Fastfilings Reviews 790

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the smooth and efficient user experience, noting that the company makes complex processes straightforward and stress-free. Reviewers often mention feeling well-informed throughout their interactions, with staff providing clear explanations and timely updates. However, some customers also noted issues with communication between departments, leading to repetitive requests for paperwork. A few other people also felt that the company's services were not clearly defined, leading to confusion about what was being provided. There were also isolated instances where customers experienced issues with service delivery or documentation.

What people talk about most

Service

Clients share positive opinions on service, with many praising the efficiency and helpfulness of the company... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers appreciate the helpful and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastfilings was extremely helpful in dissolving my LLC. They kept me updated along the way and even helped educate me on some of the things needed to properly dissolve my llc. I would definitely rec... See more

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

790 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super amazing and helpful team!

Super amazing and helpful team!

I really was confused what to do when Legal Zoom was no help. This group got me and everything I needed with transparency and no headache.

February 1, 2026
Unprompted review
Rated 4 out of 5 stars

January 2026

Generally seemed more complicated than the one page report in previous years. Also, navigation in the application was not always intuitive to a new user, despite the fact that I am a career electronic engineer. But, I like doing it electronically and am hopeful that it will go even better next year.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

They charged me $150 for my annual…

They charged me $150 for my annual report... Total scam will never do my annual report through them ever again. The state fee is only $25. That's all I need. I never saw anything about pricing until after and there are no refunds

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with fast filings

I ended up needing a refund and didn't get to use their services. But I will definitely come back for my filing needs because I know they are trustworthy and honest. They did not have to give me a refund but they chose to and it's greatly appreciated.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Definitely recommend! Super easy to work with and communication was great! Thank you for being generous and understandable.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Accommodating

Accommodating, easy, fast and very friendly oriented. I would recommend fast filings to any family member or friend. Shari was absolutely a gem and perfectly closed my 32 year old company. Thank you Shari.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

My personal experience with Prime for LLC business

When setting up my business llc in 2023, it was a lot to take in and process while working at the same time. I found Prime Corporate Services and used them to handle the setup for me. They made everything seem so easy. Their professional staff was amazing to work with. I didn't have to do anything.
2 1/2 years later, I had to close my business. I immediately called Prime Corporate Services and again they handled everything for me to close out my LLC properly. Their staff is great their feedback amazing. Their replies were always there when I needed it.
Thank you Prime!

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Be very very careful,,,I typed the…

Be very very careful,,,I typed the actual government web address somehow it lead me to Fastfiling instead and I was carelessly going through the motions I did not pay attention til it was to late this was supposed to be a simple yearly report I do each year for my business normally cost $75 not $174🤬 family member had passed away and I was not thinking… Now I had gone to my bank account and noticed they double charged the service they billed . It’s ridiculous.that there is no phone number to reach them at all just email! To me this is extremely frustrating and shady. Here I am now waiting for a response VIA email to cancel the duplicate charged to my bank account! All I can say do not trust this company and be very alert when entering the web address you intended to use! Don’t be me🤬

My reply
Maybe you should have a phone number maybe respond to my email promptly without have to wait for several days and maybe don’t double charge my account as you did.
They responded they claim they have phone support but they charge for that at $100 an hour really? Need to be transparent about that on your website….

January 23, 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

We are very, very, very clear in the process or exactly who we are and what our service costs. You cannot order without FIRST actively confirming you understand we are a private service.

Maybe you could simply contact us before leaving a bad review? Please contact us at orders1@fastfilings.com.
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UPDATE: 1/26 - in response to her update. I have not received an email from this individual. Like most web companies, we do not offer phone support. But we are happy and available to connect and are standing by waiting for you to contact us so we can help. Our email again is orders1@fastfilings.com. If you don't contact us, we can't help.

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