FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... See more
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Location
Switch locationUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
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See what reviewers are saying
Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... See more
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I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... See more
Company replied
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, United Kingdom
- 01295 276241
4.8
Excellent
176 reviews
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Reply from FatFace - BANBURY
Hi Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff are always really helpful nice…
Staff are always really helpful nice place to shop
April 27, 2023
Reply from FatFace - BANBURY
Hi Lyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly and extremely helpful…
Very friendly and extremely helpful sales assistant 👍
April 30, 2023
Reply from FatFace - BANBURY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I think the staff at Fat Face Banbury…
I think the staff at Fat Face Banbury are soooo nice,friendly and helpful.
I love the clothes you sell for the whole family.
It’s always a pleasure shopping in your store.
April 27, 2023
Reply from FatFace - BANBURY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - BANBURY
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Assistants in store were very helpful…
Assistants in store were very helpful and efficient. Great service.
April 21, 2023
Reply from FatFace - BANBURY
Hi Chris,
Thank you for leaving us this review!
I'm really pleased that you are happy with the service that you received in store. We hope you love your new purchase.
Have a great day!
JH
Floral dress
Great dress, lovely fabric
Looking forward to wearing it, when the weather improves
April 14, 2023
Reply from FatFace - BANBURY
Hi :) Thankyou for your review and we are so pleased you love your new dress! - Take care, BP
Reply from FatFace - BANBURY
Hello Kate, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Great service and friendly staff
Great service and friendly staff. Lovely clothes. couldn’t ask for more.
March 29, 2023
Reply from FatFace - BANBURY
Hello Samantha,
Thank you for your email. We're really pleased you had a great experience with our lovely team.
Hope you have a great day!
Take care,
SK
Reply from FatFace - BANBURY
Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived quickly. We hope that they are well received and that you continue to enjoy your shopping experience. All the best, LB
It’s not even arrived at shop yet and…
It’s not even arrived at shop yet and told to wait and call again tomorrow
March 20, 2023
Reply from FatFace - BANBURY
Hi there,
Thank you for taking the time to leave a review. I have emailed you separately to further resolve this for you.
Best Wishes DW
Extremely helpful staff and great value
My wife and I visited the Banbury FatFace shop, to check on my size, before ordering online, as part of the sale. I chose to 'Click and collect', and waited a few days, which was good.
I received an email telling me when my order was delivered to the Banbury store.
It fits well, was a great bargain (£25 instead of£55), and is very comfortable. Brilliant all round. Thanks.
March 24, 2023
Reply from FatFace - BANBURY
Good Afternoon Richard
Thank you for your review.
I am so pleased to hear of your recent experience in one of our stores. Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Arrived quickly
Arrived quickly, and though sadly not quite and had to return. The salesperson in the Banbury shop was very friendly and super efficient. I shall be back.
March 14, 2023
Reply from FatFace - BANBURY
Good afternoon, Petra
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Banbury store.
Take care, JB
Reply from FatFace - BANBURY
Hi Anne-Marie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I bought several items in the sale and…
I bought several items in the sale and I’m delighted with them.
December 28, 2022
Reply from FatFace - BANBURY
Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The sales assistant in the Banbury…
The sales assistant in the Banbury store went above and beyond to help me with my order
November 6, 2022
Unprompted review
Reply from FatFace - BANBURY
Good Afternoon
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fab service
Fab service, very quick. Returns very easy to do, refund issued quickly, definitely recommend
November 1, 2022
Reply from FatFace - BANBURY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - BANBURY
Hi Sue, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely Jumper.
Lovely Jumper.
Pretty blue jumper. Feels soft and looks great. This is the 2nd jumper I bought from fat face.
September 28, 2022
Reply from FatFace - BANBURY
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BANBURY
Hell Brian
Thank you for your 5 star review.
I am so pleased to hear that your experience whilst shopping in store was a great one! We hope to see you in store again soon.
Have a great day!
Take care, CT
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