Fasttrack Reviews 63

Total scam, I have paid 350 euro for service at my arrival in Barcelona, which was not provided. I have been attempting for one week to get a refund without success. STAY AWAY from this company. April 2026

The compnay is a scammer the general fastrack ticket can be purcase for free at the ariport website.

Awesome experience with fasttrack. I have been using their services since last 6 months for my travel across European airports.

It took less than 2 minutes since the moment I landed into the app until the pass was added to my phone's wallet

It’s the most straightforward way to get FastTrack for different airports. I travel a lot, so finding the right website/provider, then filling out 5 different forms, was always a hassle. And getting a digital pass instead of old-school papers makes the whole experience very nice too.

Easy checkout. Very nice app experience. All was convenient and quick.

FastTrack.flights demonstrates strong usability and trust-building features. The app offers an intuitive interface, a logical workflow, and a stable overall experience, making it easy for users to navigate and rely on. Support is readily accessible and appears to respond promptly when needed. The presence of an IATA disclaimer regarding independent operation and adherence to industry standards further reinforces transparency and credibility.

Additionally, the platform shows potential for even greater user confidence by incorporating a more visible support/contact section, a concise privacy and security overview, clearer partner and data-source informationt.

Overall, FastTrack.flights stands out as a trustworthy and user-friendly solution, providing a solid foundation for long-term use.

Literally saved me from missing my flight I have seen the add before on IG but I am glad I remembered it when I arrived and saw the queue on security it took me only a few minutes to download the app get the qr code I wasnt sure I can get it that close to departure time but i spoke to someone in customer support and they confirmed that it worked

Thank you so much

giving a 5-star for the app user experience, really easy to buy fast track with just a few clicks and you also get notified of the fast track lane operating hours.

We used FastTrack for the first time this summer because we were traveling with two small children and wanted to avoid long waits.
The purchase process itself was quick and straightforward. Confirmation arrived immediately, everything was explained step by step.
At the airport, we quickly went through the FastTrack line, which literally saved our nerves because the children were already nervous.
We will definitely use this service again and recommend to our frineds. :)

Saved me from a long wait at the airport. Was nice to not have to dig through emails to find the pass, went straight to my Apple wallet

I gave this service a shot while at london airport and was genuinely impressed. Everything ran smoothly!

You managed to save some time to browse the shops at the airport and will definitely be purchasing again..

I purchased the Fast track pass, and it significantly improved my airport experience. There were no long waiting times, and I was able to calmly board the plane.

Update - fast track have tried to remove my review saying “I have the wrong domain”. I do not, and have the screenshot to prove it.

Immediate credit card fraud happened…
Immediate credit card fraud happened after booking via this website.

Used a brand new card, first service i used with it and I had a whole heap of fraud transactions on my card an hour after

To clarify:

I used my card only once that day — on your website.

Within one hour, multiple unauthorized charges were attempted using that card.

No other websites, merchants, or apps were involved, eliminating other potential sources of compromise.

Update - in response to reply

Seems like a very stock response. while technically “you may not store my card,” that doesn’t mean the site is secure or that card data wasn’t intercepted en route.

While you state that your website uses industry-standard encrypted gateways and that card details are not stored, my experience, combined with a technical review of your platform suggests there's probably a deeper issue worth immediate investigation.

Given this, I took the time to analyze your site infrastructure. Here are several observations that raise red flags:

No Visible Integration with Trusted Payment Providers
There is no sign of established gateways like Stripe, Adyen, or PayPal. If you are handling card input fields directly or passing card data through your own backend, this introduces serious PCI compliance risks.

Potential Frontend Vulnerabilities
Your site is built using Nuxt.js, which dynamically renders JavaScript. If any of your internal scripts or third-party libraries (e.g., Zendesk, SweetAlert2) are compromised, they could easily capture form input — especially card numbers — before submission.

Lack of Clear Payment Security Practices
Your public-facing code does not indicate the use of PCI-compliant input tokenization (e.g., iFrames or hosted fields from your processor). If card fields are rendered directly on your domain, any script running on the page could have access

Overall, I am truly satisfied by the service of FastTrack, convenient and easy to use. I recommend it!

Quite convenient to use and really saves me time at the airport.

DO NOT BUY FAST TRACK FROM THIS COMPANY IT IS A SCAM. NEVER RECEIVED THE PASS AND WHEN I GOT TO AIRPORT THEY ADVISED THEY DO NOT ACCEPT FROM THIS COMPANY AND IT IS A SCAM AND THEY WILL TAKE £80 EVERY FEW MONTHS SO HAD TO CONTACT MY BACK IMMEDIATELY AND SURE ENOUGH THEY HAD ALREADY TRIED TO CLAIM IT. BEEN TRYING TO GET REFUND FROM THEM AND REQUESTED COPY OF RECEIPT OF PAYMENT TO AIRPORT AND NOT FORTHCOMING WITH EITHER. BEWARE

Fast track is brilliant! A very significant and important tool. It offers services that could be unavailable from the original vendor/airports otherwise. I have had bad and good experience with the operation of the website, but hey! all sites can go wrong. I give a chance, I had a good experience most of the time, so I give them 5 stars because they are worth the chance, have saved me many times and I am sure they are open to hear comments for improvement and work towards being the best and number 1.