I've found Fat Face to be great quality for clothing. I usually buy online but have a local shop to exchange if not the right fit. Pleasant staff who go over and above to ensure I am happy 😊
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See what reviewers are saying
Friendly, helpful staff. Lovely shop, well set out, welcoming and well stocked. Efficient service for collection and return of online orders. Fat face clothing is lovely, although some items are at a... See more
Company replied
Ordered a belt online in sale. I was looking for something a little different Easy to order and delivered to store for convenience. Bishop’s Stortford is a lovely big shop and never fails to impress... See more
Company replied
I love FatFace clothing. It is so comfy, fits great, and is actually made to last. Although quite expensive, it is well worth the money. I was in my local FatFace yesterday to get some clothing from... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
3 Potter Street, CM23 3UH, Bishops�Stortford, Hertfordshire, United Kingdom
- 01279 652225
4.6
Excellent
85 reviews
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High quality item as always from…
High quality item as always from FatFace arrived promptly
December 28, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hello Anthony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always appreciate the quality of the…
I always appreciate the quality of the materials used. It's quite expensive but hopefully the sustainable manufacturing politics that they claim they have/use are true and explain the prices, considering that the high value brands really take the clothing prices through the roof. I feel that FatFace is a decent high quality accessible clothing brand, where they emphasise quality over quantity.
December 13, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hi there,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best Store to visit
The store was laid out very well. Presented exceptionally and nice and tidy. Staff on hand, friendly and helpful.
December 11, 2023
Unprompted review
Reply from FatFace - BISHOPS STORTFORD 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service …
The customer services assistant was very smiley and pleasant and made my shopping experience very positive. Well done Fatface Bishop’s Stortford.
November 30, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I was helped by Pedro in Stortford…
I was helped by Pedro in Stortford today and he was very helpful and friendly. The other staff were also attentive and quick to help me. Lovely store and lovely staff.
December 7, 2023
Unprompted review
Reply from FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order and pick up in store to…
Easy to order and pick up in store to avoid delivery costs.
November 22, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hi Lynn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The quick delivery and great clothing…
The quick delivery and great clothing quality
November 18, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Reply from FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Speed delivery and friendly staff
September 26, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - BISHOPS STORTFORD 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
ladies belt
Ordered a belt online in sale. I was looking for something a little different Easy to order and delivered to store for convenience. Bishop’s Stortford is a lovely big shop and never fails to impress. Friendly staff too. Nice belt that will go with everything and I’m looking forward to wearing it.
September 7, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
No ready for collection email sent
Only issue I had was that no confirmation email was sent to me that the items were ready to collect in store.
However, ladies in store very friendly
September 1, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hello Lisa, thank you for taking the time to leave your review.
I am sorry to hear that you didn't received your email for collection. I will be sure to get this looked into.
Take care, LE
Reply from FatFace - BISHOPS STORTFORD 2
Hi Marius, thank you for reviewing. We're so sorry that your order appears to be missing in post - due to the time passed, I've processed a full refund for you now. If there is anything else we can do to help, please don't hesitate to get in touch! CD
Reply from FatFace - BISHOPS STORTFORD 2
Good afternoon, FatFace customer
It's great reading such positive comments about the service you received.
We look forward to you shopping with us again soon at our Bishops Stortford store.
Take care, JB
Pleased
I had tried on in-store beforehand and decided to buy online. Very efficient ordering experience and fast delivery to store for pick up. Very pleased with purchase and it was in the sale! Well done Fatface!
August 9, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Reply from FatFace - BISHOPS STORTFORD 2
Hi Jenny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are so friendly & helpful
The staff are so friendly & helpful. My dogs are always welcome & given a treat. The store is well stocked but never overcrowded, you can actually see the items properly.
June 6, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Thank you for your review! We are thrilled to hear of your positive shopping experience with us and we look forward to seeing you again soon! -RS
Reply from FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
My first 'online' order
My order arrived in store quicker than I expected which was great & the service was in store was excellent as usual.
I'm a fairly regular customer & have never had any reason to complain. Xxx
April 21, 2023
Reply from FatFace - BISHOPS STORTFORD 2
Hi Sara,
Thank you for leaving us your 5* review.
I am pleased to read that your first online shopping experience was a positive one and that you had a great experience in store.
We can't wait to see you!
Take care, JH
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