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FatFace - BELFAST 2 Reviews 233

TrustScore 4.5 out of 5

4.7

1 Victoria Square, BT1 4QG Belfast, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more

Rated 5 out of 5 stars

Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more

Company replied

Rated 5 out of 5 stars

I bought the Flora stripe top in the sale at my local store. I was lucky to get it as only 2 left! It's a gorgeous top - lovely colours and great quality as always from Fatface. It goes perfectly with... See more

Company replied

Rated 5 out of 5 stars

We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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Rated 5 out of 5 stars

Xcellent service/Xcellent quality/Xcellent Xmas Gifts

The items purchased on-line are perfect for Santa to drop down the chimney for the men in the house. They are beautiful quality, better than expected, and the Christmas plaid will brighten everyone that see them in their new PJ's. There was a glitz in the shipment, that was immediately resolved by contacting customer support and chatting on-line. Xcellent service/Xcellent quality/Xcellent Xmas gifts.

November 13, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Quick and easy to order pay and…

Quick and easy to order pay and delivery
Excellant service thank you 😀😀😀

November 7, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Dianne
Thank you for taking the time to leave your review and for providing your comments.
We look forward to welcoming you back soon!
Take care, LE

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff in store as usual. Good sale. Pleased with tunic and dress.

November 4, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Beautiful dress

Really gorgeous pattern and flattering fit. Such a versatile dress, can wear it with a light sweater and boots all through Winter

October 29, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

I love Fat Face clothes

I love Fat Face clothes, especially Autumn colours and small flower patterns suit me. And so you do Autumn clothes very well.
You make great jumpers and hoodies, good sizes and the clothes last well and wash well.

September 5, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi Ruth, We're delighted to hear you love our Autumn collection and appreciate your feedback on the quality and fit of our jumpers and hoodies.
Take care, LE

Rated 4 out of 5 stars

Friendly assistant unfortunately my…

Friendly assistant unfortunately my Mastercard was declined three times - no reason and I used it elsewhere without a problem.
I’ve been shopping with FatFace since its launch - great products, style and quality

September 9, 2024
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Reply from FatFace - BELFAST 2

Hello Norman
Thank you for your review. I am sorry to hear that your card was declined in store. I do hope you were able to purchase your items with an alternative payment method.

Thank you, LE

Rated 5 out of 5 stars

Everything good quality

Everything good quality

August 14, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Lovely staff

Efficient delivery to store for pick up. Staff were very pleasant and helpful in the Victoria Square store Belfast.

August 10, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to
welcoming you back soon.

Take care. -GM

Rated 5 out of 5 stars

Ordered two pairs of shorts which came…

Ordered two pairs of shorts which came in time and are exact ally as described online

August 7, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

Excellent

Great choice, quality, and service- always consistent

August 6, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

TOP CLASS AS ALWAYS…

Ordered online and picked up in Belfast store as usual. Can't fault you on any aspect of the process. Stress free from start to finish with the added bonus of friendly staff in the Belfast store when collecting.

August 5, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars

Fabulous place

August 2, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Staff were pleasant,very helpful & were…

Staff were pleasant,very helpful & were quick to offer assistance.

July 19, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Good cuss service

Good cuss service. Very friendly and helpful in the store.

July 11, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD

Rated 5 out of 5 stars

Always pleasant

Always pleasant, efficient staff!

July 3, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

The staff are always helpful and the…

The staff are always helpful and the choice of ladies fashion in particular is good

June 23, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

friendly and helpful crew in Belfast Store

Karen was friendly and helpful. The store was well stocked and easy to get around.

June 25, 2024
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a positve experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.

Take care. -GM

Rated 5 out of 5 stars

My favourite shop for years

I have shopped in fatface for years and years the never disappoint but what I love most divided is that the clothes can last for years they wash well as new even if they’re a year or so older

May 31, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you love our products and their longevity. I hope you continue to enjoy this about the items we have to offer.

All the best, MM

Rated 5 out of 5 stars

Polo shirt customer

Very easy purchase my polo shirt. Express delivery and straight forward if need to return. All ready to model my new polo shirt on holidays!!!

June 1, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Rodney,

Thank you for your review.

I am glad to hear that your order was delivered quickly and that you found our returns process easy to use.

Have a great day!

Take care, ED

Rated 5 out of 5 stars

Good shopping experience

Prompt online delivery and no fuss return in store.
I ordered 2 items, one of which doesn’t suit so it was returned. The employee in Belfast shop was very accommodating.
My refund also came on time.

May 11, 2024
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

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