JMS James was excellent, so helpful, accommodating & easy to talk to. James resolved the issue of a file that needed deleting due to potential malware/scammers. Im relieved its been resolved, I have a... See more
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Company details
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Fasthosts is a leading web hosting provider. Innovation drives our business: we've been designing new ways to give our customers complete control of the internet, since our inception in 1998. Based in the UK and operating 24/7 from our dedicated UK data centres, we keep over 1 million domains running smoothly and ensure over 42 million emails are delivered safely each day. All our services can be self-managed through our Fasthosts control panel. Services include domain names, shared web hosting, business-class email, dedicated servers, VPS, secure online storage, online backup, and more. We also maintain a highly successful reseller channel and partner programme.
Fasthosts Internet Details
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Our Promise to You
Commitments that add value to you and that you can trust.

Contact info
No.2 Cathedral Walk, The Forum , GL1 1DF, Gloucester , United Kingdom
- 0333 0142 700
- fasthosts.co.uk
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Climen was outstanding and fixed the…
Climen was outstanding and fixed the problem in no time. Thank you!
Great support from Fasthosts as usual
Great support from Fasthosts as usual. Kate was awesome. Very helpful.
Karen was exceptional in her customer…
Karen was exceptional in her customer service. Her communication was excellent and she was polite, friendly and very thorough throughout her dealings with me.
James at Fasthosts was very helpful…
James at Fasthosts was very helpful with my enquiry and resolved my issue without delay.
Excellent Support from Fasthosts
Excellent Support from Fasthosts
I had an issue with my server and email service, and the support I received from Fasthosts was outstanding. A special thank you to Jesie, who was incredibly helpful in getting everything sorted out.
Jesie took the time to understand the problem, explain everything clearly, and guide me through the solution step by step. The instructions were easy to follow, and I really appreciated the patience and professionalism shown throughout the process.
It’s great to have support from someone who not only resolves the issue but also makes sure you understand what happened and how to prevent similar problems in the future.
Thank you, Jesie, and the Fasthosts support team, for your excellent service. Highly recommended!
Cristian was great
Cristian was great, got to the bottom of the issue straight away.
Had to move my website and email over…
Had to move my website and email over to a new hosting package today and was dreading it, but Kate and Climen from Fasthosts support made it completely painless. Climen in particular was patient, clear, and walked me through every step even when I didn't fully understand how it all worked. Recreated my email addresses, sorted my SSL and second domain, and made sure nothing was lost along the way. First-class service, thank you!
Glenn Contawe was very helpful.
Louie Gee was incredibly helpful and…
Loui Gee was incredibly helpful and efficient when I had cause to contact 'Fasthosts'. I wanted to cancel my contract after many years, and he obtained a full refund on my behalf.
Nico vas very helpful
Nico vas very helpful. He understood what change I needed to have made and straightaway fixed the problem.
Mark was extremely helpful and quickly…
Mark was extremely helpful and quickly resolved the issue for me. He explained everything clearly, kept me updated and made the whole process straightforward. Excellent customer service
Firstly getting through to a human…
Firstly getting through to a human being is great. Then the human being is friendly and helpful. What else do you want?
Great service to resolve an issue with hosting
Great service to resolve an issue with our website by Kate on the Online Chat team.
Very professional and prompt with resolving the issue.
Excellent Service from Fasthosts and…
Excellent Service from Fasthosts and from Lloyd.
My agents was excellent
The agent, Climen, was attentive, knowledgeable and suggested solutions as well as explaining things in easy-to-understand language.
Once Climen from Fasthosts Technical…
Once Climen from Fasthosts Technical Support Team understood what i wanted, it was my fault originally not explaing myself clearly, the answer appeared, my question was resolved. Thank you Climan.
Donna
James knew his job so well he provided…
James knew his job so well he provided solutions to every challenge I encountered with setting up my professional email address. His expertise showed through the assistance I received.
After helping me set up my email addresses he made sure they were working by sending email tests that I received before ending the call.
He was also very patient with his teaching because sometimes I pressed the wrong links. But he kept his calm asking me to try again.
His customer service was excellent.
Awesome tech support
JMS(James) just solved an issue within minutes that I was struggling for days!! Thank you James.
They are flawless
They are flawless, reliable, responsive. Couldn’t ask for more.
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