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FatFace - AMBLESIDE 2 Reviews 76

TrustScore 5 out of 5

4.8

7 Market Cross, LA22 9BT Ambleside, Cumbria, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff in Fatface Ambleside were outstanding! They helped me choose an outfit for a summer bbq with friends. I bought a floral skirt and a top and was delighted with both. I will most definitel... See more

Rated 5 out of 5 stars

I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woo... See more

Company replied

Rated 5 out of 5 stars

Bought lots of fantastic tops from fatface and in these also . Such great quality & prices . I only nipped into the shop in Ambleside and the sale had just started how lucky was I . The shop assistant... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Made to feel welcome. Excellent service given . Good advice and recommended to my friends and when at work my customers 🙂. Thanks for extra special help Grace by going out of yo... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 7 Market Cross, LA22 9BT, Ambleside, Cumbria, United Kingdom

  • 01539 431099

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

super attentive

The shop assistant Emma-Jane was super attentive, helpful and a real ‘solution’ giver. Absolutely a joy to purchase in your shop to her- mainly down to her ‘can-do’ attitude…. Friendly, positive, helpful and polite

October 9, 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good afternoon Jasmine,

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Ambleside store.

Have a great day!

Take care, EG

Rated 5 out of 5 stars

Great store

Great store, friendly and helpful and certainly my favourite clothes shop

August 19, 2022
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Reply from FatFace - AMBLESIDE 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Great service and quality clothing very…

Great service and quality clothing very friendly staff

August 15, 2022
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Visited the Ambleside store on Sunday…

Visited the Ambleside store on Sunday 7th August 2022. We were served by Emma and Anne, they were fabulous, nothing was too much trouble, tried on a few outfits, Emma was extremely helpful, offering suggestion of different styles and fits, and her knowledge of the brand was superb, Both myself and my two friends bought items, all very pleased with our purchases, Cant wait to visit again - Thanks Emma for all your help - the 3 ladies from Cockermouth.

August 8, 2022
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Good Afternoon Andrea
Thank you for your review.
I am so pleased to hear of your recent experience in our Ambleside store. Please be assured that I will pass this onto the crew members involved for you.

Have a good Afternoon.

EP

Rated 5 out of 5 stars

The two ladies that served us today…

The two ladies that served us today were brilliant. They took their time with us and gave us good honest advice. We will definitely be back

August 8, 2022
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hi Janet, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again. Have a lovely day! - ES

Rated 5 out of 5 stars

Anthony went above and beyond to get me…

Anthony went above and beyond to get me the jacket I was looking for and even delivered to my home address and they did not have my size in store. Great service and great shop

August 6, 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good morning,

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.

Enjoy the weekend - KS

Rated 5 out of 5 stars

The AMAZING Emma!

Emma is a breath of fresh air and radiates such positive energy throughout the store. We’ve shopped here 3 times during our current stay in Ambleside. Each time Emma was visible and attentive to all shoppers. She glided through the store offering help and advise. The first time my husband had tried on a t-shirt to go with a pair of shorts he tried and liked. He needed a different size that wasn’t on display and Emma quickly said she’d check upstairs. She did and found the size my husband needed.

July 15, 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Hi Angela, What a lovely review on the Ambleside Store and the service you received from Emma! This will be passed on - thank you again I am so pleased you had a great shopping experience! Take care, LE

Rated 5 out of 5 stars

Awesome customer service

I had to share my experience today at Fatface Ambleside. Emma was an absolute gem, sourcing me a denim jacket in my size. Nothing was too much trouble, she was going to get me a jacket one way or another. I picked my jacket up from Bowness a few hours later (with 2 sizes reserved so I had a choice). Wearing it now on my night out all thanks to Emma! Recognition for awesome customer service well deserved! Thank you :)

July 2, 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good morning, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES

Rated 5 out of 5 stars

5*treatment yet again from the lovely…

5*treatment yet again from the lovely Emma at Ambleside Fat Face . It's not my nearest shop but I travel there frequently from Blackpool for the excellent service and friendly staff . Nothing is every too much trouble - no matter how busy the shop is. I normally go with one thing in mind and come home with 2 bags full 🙂. Thanks to Emma's help choosing what she thinks will suit me . Oh and she is always bang on 😁.

June 30, 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good afternoon, Lorraine

Thank you for leaving us this review about your instore shopping experience at Ambleside, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.

Take care, JB

Rated 5 out of 5 stars

Lovely Ladies in the shop.

Found the shop nice and bright and airy. The Ladies were very helpful and jolly. Cloths were displayed well, helping me to make my purchase.

May 29, 2022
Unprompted review
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good Afternoon Richard,

Thank you for your 5 star review. I will pass your feedback onto the Ambleside team. I am sure they anticipate your next visit -KC

Rated 5 out of 5 stars

Happy Pad

Because you delivered exactly what I ordered and on time 👍
Plus the 'Wife' was very happy with my choice 👍👍

February 7, 2022
FatFace - AMBLESIDE 2 logo

Reply from FatFace - AMBLESIDE 2

Good Afternoon Paul,
Thank you for your 5* review regarding your recent online order. I am so pleased to hear that your order arrived quickly and that your wife was happy with your recent purchases.
Hope you continue to enjoy your shopping experience.
Have a great day!
Take care, LM

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