Always a pleasure to shop at Fatface Conwy. Staff are lovely and good at helping you put with colour choices etc. Becky the manager has the shop looking and feeling bright and on point when new stock... See more
Company replied
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See what reviewers are saying
Could have bought everything on website beautiful clothes . My delivery was swift. My dress and top absolutely gorgeous and such excellent quality. Over the moon again with Fatface .
Company replied
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... See more
Company replied
I love the clothes. Easy to order and prompt delivery to shop. I wish you stocked bigger sizes in Conwy store. That would have been even easier & simpler.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
25 High Street, LL32 8DE, Conwy, Gwynedd, United Kingdom
- 01492 592613
4.8
Excellent
126 reviews
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Reply from FatFace - CONWY
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Reply from FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - CONWY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service and good quality clothing
Great service and good quality clothing
March 30, 2024
Unprompted review
Reply from FatFace - CONWY
Hi Simon,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Reply from FatFace - CONWY
Good morning, Gillian.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Reply from FatFace - CONWY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Good quality clothing that lasts
Good quality clothing that lasts for a long time but holds its ‘trend’
The staff are always pleasant and helpful.
January 10, 2024
Reply from FatFace - CONWY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very helpful and friendly girl who…
Very helpful and friendly girl who served us ,good experience
January 4, 2024
Reply from FatFace - CONWY
Hello Tracie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
It’s always been a good experience to…
It’s always been a good experience to go to this sop in Conwy.
About yesterday. Both of the staff members were very friendly in helping me. The gentleman greeted me on my way out in Afrikaans ( my native tongue) which was a surprise to me. So we had a short discussion. But I can recommend them both. Good customer service 👏
November 24, 2023
Reply from FatFace - CONWY
Good afternoon, Christa.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Conwy store.
Take care, JB
Conwy shop click and collect
Quick, efficient service and knowledgable and friendly staff.
November 12, 2023
Reply from FatFace - CONWY
Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Too much packaging 📦
As I was in town I phoned the store to see if my delivery had arrived to be told it hadn't. 45 minutes after the phone call and after
I had arrived home, I received an email to say it was in-store. A text message would have been quicker and better. On collecting it 3 days later I was shocked to pick up a large box. I was only expecting an envelope as I had only ordered the Stevie book! Way too much packaging Fat Face.
November 17, 2023
Reply from FatFace - CONWY
Hello Christine
Thank you for taking the time to leave your review and provide your valuable feedback.
Take care, LE
Good service!
November 1, 2023
Reply from FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I took a faulty coat (broken zip) back…
I took a faulty coat (broken zip) back to the Conwy branch who dealt with my issue very courteously, fairly and professionally.
November 4, 2023
Unprompted review
Reply from FatFace - CONWY
Hello Carl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CONWY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Reply from FatFace - CONWY
Hello Amanda
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service both online and in…
Excellent service both online and in store. Conwy staff always very helpful.
September 30, 2023
Reply from FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great chinos
I've had quite a few Fatface chinos over the years and these latest Slim Coastal chinos are just as good. Great fit and quality as ever. Staff at the Conwy store always friendly and helpful
September 1, 2023
Reply from FatFace - CONWY
Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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