Fast Passport Center Reviews 112

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I cannot recommend Fast Passport Center highly enough. David was who helped me, he was insightful, knowledgeable and patient, and took my needs seriously. All told I got mine back in about 4 weeks (wh... See more

Rated 5 out of 5 stars

Noticed about 30 days before our trip that my passport had expired. Fast Passport saved my trip! We read reviews and I felt safe to trust them. Within 10 days I had my passport in hand. David commu... See more

Rated 1 out of 5 stars

This company does not perform. I contacted Fast Passport to have a passport renewal done. I paid the amount stated via credit card. I then received an email telling me there would be an additional... See more

Rated 5 out of 5 stars

Was in a pinch and needed to have my passport renewed within 3 business days. Contacted Fast Passport Center, spoke with David who answered all my questions and guided me through the process. Overni... See more

Company details

  1. Visa and Passport Office
  2. Association or Organization
  3. Municipal Administration Office

Information provided by various external sources

Fast Passport Center is your central location for travel visa and passport processing. Fast Passport Center also has preferred relationships with over 200 foreign Embassies and Consulates. This allows us to be able to process any US passport and some travel visas in as little as one day. Many visas that might otherwise take weeks or months to obtain by direct correspondence can readily be processed within days because of our frequent contact with embassies and consulates.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

112 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This company saved our vacation!

We booked our cruise on Sunday morning to travel 2 weeks later. Couldn't find husband's naturalization paper, so we were forced to renew his passport. Sunday night 10:30 P.M. I was calling around and found [Name] at Fast Passport Center. He was so helpful in telling me what the cheapest option would be. I wanted to still spend Sunday night looking for the naturalization papers, but no luck. I woke up at 5 am on Monday (11/3) to order from fastpassportcenter. I ended up choosing the 5-7 days. Within 1 hr, [Name] sent me the checklist and fedex label. Sent husband to take passport pictures at Wallgreen's. I must have gone through the check list at least 10 times to make sure I got everything. I knew I only have 1 chance to get it right. I got all my husband stuff to FedEx by Monday noon Utah time. By Tuesday 9:00 AM I received notification from my tracker that they received it. Wednesday I email [Name] to confirm that my paperwork got turned into the Houston Passport Agency, he responded quickly. By Saturday, I checked and found that my check was not cashed yet, made we wonder if my paperwork was turned in. Monday morning (11/10) I called [Name] and asked about the check not being cashed. He was patience and tracked it down and assured that the passport application was turned in (cashed check finally showed up Monday night). Tuesday morning I got a FedEx tracking number. Today is Wednesday (11/12) noon and I just got my husband's passport. We are leaving Saturday morning! The last 10 days has been so stressful not knowing if my husband was going to be able to come with me and the kids on this wonderful vacation. I would upgrade to the faster method (3-4 days for $50 more) the next time so I can sleep better a few more nights. So thankful for [Name], he took all my concerns serious and was very responsive to all my questions. You can really count on this company to deliver!

November 12, 2014
Unprompted review
Rated 5 out of 5 stars

The best

They are the best ,cheapest and the fastest passport service you can think of received my passport in 2 business days included memorial day. Just wanted to say thanks to DAVID and his crew.

June 9, 2014
Unprompted review
Rated 5 out of 5 stars

Fast, dependable and affordable

I have used several agents for passport and visas. Fast Passport Center is the best. Whatever question I have, they are always there to help. Whether I call them or send emails to them, they are very quick to respond. Compared to other places, they provide top level services, but with affordable fees.
I needed an immediate passport, however, almost all post offices were reserved to a month later. It is finally solved with David's help. Definitely will come back if needed in the future.

April 17, 2014
Unprompted review
Rated 5 out of 5 stars

Kept their promise!

I needed a passport fast. I was told by everyone to cancel my trip because there was not enough time. That is everyone except Fast Passport Center. They said I would have it in time. I leave for my trip tomorrow and the passport is in my hand. David is the person who helped me and the service was awesome. It could not have been a better experience. I will recommend them to anyone I know who needs a passport.

April 9, 2014
Unprompted review
Rated 5 out of 5 stars

THE BEST!!!!!!!

I was in a jam.....I looked online to find a passport expeditor and there was so many - but Fast Passport Center had the best combination of price and positive reviews...so I rolled the dice - and couldn't be happier!!!! David was AWESOME!! It was so cool to deal with an actual person and not just put your faith in cyberspace. I had a lot of questions about the process for my 17 year old son (not quite a man, yet not quite a child and there are different rules!) - He answered all of my questions and walked me through the process. THEN I realized that I needed the passport a few days sooner than I originally thought - and he was right there to help me -- turns out I got the passport delivered this morning - a full TWO DAYS before I needed it! Woo Hoo - no more stress - now I can just pack and go! :)

April 8, 2014
Unprompted review
Rated 5 out of 5 stars

Incredible service delivered with promptness and kindness!

I worked with David J Donovan, Director of Business Development/Operations, at Fast Passport and he was amazing. He was completely available when I had questions, and he had immediate answers and advice. He also responded promptly to all email and phone calls. My passport came on time as promised. He also made sure I had all the necessary documentation so that my passport application was not rejected. I was so impressed with David that I asked if there were some place I could write a review. THANK YOU!!, David, and Fast Passport.

January 28, 2014
Unprompted review
Rated 5 out of 5 stars

I highly recommend Fast Passport Center because they are professional, prompt, and courteous.

We were in a crunch to get our passports for an upcoming trip. David Donovan and his crew worked diligently with us to make sure we had our passports in time. They emailed prompt and accurate instructions, they were available for questions as needed, and they communicated frequently and promptly to help us through the process. We are now set to go. Thank you, David!!!!

January 28, 2014
Unprompted review
Rated 5 out of 5 stars

Top notch service at a time when you absolutely need it.

Outstanding in every regard. Easy to use, great communication and quick results. Shipped my forms to them on 11/26 using 5-7 business day turnaround service and had my passports by 12/5, even with Thanksgiving in between. Pricing was outstanding compared with other reputable services. Cannot recommend highly enough.

December 9, 2013
Unprompted review
Rated 5 out of 5 stars

Fast Passport Center Won't Let You Down!

"Fast Passport Center did a great job from start to finish! Not only do the have the best rates in the business, but they also made sure I selected the right service, completed all the required documents appropriately and responded promptly to all my inquiries. They even remained flexible as I worked out the details of my departure. My passport was in my hand a full day earlier than I expected! I will gladly use them again if the need arises."

October 22, 2013
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

This was a last minute decision to take my Nephew along with us to Mexico, we realized that we had only 8 days to get him a passport. As anyone would immediately think, can this really be done?

We then searched and found fastpassportcenter.com, we filled out the paperwork and hoped. I was totally shocked at the personal representation that was given to us from David. He sent me an e mail stating that he would be in constant touch with us until we received the passport; hesitant again, happily we were wrong again.

David was there with us every step of the way to ensure that we followed the instructions exactly, therefore avoiding any mistakes. The package with the instructions was very clear, easy to follow and I have to say this was the beginning to a fabulous vacation. I would definitely recommend fastpassportcenter.com to anyone looking to have a floorless transaction.

David thank you for holding our hand, for making this a fabulous stress free transaction, and most of all for getting us his passport sooner than expected.

August 26, 2013
Unprompted review
Rated 5 out of 5 stars

Awesome!!!!!

David Donovan with Fast Passport Center was incredibly helpful and so patient with me! Our son, who was graduating from high school, was given the gift of going with his friends to the Bahamas, but our son didn't have a passport and the group left in less than a week! David walked me through the whole process and would personally answer the phone when I called him with additional questions. We first started the process on Monday and we had his passport delivered on Friday of that same week. Thank you, David, and thank you, Fast Passport Center for helping our son be able to go to paradise with his friends. It was a blessing that he was given this senior trip as a gift because we couldn't afford to send him and it was a blessing that Fast Passport Center did everything that they could to ensure that he made it! Thank you!

May 27, 2013
Unprompted review
Rated 5 out of 5 stars

Passport lifesavers!

I realized a week before my trip to Germany that my passport was expired. After calling in a panic, Kelly calmed me down and helped me get my documents together. I still can't believe they got my passport renewed so quickly. Amazing service!

March 27, 2012
Unprompted review

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