Fastfix Bristol Limited Reviews 7,693

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The service I received from yourselves was brilliant, however PayPal are awful... I did pay later option which was confirmed at checkout only for them to fully charge me!!! Not your fault I know but w... See more

Rated 5 out of 5 stars

What an easy and hassle free purchase. Great website that’s easy to navigate, even for an old boy like myself!! Great communications throughout with the delivery company APC overnight. Item was deli... See more

Rated 5 out of 5 stars

Fantastic service as ever from Fastfix Bristol. I had a query before ordering so I phoned Fastfix and the person who answered quickly resolved it. Placed my order on a Friday and the tools arrived o... See more

Rated 5 out of 5 stars

Fast fix have always been excellent in my experience. The website is easy to use, delivery is very quick and can be easily tracked. And to be able to speak to a real person on the phone when you need... See more

Company details

  1. Tool Store
  2. Battery Store
  3. Construction Machine Dealer
  4. Garden Center

Written by the company

Fastfix is the UK's #1 dedicated seller of Makita power tools, garden tools and accessories. We are based in Bristol, have been in business for over 30 years and selling online for more than 20 of them. Our website is dedicated to selling Makita products and we are the only UK website that sells just Makita and has the full range of products listed. Focusing in on one brand has enabled us to become experts in our field with an in depth knowledge of each and every product. We deliver across the UK, with deliveries to mainland UK made the next day on orders received before 3pm. Free delivery on orders over £99 and we operate a 1-hour time slot for your delivery, so you will be notified on the day of delivery, the hour in which your parcel will arrive. No more waiting around all day wondering when your parcel will arrive!


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Rated 1 out of 5 stars

Package arrived

Package arrived, no box the drill was just in a plastic bag , instruction manual was all screwed up and looked old . Would not buy again . Phoned and emailed to complain with no response.

November 13, 2024
Rated 1 out of 5 stars

4 weeks to the day to deliver an sds…

4 weeks to the day to deliver an sds drill and case. Not even a complementary set of drill bits for inconvenience! Worst delivery I've ever experienced! Such a shame because I've used you many times. On top of that there was no contact unless I made the enquiry! Just shocking!

November 13, 2024
Rated 3 out of 5 stars

Lack of communication

No communication after was placed. Payment was taken and no delivery. I had to contact Fastfix who then told me there had been a delay of 7-10 days. In fairness the delivery actually arrived sooner than 7 days, hence why I’ve given a 3 star rating and not lower. Ordered from Fastfix before with no issues, this was time was not so good.

November 13, 2024
Rated 1 out of 5 stars

asked twice when i would be getting my…

asked twice when i would be getting my order which all items where showing as in stock both time blaming delay on moving premises then they just cancelled my order as the items where out of stock come on which is it out of stock or moving premises

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

poor service

poor service
seemed good value compared to rivals, ordered 4 drills and 2 impactors- offering free and quick delivery, had to chase after 5 days with no shipping notification, received the usual apologies.
received half the order after 10 days with a order cancelation for the other items (that went to my junk mail) no contact to explain - presume they didn't have the stock. I would advise order elsewhere

November 8, 2024
Rated 5 out of 5 stars

Makita tools

Familiar with company, •competitive prices
•a decent delivery time
& kept up to date regarding delivery
•quality products
win, win, win.

November 6, 2024
Rated 1 out of 5 stars

Poor Communication

The goods were showing in stock with this supplier when i placed the order.
Two days later when i called up to find out when the delivery would be with me. The order then gets canceled and refunded to my account.
Poor service due to lack of communication.
Now the job will not be able to get done on Monday as planned!!!

November 8, 2024

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