I think I become buying almost all of my clothes from Fatface Conwy store. They are an amazing team, not only among the Fatface stores I visited but also among all of my shopping experience. Thank y... See more
Company replied
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See what reviewers are saying
Always a pleasure to go into the Conwy shop. Plenty of choice and sizes, but never a problem if there isn't your size it can be indeed and delivered to store which is very convenient for me.
Company replied
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... See more
Company replied
As I was in town I phoned the store to see if my delivery had arrived to be told it hadn't. 45 minutes after the phone call and after I had arrived home, I received an email to say it was in-store... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
25 High Street, LL32 8DE, Conwy, Gwynedd, United Kingdom
- 01492 592613
4.8
Excellent
135 reviews
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I stumbled across this little shop in…
I stumbled across this little shop in Conwy by chance, and was interested to look inside as I had just bought a couple of beautiful Fatface dresses in the Marks and Spencer sale. I was thrilled to discover another lovely dress, in the sale, and tried it on in the spacious, well lit changing room. It is perfect and a real bargain. The staff were interested, helpful and friendly. I was offered, and accepted, a handy paper carrier bag for 5p. My details were taken and I was asked to choose between a digital or paper receipt. I chose the former and was pleased to receive it swiftly by email. A delightful experience. Lovely clothes and a welcoming atmosphere.
January 24, 2023
Unprompted review
Reply from FatFace - CONWY
Hi Jakki, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always buy from FatFace
I always buy from FatFace, the clothes are beautifully made, wash well and great sales. Staff are always willing to help, I've spoken to staff online and in store. All were very helpful.
November 5, 2022
Unprompted review
Reply from FatFace - CONWY
Thank you so much for this review! We are pleased to hear of your positive shopping experiences! Just what we love to hear. Many thanks! - RS
Great service and a warm welcome as…
Great service and a warm welcome as always in our local Conwy store, even the dog felt welcome. Excellent choice of menswear, which makes a change from most places, I had to stop myself from buying more. Will be back soon for everything else 😁.
November 5, 2022
Unprompted review
Reply from FatFace - CONWY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very helpful staff
I went into the shop in Conwy, North Wales on Saturday 10th September and needed some help with a return item and wanted to buy a birthday present for someone, there were two ladies on duty, they were both extremely helpful and made the whole experience very easy. Thank you so much.
September 10, 2022
Unprompted review
Reply from FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Reply from FatFace - CONWY
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Recent order
I ordered a jumpsuit in two sizes, the straps were too long, do the jumpsuit was too low at the front. Tried to see if I could have them shortened, but then the back of the jump suit didn't sit right. So both sizes were returned.
August 23, 2022
Reply from FatFace - CONWY
Good Morning Louise,
Thank you for your review. Sorry to hear the jumpsuit was not right for you on this occasion. Your feedback has been passed on -KC
The assistant was lovely there .
June 10, 2022
Reply from FatFace - CONWY
Good afternoon!
I am so happy to read what a positive experience you had in the Conwy store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend. DW
Reply from FatFace - CONWY
Hello Karen,
Thank you for your 5* review.
I am so glad to hear that you were happy with the t-shirts you have received. We hope you enjoy your new purchases.
Have a great day! JB
Everything is excellent quality
February 3, 2022
Reply from FatFace - CONWY
Hi Susan, Thank you so much for our 5* review. LM
Always a friendly service in Conwy…
Always a friendly service in Conwy branch, a pleasant shopping experience whether you find any deals for you or not!
January 29, 2022
Reply from FatFace - CONWY
We love hearing about the service in our Stores thank you for leaving a review - CP
Reply from FatFace - CONWY
Hi Pamela,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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