Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... See more
Company replied
Location
Switch locationShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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See what reviewers are saying
The information about the deliveries was timely and accurate. The bags for the clothes were in good condition and sufficient to protect the goods in transit.
Company replied
Fat Face Cribbs Causeway has a great in store selection of their clothing ranges, both male and female. They accept online orders for collection, and this is a useful service I've used a number of tim... See more
Company replied
I now exclusively shop at Fat Face. The style and quality of the clothing is pretty much the best I've come across. The sizing is consistent from Season to season, and stuff from 10 years ago wear... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, United Kingdom
- 01179 500638
4.8
Excellent
229 reviews
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Reply from FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality stylish clothing
I buy most of my clothes at fatface.If you are a very small adult they have suitabl styles that you can wear & feel smart it has changed my life in a mayor way
July 24, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service. Good quality and value. Very happy with my purchase. Thank you.
July 21, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It took over a week to deliver to the…
It took over a week to deliver to the store. And was only delivered when I chased up Fat Face.
July 21, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am sorry to hear that your order was delayed in arriving to your chosen store. I can understand that this is disappointing.
I am pleased however to hear that you now have your parcel.
If there is anything else that we can do to help, please do let us know.
LE
I love FatFace
I love FatFace. Always brilliant quality, lovely items. Amazing basics like white or blue vests. Hoodies that last forever. Always my go to when I need something new.
July 4, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your feedback regarding our items! Thank you for being a loyal Fat Face customer, we look forward to welcoming you back soon.
Take care. -GM
Satisfied Customer
I have been a customer since Fat Face was founded. Have always been completely satisfied with quality and service.
July 15, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace never disappoints
Really easy to browse, find products of interest, and purchase. Easy to use and beautiful website. Excellent customer service both online and in-store when collecting purchase. Wonderful organisation, FatFace never disappoints.
June 9, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you have been so impressed by our efficient service. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered on line
Ordered on line. Dresses did not suit me but they were lovely. I loved the material and the quality but as I am long bodied they did not look right on me. Returning them to the store was simple - and I bought another dress in a style I always buy from there.
May 31, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Great brand
Great brand. Good stock options and mainly proper cotton clothing.
Staff at the Cribbs store were lovely and helpful in store.
Long term customer and will be back for more!
May 31, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience when visiting our Cribbs Causeway store and that you found the crew to be so helpful. I will be sure to pass your lovely comments to the team.
All the best, MM
Easy to find the chino shorts I wanted…
Easy to find the chino shorts I wanted and the colour I love
May 27, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Cribbs Causeway store to offer such good customer service during your visit. I will be sure to pass your comments on to the team.
All the best, MM
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service the salesperson…
Great service the salesperson remembered me from previous visits and we had good interaction.
April 27, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear you have received great service instore.
We look forward to welcoming you back soon!
Take care. -GM
Love all my recent purchases
Love all my recent purchases. Staff in store very helpful.
April 18, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Had to return trousers bought online.
Had to return trousers bought online.
I chose to return to the Cribbs Causeway store. The refund was dealt with quickly and efficiently.
The sales lady was very polite, helpful and found a pair of trousers that fitted, which I bought.
The sizing seems to be all over the place, and so l won't be buying online again.
April 5, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hi there, thank you for leaving this positive review about our store despite the sizing discrepancies you have experienced online. We hope to see you again in one of our stores soon as your custom is greatly appreciated. Kind Regards, TS
Picked up a bargain online in FF sale
Picked up a bargain online in FF sale. Delivered to store quickly where I sorted more sale goodies. Easy to order. Friendly staff. Great clothes.
April 2, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Brilliant customer service as always
Brilliant customer service as always, I love fat face
March 29, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Good afternoon, Robin.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
Great experience
I went to return the dress I bought as it was a bit smaller. Was pleasantly surprised to get even my shipping refund back. I ordered another dress from store with help of lovely fatface employee. She was very kind and helpful. Had an amazing experience and looking forward to receiving my order.
March 23, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service! We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
Ordered a T Shirt for my daughter on…
Ordered a T Shirt for my daughter on line to be delivered to my local shop.
Size available.
Arrived within 3 days. Packaged well.
My daughter found the neckline a little wide. I have returned it to the store for a full refund.
March 24, 2024
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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