Fastfix Bristol Limited Reviews 7,693

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The service I received from yourselves was brilliant, however PayPal are awful... I did pay later option which was confirmed at checkout only for them to fully charge me!!! Not your fault I know but w... See more

Rated 5 out of 5 stars

What an easy and hassle free purchase. Great website that’s easy to navigate, even for an old boy like myself!! Great communications throughout with the delivery company APC overnight. Item was deli... See more

Rated 5 out of 5 stars

Fantastic service as ever from Fastfix Bristol. I had a query before ordering so I phoned Fastfix and the person who answered quickly resolved it. Placed my order on a Friday and the tools arrived o... See more

Rated 5 out of 5 stars

Fast fix have always been excellent in my experience. The website is easy to use, delivery is very quick and can be easily tracked. And to be able to speak to a real person on the phone when you need... See more

Company details

  1. Tool Store
  2. Battery Store
  3. Construction Machine Dealer
  4. Garden Center

Written by the company

Fastfix is the UK's #1 dedicated seller of Makita power tools, garden tools and accessories. We are based in Bristol, have been in business for over 30 years and selling online for more than 20 of them. Our website is dedicated to selling Makita products and we are the only UK website that sells just Makita and has the full range of products listed. Focusing in on one brand has enabled us to become experts in our field with an in depth knowledge of each and every product. We deliver across the UK, with deliveries to mainland UK made the next day on orders received before 3pm. Free delivery on orders over £99 and we operate a 1-hour time slot for your delivery, so you will be notified on the day of delivery, the hour in which your parcel will arrive. No more waiting around all day wondering when your parcel will arrive!


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Rated 3 out of 5 stars

Fantastic price

Fantastic price, let down by missing items and later than advertised delivery.
Didn't arrive next day. Arrived with 3 out of 4 batteries missing, so tool unusable. Took a few hours to be investigated, so then missed next day delivery on batteries too.

December 4, 2024
Rated 5 out of 5 stars

Fantastic service as ever from Fastfix…

Fantastic service as ever from Fastfix Bristol. I had a query before ordering so I phoned Fastfix and the person who answered quickly resolved it.
Placed my order on a Friday and the tools arrived on Saturday morning. Everything present and correct and well packaged. I’m always happy to deal with Fastfix.

December 6, 2024
Rated 1 out of 5 stars

Delayed

We were supposed to receive the chainsaw, next day delivery. DPD let us and FastFix down. Product great. Service great.

December 2, 2024
Rated 2 out of 5 stars

Waste of time

Waited over 2 weeks for some pins by the time they came l had already had to purchase them elsewhere as were needed for work if this is the kind of service you require then Slowfix are for you!

November 12, 2024
Rated 1 out of 5 stars

I ordered a Makita 40v cordless disc…

I ordered a Makita 40v cordless disc cutter with batteries and charger which I thought was delivered in a few days, after coming home from work I was looking forward to opening my purchase but as soon as I looked at the box I realised something was wrong (the box was really small). I opened the box and inside was an impact wrench, battery and charger which was a mistake at the warehouse, it happens from time to time, I telephoned and spoke to someone from Fastfix who told me I would receive an email the next day with either a swap or a refund, it took 5 phone calls and 3 days to organise a refund which I had to make, this is the reason I give only a one star review

November 18, 2024

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