Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... See more
Company replied
Location
Switch locationShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... See more
Company replied
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... See more
Company replied
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, United Kingdom
- 01179 500638
4.8
Excellent
235 reviews
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Lovely colour and weight to linen fabric…
Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and quality weight to the fabric. Quick and easy collection. Thank you.
August 2, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy customer.
Very easy ordering process and store collection was very quick and easy. I guessed the size wrong so I will now check out the exchange process
July 22, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpful website and staff at…
Lovely helpful website and staff at Cribbs Bristol.
July 26, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Overall good, I got confusing emails on…
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I love the dress, good quality and fits well.
July 24, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpful and efficient staff
Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products that fitted best.
July 24, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Positive online and collection experience.
The information about the deliveries was timely and accurate. The bags for the clothes were in good condition and sufficient to protect the goods in transit.
July 5, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great for Men's tall range clothes
Great for Men's tall range clothes, not much choice elsewhere.
June 14, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service.
The member of staff who served me was delightful.
June 14, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and good quality…
Excellent service and good quality goods. Shopping in Fat Face is always a pleasure
June 7, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All good!
Great speedy service, good quality items, and the in store welcome and service when I collected my order was excellent.
June 1, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent service from great friendly…
Excellent service from great friendly staff! Great product.
May 31, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Wow amazing service by Emma!
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a brilliant experience, complete opposite to my previously fruitlesshour in John Lewis. If you need help, highly recommend the ladies at FatFace Cribbs in Bristol.
May 28, 2026
Unprompted review
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clearly advertised discounts and…
Clearly advertised discounts and friendly, congenial, knowledgeable staff. All this combined with quality clothes
May 19, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always love shopping in Fatface
Always love shopping in Fatface. Staff are friendly and shops are nicely laid out.
May 3, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothing and service
Great selection of clothing especially in the sale. Speedy service at the payment desk and friendly staff.
April 25, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering and collecting
Ease of ordering and collecting
Returns are hassle free
April 24, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful Staff
The staff at the Cribbs Causeway store are always very helpful & make it a good shopping experience 😀
April 24, 2026
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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