Picked up an on line order and was tempted to purchase another item from the sale rail! Friendly efficient staff. All purchases good quality and fitted as expected.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited Fatface Bridport saturday morning 7th of February and the two ladys in there were ever so lovely and helpful and went above and beyond for me. I often visit bridport and make sure to pop in t... See more
Company replied
From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovel... See more
Company replied
I popped into the Bridport Store of Fat Face and noticed a sign above some Short Sleeved shirts hung over T shirts with a sign 20 % off so I thought I would purchase the shirt only to get to the check... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
21 East Street, DT6 3JX, Bridport, Dorset, United Kingdom
- 01308 422158
4.7
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly caring staff
Sale time is needed for Fatface as full price clothing is expensive!
It makes a big difference not paying postage and having things delivered to store
October 16, 2023
Reply from FatFace - BRIDPORT
Hello Gwyneth
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I thought the delivery of my item was…
I thought the delivery of my item was really helpful, and ordering the item was also very good.
September 19, 2023
Reply from FatFace - BRIDPORT
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Online order
Ordered a hat online for collection in branch.
Faultless transaction - thank you
July 23, 2023
Reply from FatFace - BRIDPORT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I popped into the Bridport Store of Fat…
I popped into the Bridport Store of Fat Face and noticed a sign above some Short Sleeved shirts hung over T shirts with a sign 20 % off so I thought I would purchase the shirt only to get to the checkout and find out it only applied to the T shirts beneath, needless to say I did not buy the shirt. I took a photo of the signs and left. I shall send this to trading standards
July 29, 2023
Unprompted review
Reply from FatFace - BRIDPORT
Hello John, thank you for taking the time to leave your review.
I am sorry to hear that this has happened and I can understand your disappointment.
I cannot contact you as you have not left an email address on your review. but please email customerservices@fatface.com and we can investigate this for you.
Thank you, LE
I love Fat Face clothing.
Great range of products and sizes. Store presented nicely and staff were very helpful and friendly
June 29, 2023
Reply from FatFace - BRIDPORT
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store.
Have a great day! KS
Great helpful staff
Good choice of styles to suit every age also do lots in larger sizes
June 18, 2023
Reply from FatFace - BRIDPORT
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Reply from FatFace - BRIDPORT
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Usual great quality price and arrived…
Usual great quality price and arrived sooner than stated
April 27, 2023
Reply from FatFace - BRIDPORT
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Very happy with fast delivery & super…
Very happy with fast delivery & super pleased with denim jumpsuit
March 13, 2023
Reply from FatFace - BRIDPORT
Good afternoon, Alan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridport store.
Take care, JB
Either on line or shopping 🛍️ in…
Either on line or shopping 🛍️ in store. The experience has been helpful , fun and what I’ve bought fits well and looks good . What more can I ask for .
February 3, 2023
Reply from FatFace - BRIDPORT
Hi Janet,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online and instore. Take care – KS
Reply from FatFace - BRIDPORT
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great quality clothing
Great quality clothing. Good shopping experience.
Love the Bluelight card discount too.
December 7, 2022
Reply from FatFace - BRIDPORT
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fantastic shop!!
Fantastic sales assistants - really helpful, professional and willing to help wherever they can. The shop is inviting and laid out well - easy to get my pram round!! Good choice of ladies items.
November 9, 2022
Reply from FatFace - BRIDPORT
Thank you so much for this review! We are so happy that you had such a great shopping experience with us, and that we are doing things right. Your comments will be sent to our amazing team in store :) - RS
Great shirt, more mens products in store please.
Overall great service. Would be good to have a few more products like chinos and shirts in the shop rather than having to buy on line. The bridport store didn’t have a large mens range.
November 7, 2022
Reply from FatFace - BRIDPORT
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lovely clothes and helpful
Lovely clothes and helpful, friendly shop assistant - a happy experience shopping
August 8, 2022
Reply from FatFace - BRIDPORT
Hi there, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again. Take care, - ES
great new stock items!
Every item was fine thank you Fat Face stock seems to fit very well and is good value I always try this shop first.
July 1, 2022
Reply from FatFace - BRIDPORT
Hi Paul, Thank you for your review. I am so pleased to hear you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
I love Fat Face clothes Great Value, washes well, wears well. Never dates 👏👏👏
I love Fat Face clothes, always stylish. Washes well wears well and never dates. Today I brought cotton trousers, cuffed at the bottom. I have been worrying about Yoga classes in the summer months and being to hot in Lycra. I shopped in Fat Face Bridport today, very pleasant lady (Claire) that served me. Thank you Fat Face for always being reliable 👏👏👏👏Great all around.
April 25, 2022
Unprompted review
Reply from FatFace - BRIDPORT
Good afternoon Sue
I am so happy to read what a positive experience you had in the Bridport store. It is such good news that you found some suitable trousers for Yoga - enjoy :)
Have a lovely afternoon - DW
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.