Fastfilings Reviews 790

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the smooth and efficient user experience, noting that the company makes complex processes straightforward and stress-free. Reviewers often mention feeling well-informed throughout their interactions, with staff providing clear explanations and timely updates. However, some customers also noted issues with communication between departments, leading to repetitive requests for paperwork. A few other people also felt that the company's services were not clearly defined, leading to confusion about what was being provided. There were also isolated instances where customers experienced issues with service delivery or documentation.

What people talk about most

Service

Clients share positive opinions on service, with many praising the efficiency and helpfulness of the company... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers appreciate the helpful and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastfilings was extremely helpful in dissolving my LLC. They kept me updated along the way and even helped educate me on some of the things needed to properly dissolve my llc. I would definitely rec... See more

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

790 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

Very easy, and they kept me informed all along the way. Super fast

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent site

When I found the site, I was happy. The person who always filled out the form had died this summer, and I had never done it. Directions were clear and I received an immediate response.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fast filing was the best service that I…

Fast filing was the best service that I found on the Internet! Super fast! Only took three days from the time that I contacted the company! Superfast, super friendly, and grateful of the email. I would use them again tomorrow if I needed to best Internet service, you can choose to close your LLC.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam service

I have not received anything in ten days as promised. I especially hate being asked for a review when I have not gotten anything! I also did not get a receipt in. Order to check N on the status! Feel scammed!

January 5, 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Elizabeth, can you please contact me so we can resolve this? I am the manager here. My email is orders1@fastfilings.com. I look forward to hearing from you. I've also submitted an info request through TrustPilot so I can email you.

Rated 5 out of 5 stars

Super fast and polite

Super fast and polite. Very rare in customer service nowadays. I'm very pleased with how cordial the interaction was. Thank you so much.
All the best,
Ralph Cilento

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Stole my money from bank

This is my summary of what I experienced I could have wrote a long review but I just summarized what I went through.
• The customer claims they were scammed by a Fast filings appearing as a government agency in Google search results for a sales permit.
• They were charged $283.85 instead of an expected $40, and despite immediately filing a claim with the company and their bank, they were denied a refund.
• The customer highlights the company's lack of a phone number for support, relying solely on email, and alleges they provide no services while stealing money.
• The user claims Fast Filings charged them $283.85 for a DBA service that can be done for free online.
• They only agreed to a hard copy but were charged the full amount.
• The user states they received no services or mail from Fast Filings, despite paying, and believes the company is fraudulent, scamming others by charging for free government services.
• Their bank refunded the money to Fast Filings, leaving the user with nothing.

January 7, 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

If you need help with something, feel free to contact us anytime at orders1@fastfilings.com. I've sent you a request for information - please reply so we can contact you and resolve whatever the issue. This info and review doesn't make sense as we don't do DBA services.

Rated 5 out of 5 stars

I applied for a sales license on dec…

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick - it asked me for my basic info related to newyork sales license which took me 2-3 mins to fill and i was doubting myself if i made the right choice with this website but such smooth process and minimum work needed at my end made it all so worth.

January 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look