Love love love Fatface socks. Lots of fun designs to celebrate summer and plenty to brighten up the darkest winter days. Always sad when a favourite pattern eventually has to be ditched, but as they... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Love love love Fatface socks. Lots of fun designs to celebrate summer and plenty to brighten up the darkest winter days. Always sad when a favourite pattern eventually has to be ditched, but as they... See more
Company replied
I generally like the clothes but often too pricey for me. I always enjoy the sales of course. On my most recent experience the staff member was a little short with me as I changed my purchase half way... See more
Company replied
From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovel... See more
Company replied
Easy to order. Kept informed. Arrived in my local store. Clothes were just lovely, good quality and beautifully made.
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
21 East Street, DT6 3JX, Bridport, Dorset, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A simple Long sleeved top which looked a bit more of an upgrade on a t shirt

Reply from FatFace - BRIDPORT
Easy to order. Kept informed. Arrived in my local store. Clothes were just lovely, good quality and beautifully made.

Reply from FatFace - BRIDPORT
Excellent quality and value for money. Prompt delivery at store cannot fault anything

Reply from FatFace - BRIDPORT
Love love love Fatface socks. Lots of fun designs to celebrate summer and plenty to brighten up the darkest winter days. Always sad when a favourite pattern eventually has to be ditched, but as they last so well happily that's something I rarely have to do.
My latest order was an absolute bargain, as many summer ones were reduced to £2. New season designs are currently on 3 for 2, so I'll soon be back to add to my autumn and winter collection.

Reply from FatFace - BRIDPORT
I generally like the clothes but often too pricey for me. I always enjoy the sales of course. On my most recent experience the staff member was a little short with me as I changed my purchase half way through when I realised that the product was not quite what I had asked for. However usually a good experience.

Reply from FatFace - BRIDPORT

Reply from FatFace - BRIDPORT
I ordered 3 tee shirts on line to be delivered to my local store. They were first class and I will enjoy wearing them!

Reply from FatFace - BRIDPORT
It’s always a plus when in addition to a great product that it’s local Bridport, and you can avoid delivery charges by collecting from the branch.

Reply from FatFace - BRIDPORT
Picked up an on line order and was tempted to purchase another item from the sale rail! Friendly efficient staff. All purchases good quality and fitted as expected.

Reply from FatFace - BRIDPORT
Friendly helpful staff and good quality clothing

Reply from FatFace - BRIDPORT
Visited Fatface Bridport saturday morning 7th of February and the two ladys in there were ever so lovely and helpful and went above and beyond for me. I often visit bridport and make sure to pop in to their fatface when i do because the service and atmosphere is just 10/10!
Thank you for the amazing calm shoping experience you ladies bring !

Reply from FatFace - BRIDPORT
Having spent £70 on clothing, I was disappointed to be asked to buy a paper bag to put my purchases in. I was informed that all the money goes to charity which it may or may not but I do object to being forced to give to the company’s choice of charity if I don’t want my purchases getting wet or dirty on my way home when I already subscribe to the charities I wish to support .
FatFace never charged for bags before Next took over .
This charging for bags was only supposed to be for plastic bags to discourage people from using plastic bags every time they visited the supermarket, now everyone has jumped on the bandwagon and even charge for paper bags regardless of what you buy or how much you spend.
Also when I said I didn’t want to buy a bag as I already give to a number of charities of my choice the two ladies serving got extremely shirty with me.
Sadly, after many years of buying FatFace clothes ( which make up almost my entire wardrobe ), this is the last time I shall enter a Fat Face shop.
Also, if Fatface/Next wish to support charities ( I like to choose the charities I support) then they should donate from their profits not, not charge their customers to do so.

Reply from FatFace - BRIDPORT
Great service and excellent item (makeup bag). Simple online ordering with item speedily delivered for collection.

Reply from FatFace - BRIDPORT
Ordered some earrings online. Fast delivery to my local store for free and kept in touch by email confirming delivery made.

Reply from FatFace - BRIDPORT
Always friendly, helpful assistants in Bridport Store.
Efficient website ordering process

Reply from FatFace - BRIDPORT
I visited the store to exchange a jumper for the next size up. Rosie was very helpful as she checked the stock in store and then went through other options before finding the required size in the storeroom. Very pleased with service I received.

Reply from FatFace - BRIDPORT
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.