Very quick & easy to order from the website. Good communication re delivery/collection. Purchased a brown spotted bikini. Looks good quality as is the case with most Fatface clothes. Item true to siz... See more
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See what reviewers are saying
I went to fat face in Bristol to return a velvet jumpsuit I didn’t like. Sharon, the assistant suggested I tried the wrap over top instead in a smaller size. It fitted well and she gave me some posit... See more
Company replied
Overall my experience was good. Delivery was in time. All pieces of clothing fitted well. I returned nothing. The only thing I didn't like was that my search didn't list only the items that were avail... See more
Company replied
Good quality clothes and even better value in sale. Bristol cabot store were amazing - had a return, collection and exchange to do but Faye (I think!) was so friendly throughout and nothing too much t... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 11 Quakers Friars, Cabot Place, BS1 3BZ, Bristol, Avon, United Kingdom
- 01179 304778
4.5
Excellent
117 reviews
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Swift and Satisfactory Delivery
Swift availability of the product for collection and total satisfaction and joy with a beautiful skirt!
May 7, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Good quality clothes and even better…
Good quality clothes and even better value in sale. Bristol cabot store were amazing - had a return, collection and exchange to do but Faye (I think!) was so friendly throughout and nothing too much trouble. Really great shopping experience both online and in store
April 30, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent customer service
A really good experience, kept updated on delivery progress, collected from store assistant very polite and helpful.
April 29, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good designs and colours a little…
Good designs and colours a little expensive but good selection
April 21, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Great service all round
The package was delivered ontime. I collected in store. The staff was very friendly and super helpful. I definitely will use this service again.
April 1, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Thank you for your review. I am so glad to read the positive feedback regarding your experience with our click and collect service in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Very pleasant
Very pleasant, friendly member of staff made transaction at till a painless process
March 31, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hello Julie, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Super slippers
Ordered my slippers and they arrived at the shop within a week. I was kept informed of the journey. I collected them from Bristol Cabots Circus and was served by a polite , charming young nan. The slippers are great, light, comfortable and warm
March 30, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Susanne, thank you for your kind words! We're so glad to hear that our click and collect process was nice and easy for you and that our staff there were so welcoming. We hope you enjoy your super slippers! - CD
I love the range of colours at FatFace
I love the range of colours at FatFace. So many more colour palates than most of shops. The quality of fabric is good as it the cut. The staff are pleasant and helpful without being intrusive. The changing rooms have good colour correct lighting and space.
March 28, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi there,
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our product's design.
Have a lovely day!
Take care, SK
Excellent customer service
Excellent customer service. The assistant in the shop was friendly and extremely helpful in helping me find what I was looking for. She is a credit to the company.
March 26, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Fast delivery to store for collection
Fast delivery to store for collection. Staff friendly and helpful on collection, as always in this store.
March 18, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Paula
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great kids coat which my son loves to…
Great kids coat which my son loves to wear and good sale price .quality coat
March 9, 2023
Reply from FatFace - BRISTOL CABOT CIRCUS
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bristol Cabot Circus store.
Take care, JB
I went to fat face in Bristol to return…
I went to fat face in Bristol to return a velvet jumpsuit I didn’t like. Sharon, the assistant suggested I tried the wrap over top instead in a smaller size. It fitted well and she gave me some positive and useful feedback.
I also bought a skirt and sweater because I liked her relaxed way of selling clothes.
January 10, 2023
Unprompted review
Reply from FatFace - BRISTOL CABOT CIRCUS
🙌✨🤩 our team are just the best, aren't they?
Thank you so much for your amazing comments. We are thrilled that we were able to be on hand to help! Kudos to Sharon for being 100% brilliant. This feedback will be shared with the incredible team in store. Thank you! - RS
Very helpful and obliging .
December 21, 2022
Unprompted review
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Simon, Thank you for the 5* review! Have a lovely Christmas! CD
Terrible communication
I called to ask the availability of a product. Was told they had them in stock. Reserved them. Went to collect them a few days later and they were sold.
I was then told as soon as they came back in sock I could get an email or phone call. Still wondering if they'll ever call or write....
Ended up going online and ordering them to arrive even though I work 2 minutes from the store. A colossal waste of everyone's time.
November 10, 2022
Reply from FatFace - BRISTOL CABOT CIRCUS
Good Afternoon Chris
Thank you for your review.
I am so sorry to hear of your recent experience with us.
I can confirm that sadly this is not a service we currently offer in regards to Notification of Stock, I have passed this onto the appropriate department for future consideration.
I have flagged this with the Store Manager and Area Manager to look into further and take the appropriate action to ensure that this does not happen again.
EP
always good delivery service
always good delivery service, using your courier our local person who always brings us Fat Face purchases always cheerful and pleasant
October 26, 2022
Reply from FatFace - BRISTOL CABOT CIRCUS
Good afternoon, Graham
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Bristol store.
Take care, JB
Friendly knowledgeable staff
Friendly knowledgeable staff, prepared to give plenty of advice about FatFace products.
September 8, 2022
Reply from FatFace - BRISTOL CABOT CIRCUS
Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Always excellent service & great clothes
August 27, 2022
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
As usual very happy with FatFace lovely…
As usual very happy with FatFace lovely top. Not so happy with the delivery man who left my parcel next door and didn't tell me. So I thought it had been stolen from my front door. He should have left me a message .
August 13, 2022
Reply from FatFace - BRISTOL CABOT CIRCUS
Good afternoon, Jenny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon our Bristol store.
Have a great day and stay safe. JB
Lovely dress
August 1, 2022
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect fit
Got this dress with 20% off fits perfect wore it out for high tea so comfortable. Have one like it from fat face already and it’s a few years old but still perfect. Thanks
July 28, 2022
Reply from FatFace - BRISTOL CABOT CIRCUS
Hi Tracy. Good to hear that the dress passed at high tea. Always a challenge. PW
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