Fast Sale Today Reviews 

345
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Avoid where possible !! We initially approached fast sale to but our house and silvesta was very helpful and lovely... the offer then dropped twice leaving us in negative equity.. we still decide... See more

Rated 5 out of 5 stars

Was nervous about selling my house outside of an estate agent, but fast sale today were genuinely amazing. The full process was explained in detail along with rough timelines and next steps. Sale went... See more

Rated 5 out of 5 stars

Fast friendly curious service, kept fully informed throughout the process of selling my flat. Very helpful staff bent over backwards to fulfil deadlines. Went above and beyond what you would expect. T... See more

Rated 5 out of 5 stars

It's been an adventure; greatly helped by our main contact, Silvesta. From a shock message from our tenants 'Were are moving out, to live nearer to our family' to a short completion bearing in mind t... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

Established in 2006, Fast Sale Today has become the UK's top cash buyer of residential property. We pride ourselves in offering a free and transparent service and the reviews on Trustpilot support this fact.


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3.6

Average

TrustScore 3.5 out of 5

345 reviews

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3.6

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(345)

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Rated 5 out of 5 stars

Selling property efficiently

Needing to sell property rapidly can start from a negative experience and feeling pressured. The team at Fast Sale Today were at all times supportive, they were sympathetic while remaining focused and professional in guiding me every step of the way through the process required to sell the house within the agreed timescale. I won't deny that it was at times daunting but the team was there with me always with advice, help and support and turned the experience from a negative starting point to a positive outcome.

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Fast Sale Today Is Second to None!

Having been disappointed by numerous time wasters on the sale of our property, we were pleased to find that Fast Sale Today offer professional and courteous services from the beginning to the end of the sale of our property to them.
We were initially sceptical about the standard of service to expect from them, however, we were pleasantly surprised by the speed with which our property was purchased by Fast Sale Today.
We would definitely recommend their services to anyone considering a quick, honest and rewarding sale of their property.
Many thanks to Leah and Shannon for your excellent customer services.

February 28, 2017
Unprompted review
Rated 4 out of 5 stars

Great service

I have just completed the sale of my house with Fast sale today. There where a few issue of my making but they explained every stage and help me through the sale. The customer service is second to none and they will help you at every stage to ensure that you get the best deal they can. Would recommend to my family and friends.

February 25, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fast friendly curious service, kept fully informed throughout the process of selling my flat. Very helpful staff bent over backwards to fulfil deadlines. Went above and beyond what you would expect. They Very happy with the whole experianced would recommend as they .Ade a complicated sale go smoothly and quickly. Many thanks for your attention to detail and you dedication to your customers.

February 23, 2017
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

The team at Fast Sale Today make the process of selling so simple. They are there to answer questions every step of the way. If only every Company was this efficient!

February 21, 2017
Unprompted review
Rated 5 out of 5 stars

selling my house the easy way

Clare bew.
Just used this service and I can only say that the whole team were very professional from start to finish .
It all went very smoothly and took all the pressure of myself
I would definitely recommend this company and I would like to say that shannon made the process that much easier
Thank you .

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Very efficient and professional service

Kevin bew.
Just sold my house with this company and i am incredibly impressed with how efficient and professional the service was.
Shannon was great and always very helpful when i phoned keeping me informed of how things were getting on. From the time i agreed on an offer it only took 11 days until the money was in my bank account.

February 10, 2017
Unprompted review
Rated 1 out of 5 stars

STAY CLEAR

I accepted an offer of 96k for my property from this company Leah was very helpful.
Williiam h brown estate agents valued the property & this reduced to 80k. When I questioned this with Ed the company director.
They based this on the properties in the area, however no other bungalows in the area
Bungalow few doors away sold for 120k in march 2015 & Ed looked at houses sold for 80-90k which was not a market comparison in 2013 & 2014
William H Brown had previously carried out an ind pendent market appraisal October 2016 & this was 125k, we used 4 other estate agents who all came back between 125-115k
I questioned how this had reduced by 45k however the company did not want to know
William h brown could not explain how this had reduced by 45k in a few months
I asked them again if I put it on the market with them would it go on at 80k & they said no
Fast sales were Only interested if I would accept a lower offer.
They were not interested if William h brown had their figures wrong,
I rang William h brown to discuss this with them & they had been told not to discuss anything regarding the report they have wrote
Stay well clear of this company.
No doubt they will respond with the normal that they pay the costs of £300 for a valuation & cover the costs
Normal crap reply but they fail to tell you that they will try to rip you off.
I'm all for them making a profit however shocking behaviour of 45k profit
Far from a reputable company I thought I was dealing with
Very underhand & disgusting behaviour.
I am not desperate to sell to any company who works in this manner. I will be reporting this through matter the property ombudsman as I still have the market appraisal from William h brown.

Updated
I'd just like to point out that I have not lied in any of my comments that I have wrote.
There are no other properties/ bungalows on this street for sale at 100k
Whilst you used an independent estate agent to value this & they advised 80k
This same company William h brown & same person might I add also carried out the same independent price on this property in October 2016 & valued at 125k.
It speaks for itself !

February 9, 2017
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Dear Kim,

Although we value all feedback, what we strongly refute is lies and serious allegations against our company. In reference to the actual valuation, an independent estate agent valued your property at £80,000 – this is their own opinion. A company director at Fast Sale Today, in order to do his utmost to try to make this work for you, even discussed an open market value offer without any discount. Our message and aim is always the same – the core priority is for the customer to sell their property through the best possible route according to their requirements, even if it is not with us.

This is why we never tie anybody in and why you did not have to pay a single penny throughout any part of your dealings with us. The Fast Sale Today team committed time and money on your case and even though the deal is not proceeding, we ask for nothing in the return and we genuinely wish you all the best with the sale. One property being valued at £120,000 is not enough to justify the value of your property, when practically all other properties – including those on your street – are selling for less than £100,000.

For us to ignore this would be complete negligence from a commercial perspective. We do accept that you are disappointed that we did not purchase your property, but what you have noted below is completely unacceptable. There is a difference between disappointment and actively trying to slander a company’s good name through lies and serious allegations, which we will be exploring further. But in the end we still say the same thing – we do hope that you find the best possible conclusion to selling your property according to your needs and expectations.

UPDATE: If you search on Rightmove within a ¼ mile of your property, you will see that a large number of properties sold for less than £100k – in fact number 113 on your street sold for £90,000 in October 2015. If you also check what is available on the market then you will see that there are plenty of properties available for sale for less than £100,000. We will have to agree to disagree and still we wish you a prosperous conclusion. What we do not accept however is very serious allegations of ‘underhand behaviour’ – we have been in business for more than 10 years and our fantastic reviews (from customers who we actually bought properties from) reflect our genuine care, attention and professionalism. So an attack on our outstanding reputation, based on false accusations, is taken extremely seriously and hence why we are exploring this further.

Kind Regards
The Fast Sale Today Team

Rated 4 out of 5 stars

Review Fastsaletoday

Good company to affect a fast house sale, I had a rental house I wanted to sell on quickly so I could invest in another project, I obviously didn't receive as great a yield but it was painless and I still made a good return, would do it again with other properties.

February 7, 2017
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I rung 3 companys a local one in cardiff thinking local knowledge would b better no reply national Homebuyer a joke and this company wow how easy was that 3 wks a good offer I knew it would not be market value but a good offer it was contracts drawn up Sent out by courier exchanges made money into bank very good communication with phone call and e mails most days would use them again well done

January 30, 2017
Unprompted review
Rated 5 out of 5 stars

Great Service!

We have just completed on a house owned by Fast Sale Today. Andy Baxter and I realised very quickly it was much easier to deal with each other rather than the estate agent who generally didnt have a clue. Having been an estate agent in the past myself, at first I was apprehensive about dealing directly with the seller but I have no doubt that if we hadnt kept in close contact with each other throughout, this difficult sale would have fallen at the first hurdle. A very professional, punctual, knowledgable but also human service. Thanks so much Andy and Ikra!

January 26, 2017
Unprompted review
Rated 5 out of 5 stars

honest

I have recently sold my property I wanted a quick sale and that is what I got under4 weeks. Honest company who tell you as it is. excellent communication, I would especially like to thank Shannon Estoe for helping me with her expert knowledge over the phone and email. and keeping me up to date along the process. overall I would say the service I received was excellent they tailored a package to suit my personal needs.so thank you

January 25, 2017
Unprompted review
Rated 1 out of 5 stars

Better off doing it yourself!!

We approached this company to sell our house quickly and spoke with Daniel. He said based on the house across the road selling at £105k he would offer us £87k. We had the valuer in from their Estate Agent who valued the house at £95k so the offer was reduced to £70k because the market in our area wasn't good and people weren't looking. After the survey they came back with £65k and we refused as we were not giving the house away. We took on the task of selling on the market ourselves worrying from the negativity we had heard off "Ed" the boss, who sucked air a lot, that we might have to wait months to sell our house as the market was so bad in the North East!!! Well let me tell you Purple Bricks valued our home at £95k and when we told them to put it on the market for £80k for a quick sale they said we were mad! In 4 days we had 5 views and 3 offers. In 4 days we sold our house for £83k a lot better than giving it away for £65k and what a response for a bad market. Trust me go with someone other than these guys, at least Turpin wore a mask.

In response to the reply from Fast Sale Today, fees were minimal with Purple Bricks and less than £1700 in total so we are still quids in with our sale even though we dropped the price ourselves by £15k.

January 21, 2017
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Dear Ms Morrison,

Thank you for your feedback - all input is valuable and we would like to respond specifically. In your initial call with Daniel you were informed that Fast Sale Today offer between 80% – 85% of the confirmed market value for the property. In consideration of this we proceeded to organise two surveys; one with a local estate agent and another with an independent RICS qualified surveyor – bear in mind the cost of the latter is £300 and we covered this cost on your behalf. It is normal for RICS surveyors to provide more conservative valuations than estate agents, because they are fully qualified surveyors and have no vested interest in the sale. We offered £65,000 because this reflected the actual survey value provided – and although we had spent time and money on valuing your property, you rejected our offer which we accepted and we wished you good luck with the sale.

Breaking down the figures – you have now accepted an open market offer of £83,000, and 85% of this figure is £70,550. Once you subtract sale related costs then this brings you close to a cash result of £65,000. So in actual fact – as we cover all fees – our figures are very accurate and both our valuations and offer were correct. In fact, if we work off the basis of an 80% offer then this is a figure of £66,400 – subtracting fees and this then falls under the £65,000.

It is also key to note that your sale has not yet completed. Although we sincerely hope it does, it must be pointed out that our firm is often approached by clients who have open market sales fall through or drag on for months with no certainty on when and if it will even complete.

Overall we are very happy that we provided our usual outstanding and fair service – where there can be absolutely no dispute is that we in no way pressure anyone to sell their property to us. And even though we are disappointed and left out of pocket when we receive rejected offers, we never seek to recover costs and what we really want is for all our customers to find a successful conclusion and see their property sold – whether it is to us or not. Our reviews reflect this in its entirety and the only time, which is also rare, that we have had a more critiqued review is when a customer does not in the end use our service through to the end.

We are very pleased that you have found a buyer for your property – if for any reason you are not happy with the current offer you have, please do feel free to come back to us- good luck with the sale and all the best for the future.

The Fast Sale Today Team

Rated 5 out of 5 stars

Excellent sale of house

Great company to use. Fully communicated the whole way through. Very co operative and supported us with our move and new property. Thoroughly recommend using this company. Very quick and simple process

January 18, 2017
Unprompted review
Rated 5 out of 5 stars

Sale of Flat

Found Fast SaleToday on internet and the whole process from first contact to sale was just about two weeks. I was kept in the picture the whole time by telephone and once the price had been agreed the whole process went very quickly and smoothly. Would have no qualms about using them again if the same circumstances arose again.

January 17, 2017
Unprompted review
Rated 5 out of 5 stars

great

this was a hard sale for anybody but you made it easy thank you for all your support

December 12, 2016
Unprompted review
Rated 5 out of 5 stars

Efficient, Professional Company

Extremely pleased with the service provided by Tom, Shannon and Kathryn.
Managed to sell 2 properties within the time scale given, give or take a couple of weeks as I had tenants in both properties so notices had to be served.
All done with the help of the whole team, any questions I had answered quickly and in terms I understood step by step if needed.
Exceptional customer service from a professional company.
I would definitely recommend Fast Sale Today to anybody that needs to sell quickly as a Reliable Company that offers a Fair price.

December 7, 2016
Unprompted review
Rated 5 out of 5 stars

Fast , efficient and friendly

From the very first contact with Fast Sales today we found the service we were given to be friendly,sympathetic, informative and helpful.
they certainly lived up to their name as what we got was a fast sale which is what we wanted. from beginning to the end took just over three weeks to complete, my husband and I are certainly relieved that everything was done fast and efficient. They took every stress of selling a house from us, nothing at all was a worry or a trouble to them.
the staff we dealt with were very friendly and were prepared to listen.
So the question is would we recommend Fast Sales Today. we most definitely will, no problem at all. Thank you so much for your help and advice.

November 24, 2016
Unprompted review

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