Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... See more
Company replied
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See what reviewers are saying
The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.
Company replied
Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... See more
Company replied
I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, United Kingdom
- 01223 354794
4.6
Excellent
138 reviews
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Reply from FatFace - CAMBRIDGE 2
Good Afternoon James,
Thank you for your 5 star review. Great to hear you made use of our in store returns. Have a great day -KC
Love FatFace quality
Love FatFace clothing and it is such a good quality. It was my first time buying from them online and delivery was very efficient. Definitely 5 stars and would highly recommend this brand!
May 12, 2022
Reply from FatFace - CAMBRIDGE 2
Hi there, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, LE
Very comfortable
May 3, 2022
Reply from FatFace - CAMBRIDGE 2
Hi there, thank you for your 5* review. I am so pleased to hear that you are pleased with your recent order and we look forward to welcoming you back soon. Take care, LE
I usually shop in the StAndrews store
I usually shop in the StAndrews store , but while visiting family I went to the Cambridge store. I was so pleased to find that the staff in Cambridge are cut from the same cloth as my usual store (StAndrews). The staff were helpful and friendly and knew the stock. Fatface offers a good shopping experience with standards that filter throughout there stores. Well done St Andrews and Cambridge.
March 23, 2022
Unprompted review
Reply from FatFace - CAMBRIDGE 2
Hi Joan, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES
The staff are always very helpful.
March 9, 2022
Reply from FatFace - CAMBRIDGE 2
Good morning,
Thank you for your 5* review. Have a great day! Many thanks-AB.
Reply from FatFace - CAMBRIDGE 2
Good Afternoon Mel,
Thank you for your 5 star review. Lovely to hear you found our service great and our staff helpful. Have an amazing week ahead! -KC
Very helpful staff, lovely clothes
The member of staff who helped me was great - I was looking for a specific cardigan, and he put a lot of effort into trying to locate the one that I wanted. It turned out to be out of stock, but he found one in another colour for me to try on before ordering the colour that I wanted. The cardigan has since arrived and is lovely.
December 2, 2021
Reply from FatFace - CAMBRIDGE 2
Hi Laura,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and that you are enjoying your purchase. I will ensure that your feedback gets passed on!
Have a great day!
Thanks again, JH
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