Fatface clothes are great quality, good fit and attractive, flattering styles for all body shapes and sizes. Shops are well laid out, staff polite, helpful and knowledgeable. Finally, sales are real a... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fatface clothes are great quality, good fit and attractive, flattering styles for all body shapes and sizes. Shops are well laid out, staff polite, helpful and knowledgeable. Finally, sales are real a... See more
Company replied
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. O... See more
Company replied
Bought a Paignton Gillet, Charcoal. What made the experience different? In a word "Lara" she sweet talked me into giving my Email address for which I was instantly rewarded with a 15% discount. Whatev... See more
Company replied
Saw item in Winchester store but didn’t buy got home regretted it - ordered online to collect at my local Bracknell store - very smooth process was kept informed of progress on my order. Sadly when I... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
20 The Lexicon, The Avenue, RG12 1BD, Bracknell, Berkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s the quality of the products. They wash so well and brilliant deals during the sale. True to size, excellent detailing and lovely styles, fabric and designs. Love it!

Reply from FatFace - BRACKNELL
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.