Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.
Company replied
Location
Switch locationUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
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See what reviewers are saying
I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which mad... See more
Company replied
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... See more
Company replied
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, United Kingdom
- 01295 276241
4.8
Excellent
162 reviews
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Just went into the Banbury store today
Just went into the Banbury store today. There is a Sale on so prices fantastic. Made two visits today, service was faultless/excellent, thanks to Trish on our 2nd visit and another lady on our 1st. Our favourite shop, can't wait to visit again. Thank you.
August 20, 2023
Unprompted review
Reply from FatFace - BANBURY
GIVE ME A B-A-N-B-U-R-Y!!!
We are thrilled to hear of your amazing visit to our store! We'll make sure to pass your feedback onto Trish and the other lady (well, the whole store actually). We can't wait to see you again! - RS
Reply from FatFace - BANBURY
Good Afternoon Lyndsey, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care - JW
A great place to shop
This store is a great place to shop. The staff are so happy to help, the colouring corner for the kids is an excellent idea to keep them distracted whilst we shop, its an overall nice experience to go in there. I had an especially nice lady called Trish serve me the other day, she was extra kind. Thank you.
August 8, 2023
Unprompted review
Reply from FatFace - BANBURY
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Excellent service
July 29, 2023
Reply from FatFace - BANBURY
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Helpful and friendly service.
August 1, 2023
Unprompted review
Reply from FatFace - BANBURY
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant customer service - it can still be done!
Visited FatFace at Banbury Gateway today. Served by Jordan who was enormously helpful in assisting getting a shirt size not out in the shop - searched through sacks of items just in and located just what we wanted. Very friendly - nothing was too much trouble. Thank you Jordan; elated to stumble across such excellent service
June 17, 2023
Unprompted review
Reply from FatFace - BANBURY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. I'll be sure to pass this on. Have a lovely day! LB
Patricia was amazing today with myself…
Patricia was amazing today with myself and my wife shopping with our two boys, the got given some bits pencils and colouring in to complete while we shopped, she recommend clothes we didn’t expect to try on and spent much more than we thought we would 🤣
June 11, 2023
Unprompted review
Reply from FatFace - BANBURY
Wow!! This is amazing. Thank you so much for your review. We deeply appreciate your feedback and we are so pleased to hear of your wonderful experience in our store. We will share this feedback with our team 🥰 - RS
Your staff in the Banbury store
Your staff in the Banbury store, so helpful and kind when I wanted that skirt and the dress.
May 21, 2023
Reply from FatFace - BANBURY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - BANBURY
Hi Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant dress
I ordered my dress and it came with in a few days. Lovely soft material easy to wear pull on dress.simone dresses are always easy to wear.pretty patterns. And I happen to like brown in summer and winter. I had the longer length as I don't want it short with sitting in my wheelchair. Will definitely be buying more stuff.thankyou.
May 8, 2023
Reply from FatFace - BANBURY
Hi Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BANBURY
Hi Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff are always really helpful nice…
Staff are always really helpful nice place to shop
April 27, 2023
Reply from FatFace - BANBURY
Hi Lyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly and extremely helpful…
Very friendly and extremely helpful sales assistant 👍
April 30, 2023
Reply from FatFace - BANBURY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I think the staff at Fat Face Banbury…
I think the staff at Fat Face Banbury are soooo nice,friendly and helpful.
I love the clothes you sell for the whole family.
It’s always a pleasure shopping in your store.
April 27, 2023
Reply from FatFace - BANBURY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - BANBURY
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Assistants in store were very helpful…
Assistants in store were very helpful and efficient. Great service.
April 21, 2023
Reply from FatFace - BANBURY
Hi Chris,
Thank you for leaving us this review!
I'm really pleased that you are happy with the service that you received in store. We hope you love your new purchase.
Have a great day!
JH
Floral dress
Great dress, lovely fabric
Looking forward to wearing it, when the weather improves
April 14, 2023
Reply from FatFace - BANBURY
Hi :) Thankyou for your review and we are so pleased you love your new dress! - Take care, BP
Reply from FatFace - BANBURY
Hello Kate, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Great service and friendly staff
Great service and friendly staff. Lovely clothes. couldn’t ask for more.
March 29, 2023
Reply from FatFace - BANBURY
Hello Samantha,
Thank you for your email. We're really pleased you had a great experience with our lovely team.
Hope you have a great day!
Take care,
SK
Reply from FatFace - BANBURY
Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived quickly. We hope that they are well received and that you continue to enjoy your shopping experience. All the best, LB
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