My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... See more
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Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... See more
Company replied
Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... See more
Company replied
On-line delivery is super quick and being able to return unwanted items to any Fat Face store is really convenient and quibble free. I do think the Mens Jeans are too expensive though at £59.99. Unf... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
20 High Street, NP7 5RY, Abergavenny, Gwent, United Kingdom
- 01873 851565
4.6
Excellent
130 reviews
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Was advised by email that if someone…
Was advised by email that if someone else collected my package with Id they could collect it. When they collected their own package they were told he could not collect mine so I had to make a special journey
May 8, 2023
Reply from FatFace - ABERGAVENNY
Hello,
Thank you for taking the time to leave your review. I am sorry to hear this happened. I will be in touch with the store to clarify that this would have been ok.
Thank you, LE
Beautiful and unique restaurant
I would love to share my review of The Hardwick in Abergavenny, Wales. I’ve been there last week on Wednesday around 5.00 PM. It was beautiful from the outside but also from the inside. There were around 10 or 15 people so it was not very busy.
The restaurant has a cozy and welcoming atmosphere, and the staff is friendly and attentive. The menu features a variety of locally sourced ingredients and the dishes are beautifully presented. I highly recommend trying the Welsh lamb, which is a piece of meat with small pieces of garnish cooked to perfection and bursting with flavor. I also drank chocolate milk and it was delicious. After that I had a Cawl, which is a delicious national dish in Wales made of meat and any vegetables available. I’ve got a dessert that is also a must-try, especially the sticky toffee pudding. It looks good and you can see the chocolate with cream, but there is there is also caramel and almonds. Overall, The Hardwick is a fantastic restaurant that I would definitely recommend and offers a memorable dining experience.
May 17, 2023
Unprompted review
Reply from FatFace - ABERGAVENNY
Hi Daan,
Thank you for your review, and I am pleased you had a lovely visit to this restaurant, but I think you may have the wrong company here. We are Fat Face clothing :)
Thanks, LE
The item I purchased was as it said on…
The item I purchased was as it said on the label delivered on time and the right place. Happy days
April 29, 2023
Reply from FatFace - ABERGAVENNY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ABERGAVENNY
Hi Deborah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
April 13, 2023
Reply from FatFace - ABERGAVENNY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Reply from FatFace - ABERGAVENNY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Please continue to stand out amongst the others.
I went in to collect an online order. Was served by a lovely smilie faced young lady.
Sadly I wasn’t inspired to buy anything while I was there.
FatFace have always stood out amongst the rest for me. With nicely made quality clothes etc.
My last few visits inside various stores has left me wanting…..
April 12, 2023
Reply from FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Ordered trousers on line to be…
Ordered trousers on line to be delivered to local store. Brilliant trousers and brilliant service from staff!
April 12, 2023
Reply from FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy to order & collect.
Easy to order & select, no issues with website to complete purchase. Great selection of clothes, choice of collection or delivery. Ease of collection, parcel in my hand within minutes, great service.
April 12, 2023
Reply from FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service
Great service from the girls in Abergavenny store. Collected an item, purchased an item & then they ordered another item to be delivered.
April 11, 2023
Reply from FatFace - ABERGAVENNY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Excellent service 👍
March 23, 2023
Reply from FatFace - ABERGAVENNY
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Smooth ordering and delivery as usual
Smooth ordering and delivery as usual. Thanks .
Love my new bag. Quality always good.
March 8, 2023
Reply from FatFace - ABERGAVENNY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I used the new click and collect at…
I used the new click and collect at your Abergavenny store and apparently was the first customer to use it. The assistants were fantastic. I found this option so easy and convenient and will definitely do this again for my online purchases.
March 17, 2023
Reply from FatFace - ABERGAVENNY
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Abergavenny store.
Take care, JB
Great service
January 11, 2023
Unprompted review
Reply from FatFace - ABERGAVENNY
Thank you so much for your comments. We deeply appreciate it! - RS
Fantastic customer service at local store
Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was able to give me a refund. She was super helpful and really made my day. Thanks Robyn!
January 6, 2023
Unprompted review
Reply from FatFace - ABERGAVENNY
Amazing review! This is the service that we adhere to here at FatFace! We are so pleased we could help :) - RS
Staff very helpful
Staff very helpful! Nothing was too much bother even though I could see how busy they all were.
November 19, 2022
Reply from FatFace - ABERGAVENNY
Good Afternoon,
Thank you for your feedback regarding your trip to the Abergavenny store. It is so wonderful to read such lovely feedback!
All the best - KS
Great!
Bought online a pair of denim trousers. Great quality but a size bigger. Went to the local shop to change them for a smaller size and the shop assistants were really great to help me. I do really like buying from FatFace.
October 24, 2022
Reply from FatFace - ABERGAVENNY
Thank you so much for your 5* review. We are thrilled to hear that you had such a great experience when shopping with us! Your comments will be fed back to our amazing team in store! - RS
Excellent service
Unable to find my size in the Aber shop I ordered online and was very pleased with the service.
October 11, 2022
Reply from FatFace - ABERGAVENNY
Hi Denise, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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