will defenately recommend you guys. 5 star service. Well done. 👌

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Quick response when placing your order

Quick response when placing your order. There was constant communication on where the order was. Order was placed on Tuesday and Friday it was delivered. Super happy with the service. There was a follow up as well after the order was delivered. Super happy with the product too.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Factory fault sneakers

The sneakers delivered sneakers with a factory default and I tried to get hold of the customer service on WhatsApp but you get blue ticked! I wont buy again from them!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Easy no hustle order

Easy no hustle order. Quick response. Quick, professional and timely delivery. Value for money. Regular update.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with…

I am very satisfied with Fashioncrib.co.za service. It was quick and easy. Love how they also communicate with the customer and inform you with every activity regarding your package

March 6, 2026
Unprompted review

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