Whenever we visit Ambleside, we always visit FatFace as it's my daughter's favourite shop. She always comes out with numerous items in the carrier bags and a big smile on her face! The clothes are so... See more
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Whenever we visit Ambleside, we always visit FatFace as it's my daughter's favourite shop. She always comes out with numerous items in the carrier bags and a big smile on her face! The clothes are so... See more
Company replied
Brilliant customer service! A trip to the Lake District had me pop into the Ambleside branch and bought a jumper. The jumper's great, but the customer service was outstanding. Emma took time t... See more
Company replied
Very helpful staff (Emma at Ambleside branch). Friendly, no pressure and excellent service. Lovely quality clothes. Everything I have bought over the last few years has washed well and lasted. Def... See more
Company replied
I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woo... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
7 Market Cross, LA22 9BT, Ambleside, Cumbria, United Kingdom
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Emma is a breath of fresh air and radiates such positive energy throughout the store. We’ve shopped here 3 times during our current stay in Ambleside. Each time Emma was visible and attentive to all shoppers. She glided through the store offering help and advise. The first time my husband had tried on a t-shirt to go with a pair of shorts he tried and liked. He needed a different size that wasn’t on display and Emma quickly said she’d check upstairs. She did and found the size my husband needed.

Reply from FatFace - AMBLESIDE 2
I had to share my experience today at Fatface Ambleside. Emma was an absolute gem, sourcing me a denim jacket in my size. Nothing was too much trouble, she was going to get me a jacket one way or another. I picked my jacket up from Bowness a few hours later (with 2 sizes reserved so I had a choice). Wearing it now on my night out all thanks to Emma! Recognition for awesome customer service well deserved! Thank you :)

Reply from FatFace - AMBLESIDE 2
5*treatment yet again from the lovely Emma at Ambleside Fat Face . It's not my nearest shop but I travel there frequently from Blackpool for the excellent service and friendly staff . Nothing is every too much trouble - no matter how busy the shop is. I normally go with one thing in mind and come home with 2 bags full 🙂. Thanks to Emma's help choosing what she thinks will suit me . Oh and she is always bang on 😁.

Reply from FatFace - AMBLESIDE 2
Found the shop nice and bright and airy. The Ladies were very helpful and jolly. Cloths were displayed well, helping me to make my purchase.

Reply from FatFace - AMBLESIDE 2
Because you delivered exactly what I ordered and on time 👍
Plus the 'Wife' was very happy with my choice 👍👍

Reply from FatFace - AMBLESIDE 2
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