Very quick & easy to order from the website. Good communication re delivery/collection. Purchased a brown spotted bikini. Looks good quality as is the case with most Fatface clothes. Item true to siz... See more
Company replied
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See what reviewers are saying
I went to fat face in Bristol to return a velvet jumpsuit I didn’t like. Sharon, the assistant suggested I tried the wrap over top instead in a smaller size. It fitted well and she gave me some posit... See more
Company replied
Overall my experience was good. Delivery was in time. All pieces of clothing fitted well. I returned nothing. The only thing I didn't like was that my search didn't list only the items that were avail... See more
Company replied
Good quality clothes and even better value in sale. Bristol cabot store were amazing - had a return, collection and exchange to do but Faye (I think!) was so friendly throughout and nothing too much t... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 11 Quakers Friars, Cabot Place, BS1 3BZ, Bristol, Avon, United Kingdom
- 01179 304778
4.5
Excellent
117 reviews
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Speed and efficiency
January 4, 2024
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello Maggie
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Very friendly staff and very good…
Very friendly staff and very good quality of product
December 30, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello Lynne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Won’t buy from this brand again.
Bought two pullovers. Both hang like dishcloths after a couple of wears. It’s like the structure of the garment has failed. They haven’t been washed yet! Over £100 wasted.
Won’t buy from this brand again.
December 16, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello Darren
Thank you for your review.
I am so sorry to hear about the condition of the item received. Please contact us at customerservices@fatface.com so we can look into this further for you. - EP
great delivery and cardigan is just…
great delivery and cardigan is just right for autumn and spring great colour will go with all in my wardrobe
December 11, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Good morning,
Thank you for taking the time to leave your review. I am so pleased that you are loving new cardigan and that this arrived speedily. I hope you continue to enjoy our products as much as we do.
Take care, MM
Good fit true to size
I love the trousers i bought
I have about 6 colours of same style
The fabric is nice it stretches nice on me
Very good fit. I wear size 30 short
December 11, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.
All the best, MM
Smooth online shopping experience
Great quality clothing it never disappoints.
Customer service always friendly here.
December 7, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello Penelope
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BRISTOL CABOT CIRCUS
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick and easy process form start to…
Quick and easy process form start to finish including refund of one item.
November 24, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Being. Able ton purchase online & collecting in my local store. Was so easy to purchase what I wanted…
Was so easy to purchase what I wanted to buy online. Then once ordered I only waited for four days & my items were ready for collection in my local Fat Face store.
So easy & delivered safely.
November 20, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello Becky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent quality on all of garments…
Excellent quality on all of garments and products, I am always buying for the wife and up to now never once have she need to return any of her items
November 8, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Pete
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent quality and different
Browsing the sale bought some in store and some on line. Treated myself to a very reasonably priced waterproof coat always just a bit different from everywhere else not just slaves to trends.
October 26, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
Quick delivery for store pickup.
Quick delivery for store pickup.
Order correct.
Friendly server.
September 28, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Graham
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Everything was very good
Collected an online order from this branch - staff very helpful when I wanted to check measurements of an item.
Order arrived quickly and updates were regular.
September 6, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
my parcel send to other store and i…
my parcel send to other store and i have to go to collected from there.
July 19, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello, thank you for taking the time to leave a review.
I'm really sorry to hear this. Upon checking your order, I can see that you placed it to be collected from our Cribbs Causeway store, which is where your order arrived successfully.
All the best, LB
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Lots of choice in the shop which was brightly coloured and well set out. I particularly like the fact they are participating in marine conservation. The sales assistants were exceptionally helpful and looked in their stock to see if they had the size I required.
June 22, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautifully made products for excellent…
Beautifully made products for excellent prices, I am utterly delighted wirh all of my recent purchases,so thank you FafFace! Happy Customer!
May 9, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Michele
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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