I placed an order on line to be collected from our local shop. I have been to the shop many times and have always found the staff to be really friendly and helpful. As arranged, my parcel was there wa... See more
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Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
Company replied
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... See more
Company replied
Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
87 High Street, EX31 1HR, Barnstaple, Devon, United Kingdom
- 01271 373791
4.8
Excellent
139 reviews
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Staff was very welcoming and…
Staff was very welcoming and accommodating to all my needs. The two young lads that was working today had a very professional attitude and went that extra mile. Will be back to visit the Barnstaple store.
July 3, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Good afternoon, Sean.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
I'd been in the Barnstaple store before…
I'd been in the Barnstaple store before to buy shorts and found that there were a great number of options and the staff very helpful. I popped in again as I was after a few things, the staff were amazing and helped me so much from size to style and directing me when I asked about specific things. Very patient and we're genuine and friendly. Suffice to say I did end up buying more than intended but I left the store very happy!
July 3, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Good afternoon, John.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Very happy with the service I received…
Very happy with the service I received in the barnstaple store, first time shopper in a fat face. Dwain and team did not disappoint. Someone to help in every area I went. The chocolate treat at point of purchase was a nice little touch.
July 3, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Good afternoon, Ashley.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Visiting Barnstaple today and popped in…
Visiting Barnstaple today and popped in to Fat Face ( love the range of items). Served by Lisa who gets 10/10 for her customer service. A worthwhile visit and great staff.
July 2, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Popped into have a look for a birthday…
Popped into have a look for a birthday present for my sister. Great customer service from Dwain who served me and gave me some ideas. Always a great shop to go into.
May 20, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Good afternoon, Matthew.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Reply from FatFace - BARNSTAPLE
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your recent purchase. I hope you continue to enjoy our products as much as we do.
Take care, MM
Made on line order
Made on line order, site was straight forward and easy to use. Great range on offer in all sizes. Was in formed by e mail order in my local store only took a couple of days. Store was busy but only took a few minutes for pick up. Haven't used FatFace before but will certainly use again.
April 30, 2024
Reply from FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Nice store to visit
The store is always well stocked and tidy, the changing rooms are clean and uncluttered. The staff are friendly and helpful.
April 23, 2024
Reply from FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Great item as usual
Great item as usual. Lovely kept shop in Barnstaple.
I had forgotten to pick up because I had no email reminding me they were ready to collect but no problem
April 15, 2024
Reply from FatFace - BARNSTAPLE
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you were able to get your order from our Barnstaple store with no problems. I hope you continue to love your shopping experience with us.
All the best, MM
Barnstable ex31
I will give a big shout out for Dwain and Janet for the outstanding and friendly service every single time I come into the Barnstable Devon.
I wanted to thank them both very much and well done.
From jacque
April 21, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Fantastic
The whole order was a breeze and that the goods are British, very helpful staff, good store layout. Barnstaple.
April 5, 2024
Reply from FatFace - BARNSTAPLE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality products and friendly shop staff
March 22, 2024
Reply from FatFace - BARNSTAPLE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Quality Reasonable Price
Ordered Polo shirts for my son’s birthday.
Not disappointed with the online order system or delivery.
March 24, 2024
Reply from FatFace - BARNSTAPLE
Good afternoon, Kim.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you and your son love your new items and you continue to enjoy shopping with us.
Take care, JB
Excellent service by Lisa P
Excellent service by Lisa P. She went beyond expectations in locating some trousers for me that were sold out on line and not available in the Barnstaple shop. Thankyou so much.
March 12, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Good Morning Laura,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
High street shops…
Recently shopped at a large fatface store, only to come back to Barnstaple to find everything I needed. You can’t beat a small high street shop.
Staff very friendly and helpful
March 8, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello, thank you for your feedback the crew at the Barnstaple store. It is so wonderful to read about the great experience you had in-store. We hope to see you again soon! Warm Regards TS
Dwain you’re an extremely kind and…
Dwain you’re an extremely kind and helpful gent. You make shopping at FATFACE Barnstaple a pleasure . Thank you.
March 8, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Good Morning Maggie,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Love these tops
Love these tops , lovely and comfortable to wear. I know have 4 colours.
February 17, 2024
Reply from FatFace - BARNSTAPLE
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving your tops and that you find these comfortable. I hope you continue to love our products as much as we do.
All the best,
MM
Went to the Barnstaple branch and was…
Went to the Barnstaple branch and was served by Dwain who met all my needs, was shopping for a friends wedding and I left very pleased with how Dwain accessorised my outfit. Definitely has a good eye for style and really listened to what I wanted and how I wanted my outfit to look. Will definitely be back thank you dwain your service was outstanding.
February 19, 2024
Unprompted review
Reply from FatFace - BARNSTAPLE
Good Morning Marilyn,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great service all round!
Parcel arrived on time. Staff very helpful and polite when I needed to return some items in store.
January 24, 2024
Reply from FatFace - BARNSTAPLE
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Barnstaple store to be so helpful and polite when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Awesome
Order arrived quickly, all items good quality and what I expected. Also visited shop. Staff always friendly and pleasant. Well made items. No complaints
January 19, 2024
Reply from FatFace - BARNSTAPLE
Hello Valerie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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