I placed an order on line to be collected from our local shop. I have been to the shop many times and have always found the staff to be really friendly and helpful. As arranged, my parcel was there wa... See more
Company replied
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Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
Company replied
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... See more
Company replied
Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
87 High Street, EX31 1HR, Barnstaple, Devon, United Kingdom
- 01271 373791
4.8
Excellent
139 reviews
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Really friendly, helpful staff.
I placed an order on line to be collected from our local shop. I have been to the shop many times and have always found the staff to be really friendly and helpful. As arranged, my parcel was there waiting for me.
May 11, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely clothes as always and good…
Lovely clothes as always and good quality. Very happy with purchases.
May 6, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Love the both of these dresses
Love the both of these dresses, just so easy to ware and look and feel good too.
April 24, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
High quality Service and clothes
Fast, efficient and easy. Very pleasant staff and helpful.
Always love the clothes plus they are good quality.
April 22, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kit Barnstaple
Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
April 20, 2026
Unprompted review
Reply from FatFace - BARNSTAPLE
Thank you so much for taking the time to leave this lovely review. We’re thrilled to hear that Kit consistently makes your visits to FatFace such an enjoyable experience. He’ll be delighted to know how much his friendliness and helpfulness are appreciated. We look forward to welcoming you back in store again soon.
Thank you, LE
I ordered a dress
I ordered a dress, was easy to order on the website and collected from the Barnstaple store, arrived on time and was easy to collect.
April 1, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Guy in Fat Face was amazing.
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great service…. Oh and clothes fit beautifully. Great little Fat Face store in Barnstaple.
March 14, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Great helpful friendly service
I would just like to say a big thank you to Ellen and her colleague, they were both really friendly and helpful today taking the time to help me find the right sizes in different products 😊
February 15, 2026
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff at the Barnstaple store were…
The staff at the Barnstaple store were very knowledgeable and supportive
February 10, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was very useful to order online and…
It was very useful to order online and to be able to try out two articles and to purchase the one that fitted at my local store. Communications, delivery and the experience at the store were all excellent
January 21, 2026
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service as always the in…
Excellent service as always the in store staff are great and helpful and if you order online the goods always arrive promptly.
December 31, 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ellen in the Barnstaple branch was extremely helpful…
Ellen in the Barnstaple branch was extremely helpful and very pleasant as always
October 18, 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The top is lovely
The top is lovely. I ordered a 14 ,as I'm usually a 12 to 14 but it was much to big so I will have to exchange it.
The shop staff were very amicable.
October 11, 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items arrived promptly
Items arrived promptly. Good quality.
Some did not fit, returning them was very straightforward.
September 9, 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service.
I normally have my orders sent directly to me but for once I ordered it to collect in-store. I really liked that I could pick the day for it to arrive after 4pm so I could plan my trip into town the following day. The jacket and jumper I ordered were in the sale and they’re great quality. The staff in the store were absolutely lovely!
September 6, 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Both guys were super helpful with all…
Both guys were super helpful with all enquiries and suggested great recommendations
August 13, 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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