Great products, nice staff, good service from the telephone helpline and the team in Betws y Coed. Was exchanging something for a different size and returning items in store. Thankfully retained my... See more
Company replied
Location
Switch locationStation Approach Holyhead Road, LL24 0AE Betws�Y�Coed, Clwyd, GB
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See what reviewers are saying
The products are so well made & beautifully finished. We bought from in store & on line & delivery was excellent. The store assistants are some of the friendiest & helpful we have met on our trave... See more
Company replied
I bought a lovely dressing gown from FatFace as a gift for my auntie who's starting cancer treatment very soon. I was looking for a nice quality, warm, snuggly dressing gown that wasn't too long or h... See more
Company replied
Super easy to navigate site, good stock levels and fabulous sizing availability. Fatface has amazing choice and is really size inclusive which is rare on the high street! Please can we just see this l... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Station Approach Holyhead Road, LL24 0AE, Betws�Y�Coed, Clwyd, United Kingdom
- 01690 710715
4.8
Excellent
58 reviews
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Great quality T-shirts…
Saw this t shirt in store at Betws y coed. Ordered as a surprise for my husband. It was delivered promptly. Very good quality. Would recommend Fat Face clothing. Always good quality.
June 6, 2023
Reply from FatFace - BETWS Y COED
Thank you for your review! We are thrilled to hear of your positive shopping experience with us. We will, of course, share your lovely comments with our amazing team in store🥰 - RS
The products are so well made &…
The products are so well made & beautifully finished. We bought from in store & on line & delivery was excellent.
The store assistants are some of the friendiest & helpful we have met on our travels.
As an added bonus, the stores are doggie friendly too.
Well done Fat Face for excellence all round.
April 26, 2023
Reply from FatFace - BETWS Y COED
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - BETWS Y COED
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great FatFace Betws-y-Coed - Lucy went the extra mile!
I made a special trip today to the Betws-y-Coed FatFace shop, having checked the opening hours on google, who said they would be open till 6pm today. I arrived at 5:30pm and was dismayed to find that the lady (Lucy, who was working there) had just locked the door. She kindly let me in & said they close at 5:30pm. I wasn't very happy, making a 30 mile round trip (google's fault) but - Lucy was SO great letting me in & allowing me to be unhurried looking round & trying some garments on & buying a couple of things. So, I'd like to especially thank Lucy for being considerate and helpful. Also I thought they had a very good selection of the FatFace current range, even though it's quite a small shop & it was very useful seeing & trying the clothes rather than buy online and maybe having to return them. Excellent Shop and Excellent Service!
March 30, 2023
Unprompted review
Reply from FatFace - BETWS Y COED
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, and I'll definitely pass your comments on to Lucy! Have a lovely day - LB
Fat Face clothing is amazing
Fat Face clothing is amazing. Up to date fashion, which washes well and are reasonably priced. Also, Fat Face has great sales which matches any top high street store. If you order on-line, delivery is exceptional.
March 17, 2023
Reply from FatFace - BETWS Y COED
Good afternoon, Pierce
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Betws Y Coed store.
Take care, JB
Love FatFace
Love FatFace - my go to store for clothing. Great quality and fit every time. Liked what I bought so much when I got home I ordered the same again in a different colour
September 20, 2022
Reply from FatFace - BETWS Y COED
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Love to visit this branch of FF
Love to visit this branch of FF ! The ladies are always lively and helpful
I meant to put
lovely and helpful😂🤣
I am a frequent visitor even though Conway is my local shop!!
August 26, 2022
Reply from FatFace - BETWS Y COED
Hi Carys, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great beach vibe
Saw these tee shirts when we were on holiday. They are such lovely colours . A great beach vibe and perfect for our granddaughters . Age appropriate and great quality.
August 10, 2022
Reply from FatFace - BETWS Y COED
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Reply from FatFace - BETWS Y COED
Hi Tilly
Thank you for spending the time to leave a review.
It's great reading such positive comments about the quality and service you received.
Have a lovely afternoon DW
The staff were so helpful helping me…
The staff were so helpful helping me find the most suitable shades etc .
I love the clothes and was so pleased to find that the jeans fitted perfectly .
February 27, 2022
Reply from FatFace - BETWS Y COED
Good Morning Julia, Thank you for leaving us this 5* review about your instore shopping experience at Betws Y Coed. It's great reading such positive comments about the service you receive from our staff helping you find the perfect pair of jeans. Thank you for being a loyal customer of ours! Have a great day! Take care, LM
Excellent quality products and great customer service!
Excellent quality products. Staff in store very friendly and helpful, acknowledging our dog and baby. Purchase also made easily online recently. I’m new to purchasing from fatface, I will be becoming a regular!
February 1, 2022
Reply from FatFace - BETWS Y COED
Hiya,
Thank you for leaving us a lovely 5* review. I am so pleased that you had such a positive shopping experience in store with our staff and online too. Look forward to you shopping with us again. Take care, LM
Fantastic customer service!!!
Fantastic customer service!!!! Went into the store looking a gift. Was greeted by a member of staff who was friendly and went above and beyond to help.
December 14, 2021
Unprompted review
Reply from FatFace - BETWS Y COED
Hello Dylan,
Thank you for your 5* review.
I am so pleased you received great customer service whilst shopping in your local store.
Your feedback is really appreciated!
Have a great Christmas!
Take care, CT
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