Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.
Company replied
Location
Switch locationUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
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See what reviewers are saying
I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which mad... See more
Company replied
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... See more
Company replied
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, United Kingdom
- 01295 276241
4.8
Excellent
162 reviews
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Excellent
Absolutely fabulous service from ordering, Face Face keep you posted all the way.
Collection from shop, always polite and prompt.
Love shopping there 😀
October 16, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! KS
Very friendly staff
Very friendly staff, makes me feel an important person. As I visit very often, they make me feel like a friend.
October 19, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
My first time with Fatface and a good experience
The in store staff were very helpful when I needed to change the size of the item I’d ordered
October 16, 2023
Reply from FatFace - BANBURY
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
New customer to Fat Face
As a customer of M&S, I have been disappointed with their product. Found Fat Face on the same retail park. Decided to purchase a pair of jeans! Size 32s fitted perfectly. So i ordered this pair. Online shopping experience is good.
October 13, 2023
Reply from FatFace - BANBURY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I like what I bought
I like what I bought. And it was easy to pick it up from my local shop
October 11, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Lovely friendly staff in the Banbury…
Lovely friendly staff in the Banbury store. They couldn't have been more helpful. Lovely clothing. I wasn't even looking for anything in particular and ended up buying 2 dresses, a skirt, and a pair of trousers.
October 15, 2023
Unprompted review
Reply from FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely week, KS
Exceptional service by the staff at…
Exceptional service by the staff at Banbury.
Very helpful in assisting with picking items to go with a dress.
Without a doubt will visit the store again.
October 14, 2023
Unprompted review
Reply from FatFace - BANBURY
Good morning,
Thank you so much for taking the time to leave your review.
I am so pleased that you had such a great experience in our Banbury store and that you found the crew to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Brilliant staff
Very pleasant experience shopping in the Banbury Fat Face. Staff are so helpful and go the extra mile to satisfy all needs.
September 29, 2023
Reply from FatFace - BANBURY
Thank you for your 5* review regarding your recent visit to our Banbury store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - BANBURY
Hi Hayley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order came on time great quality
My order came on time great quality, as usual
Love shopping with Fat Face.
Staff at Banbury are really friendly and helpful.
September 19, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Great service
Great service - helpful staff and lovely dress, which was ordered on line and collected in store.
August 27, 2023
Reply from FatFace - BANBURY
Good morning,
Thank you for leaving your review.
I am so pleased that you are enjoying your dress and that you found ordering to be easy in store and our crew in the Banbury store to be helpful.
All the best, MM
Banbury Store
Banbury Store. Tricia today was friendly, very helpful and nothing too much trouble as she is every time I see her in the store. I’d also add that the level of service from all the staff is always excellent.
September 6, 2023
Unprompted review
Reply from FatFace - BANBURY
Hi Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The staff were very kind and attentive.
August 20, 2023
Reply from FatFace - BANBURY
Good Afternoon Dennis,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, I will make sure this is passed on.
Have a great day! - JW
Internet purchase to store
The parcel arrived @ store promptly, no problems picking up & very pleased with the top. Would use that system again.
August 16, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
The customer service in Banbury is…
The customer service in Banbury is excellent. Young lad with beard always remembers me always welcoming
August 15, 2023
Reply from FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I feel the clothes are good quality and…
I feel the clothes are good quality and may cost a bit more than some high street store, but are well worth it keep up with the style and I well keep byeing .
August 13, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I "Exceptional Shopping Experience at Face Face Clothing Shop!" a fantastic shopping experience…
I had a fantastic shopping experience at Face Face Clothing Shop! The wide selection of trendy and high-quality clothing left me spoiled for choice. The staff's friendly and helpful attitude made my visit even more enjoyable. The store's layout and ambiance added to the pleasant atmosphere. I found exactly what I was looking for, and I can't wait to return for more shopping. Highly recommended to anyone in search of stylish apparel and excellent customer service!
August 18, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Such a lovely shop
Such a lovely shop! Went in to return some SALE items bought online, ended up picking up more lovely things. The staff are lovely and helpful, store set out nicely.....
August 18, 2023
Reply from FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. - RS
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