Fastfilings Reviews 790

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the smooth and efficient user experience, noting that the company makes complex processes straightforward and stress-free. Reviewers often mention feeling well-informed throughout their interactions, with staff providing clear explanations and timely updates. However, some customers also noted issues with communication between departments, leading to repetitive requests for paperwork. A few other people also felt that the company's services were not clearly defined, leading to confusion about what was being provided. There were also isolated instances where customers experienced issues with service delivery or documentation.

What people talk about most

Service

Clients share positive opinions on service, with many praising the efficiency and helpfulness of the company... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers appreciate the helpful and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastfilings was extremely helpful in dissolving my LLC. They kept me updated along the way and even helped educate me on some of the things needed to properly dissolve my llc. I would definitely rec... See more

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

790 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10 service.

100% would use them again if needing to dissolve an LLC. The process was super seamless and my LLC was dissolved instantly after following their instructions. 10/10 would recommend to use them for any of their services.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away!!!

Stay away and do your research when working with companies like these. They have absolute no customer service or an understanding.

I got the correct company! You can’t even give a phone number as you don't answer the line!

December 13, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

I think this person is confusing us with another company. Customer service is all we do. We respond quickly to all inquiries and are here to help. If you read the other reviews you'll see they all mention our great customer service. Feel free to contact us anytime at support@fastfilings.com. We don't have a phone number and we don't have phone support. All support is through email or through our ticketing system and we respond very very quickly.

Rated 5 out of 5 stars

Frustration-free experience

I signed up for this service needing to dissolve my business before the new year and they promptly emailed instructions before emailing about completion. Easy, quick and professional experience from start to finish. Would recommend!

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Very confusing and Misleading service

If your willing to pay them and then do all the work for a DBA then go ahead and do it. You pay a fee and it is very confusing and misleading. I thought that you pay them to file from start to finish. Meaning, other than getting your page notarized, that they file everything including the posting in the paper for FBN and your FBN is done and shows up in the mail. They don't, they send you what you could have done for free, So download your docs for free and do it yourself. Very misleading. Would not use again. They need to have wording that says exactly what they do, like we just fill out 1 page, but you do everything else.

December 23, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Michael, sorry for any confusion. But keep in mind we outline in crystal clear detail that our DBA service is one where we prepare and fill out all of your DBA application forms and deliver them to you, and nothing more. We outline this very, VERY explicitly. It sounds like you somehow didn't read the clear service description you confirmed you read. I am sorry to hear that, but obviously that isn't our fault.

Rated 5 out of 5 stars

Very pleased with fastfilings.com

Very pleased with fastfilings.com. I used them for a business dissolution. After my initial inquiry, the communication was very rapid and very friendly. After the transaction have been completed, I received further communications to keep me looped in to the process. Very happy with the great service and will certainly use them again. Many thanks.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Filings provided excellent and…

Fast Filings provided excellent and efficient service. The process was smooth, clear, and handled very quickly. Their team was professional and responsive, and everything was filed correctly without any issues. I highly recommend Fast Filings for anyone looking for reliable and fast business filing services.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

I typed in Texas sales permit on google and Fast Filings INC. was on top of the page. It was a paid for sponsor link, its not part of the Texas State Comptrollers. I paid $143.00. I immediately went to my email to print out the receipt. And then I went to my the Texas Comptroller page and saw the form I needed was free. I immediately tried to email confirmation fast filings and call 888-977-9895, email and number not working.***FRAUD***

December 12, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Yes, we do have sponsored links and we are very, very clear that we are a private service. Our email is working just fine. That phone number you provided is not ours, I am unsure where you got that. If you need help feel free to contact our support team anytime at support@fastfilings.com.

Rated 1 out of 5 stars

I NEVER RECEIVED THE LICENSE OR ANY…

I NEVER RECEIVED THE LICENSE OR ANY DOCUMENTS;ALL THEY TELL ME IS THAT THEY ARE IN PROGRESS !!!!!

November 11, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Alex, have you contacted our support team? Please contact us at orders1@fastfilings.com so we can get this resolved.

Rated 1 out of 5 stars

FastFiling has been a frustrating and…

FastFiling has been a frustrating and unprofessional experience. There is no tracking, no real customer service, and the service is far more expensive than the value provided. Emails are unreliable and often don’t get delivered, which creates avoidable delays and confusion.

From an operational standpoint, FastFiling does not meet the minimum standards for a business that claims to support time-sensitive filings. I would not recommend this service to anyone who expects accountability or basic follow-through

December 10, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Just today we replied to over 1000 customer support tickets, all in less than 1 hour of them coming in. Customer service is all we do. Our emails are working just fine. We have not had a single order processed late in over 6 months. It sounds like this individual may be experiencing issues with his own email. Please contact our management team at orders1@fastfilings.com so we can resolve whatever your issue is.

Rated 5 out of 5 stars

So much better than Zen Business!

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a pleasure to work with Fast Filings and so glad to no longer have to be working with Zen Business!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I chose to use fast filing for my…

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached out to help me with some final steps that I was missing in order to make sure I was in good standing. Thank you all! :)

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I contacted Fast Filings for assistance with filing my BOIR (Beneficial Ownership Information Report), and the team was very friendly and efficient. Thank you for your help, Tim. I recommend their service to anyone who needs help with document filing.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

They got the job done that would've…

They got the job done that would've been a huge hassle for me to do and a waste my time doing things I'm good at. I've seen several reviews on BBB and other sites claiming they are a scam. It is not true, I paid for a service in advance and they did the job.

December 5, 2025
Unprompted review

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