Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more
Company replied
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more
Company replied
I bought the Flora stripe top in the sale at my local store. I was lucky to get it as only 2 left! It's a gorgeous top - lovely colours and great quality as always from Fatface. It goes perfectly with... See more
Company replied
We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
1 Victoria Square, BT1 4QG, Belfast, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and kind staff. Excellent advice for styling as well.
Thank you !

Reply from FatFace - BELFAST 2
Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 12L. The size 10L also varies with the right leg slightly yet noticeably to me shorter!! No decision as to whether will keep as yet, but disappointed at the apparent poor quality control

Reply from FatFace - BELFAST 2
A favourite shop of mine because of the selection of clothes at great prices and the genuine helpfulness of staff. Top marks deserved.

Reply from FatFace - BELFAST 2
Very efficient delivery.Staff at Belfast shop lovely and very helpful.

Reply from FatFace - BELFAST 2
Friendly staff who are just the right amount helpful!

Reply from FatFace - BELFAST 2
The clothes are good quality. The sales are fantastic. The staff are really pleasant and very helpful

Reply from FatFace - BELFAST 2
I bought the Flora stripe top in the sale at my local store. I was lucky to get it as only 2 left! It's a gorgeous top - lovely colours and great quality as always from Fatface. It goes perfectly with my Lucee oatmeal cardigan. Belfast store is always well merchandised and staff very helpful and friendly.

Reply from FatFace - BELFAST 2
Prompt delivery of online order to store for pick up.
The top was good quality and value for money.
Staff in Belfast store, as always, friendly and helpful.

Reply from FatFace - BELFAST 2

Reply from FatFace - BELFAST 2
Products excellent quality, as usual.
You need to be more realistic about your delivery timelines, particularly with respect to 'remote' regions

Reply from FatFace - BELFAST 2

Reply from FatFace - BELFAST 2
Ease of ordering and collection of my item from the shop. Plus as always great qaulity of cloths. Just love the store when i am not on line and the staff of the Belfast store are so helpful.

Reply from FatFace - BELFAST 2
Incredible customer service from Loraine (if I remember correctly), she made the shopping experience so enjoyable and even gave some much needed advice on how I can style my purchase. Thank you!!!

Reply from FatFace - BELFAST 2
Fatface in store personal styling service.
Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for different style of ladies jeans and to look at tops . I purchased 2 pairs of jeans . Everyone please make use of Fat face personal styling service .plus don't forget all the brilliant hardworking members of fatface team in their belfast store Victoria square.

Reply from FatFace - BELFAST 2
Always friendly and helpful staff, lovely lay out of the shop and brilliant fitting rooms.

Reply from FatFace - BELFAST 2

Reply from FatFace - BELFAST 2
This jacket is made from the softest suede, it looks like it is stiff in the pictures but I can assure you it is not, it is butter soft and light. The fit is perfect and a lovely soft green. It is ideal for early autumn or warmer spring days as it is so light, but because of the shape, sweatshirts or jumpers can be worn under it. I am delighted with my purchase as I have been drooling over it for about two months before I bought it as it is a little expensive, but it does look it and is very well made. Love it

Reply from FatFace - BELFAST 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.