Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... See more
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See what reviewers are saying
The girls in the Chester shop are fantastic ,really helpfull and know their product well. I’ve been shopping here for years, this time I had lost a lot of weight and needed a new wardrobe (and look) I... See more
Company replied
Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... See more
Company replied
I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I w... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, United Kingdom
- 01244 311486
4.9
Excellent
244 reviews
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I had a lovely shopping experience…
I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I would normally have walked past. Several items purchased so very happy.
April 9, 2026
Unprompted review
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasure.
I buy from Fatface fairly often both online and instore. Either method is never less than agreeable.
March 31, 2026
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Customer service
Visited the Fat face store in Chester on 22nd March 2026, the customer service was excellent. Debbie was absolutely brilliant with helping me choose clothes that suited me both with style and colour, I will definitely be returning to book in with her for a style consultation which is something they are offering to customers. Thank you .
March 22, 2026
Unprompted review
Reply from FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
I love fat face 🙂for days outfits. Alaways in trend and good value for money ...😃 in special sale prices
Good quality, good valuw for money ...always i look after sale prices.
February 17, 2026
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are very helpful and…
The staff are very helpful and friendly, and reasonably priced very pleased with the experience
February 22, 2026
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All round fantastic!
It was very easy to order what I wanted and I had my order delivered to a Next store the following day for free. One of the items ordered ended up not fitting, but it was very easy to return in store and the staff at my local store are brilliant. They had another pair of jeans in the next size up, which were perfect! I was delighted with the pair of shoes I ordered which were in the sale and at a fantastic price and fab quality. One of my go to shops for clothing which is high quality and long lasting, They also offer a Bluelight discount.
February 3, 2026
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Another excellent shopping experience
I ordered online to be delivered to store. My order was available within a day. Lots of lovely great quality items and lots of natural fabrics too. Staff are always welcoming and helpful.
January 27, 2026
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes
Good quality clothes, some a little different from the main high street. Fit well. Caring and friendly staff.
January 8, 2026
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Reply from FatFace - CHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Easy online order process
Easy online order process and click and collect to Chester store. Very efficient. Lovely member of staff retrieved my order very quickly.
January 4, 2026
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Rapid delivery of a quality item
December 23, 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ideal present
Ideal present
The shirt I brought my brother he is very happy with the lightness and feel of his long sleeved shirt 👍
December 26, 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
December 17, 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
5star customer service in Chester Store.
We experienced great customer service in the Chester store yesterday. Jasper was extremely helpful. They made our experience in the store a real pleasure. Lovely store, lovely staff. Special thanks to Jasper they were great.
December 3, 2025
Unprompted review
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the jeans and the process of…
Love the jeans and the process of ordering and collection just as expected. Staff lovely.
November 23, 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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