Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... See more
Company replied

Shop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... See more
Company replied
The information about the deliveries was timely and accurate. The bags for the clothes were in good condition and sufficient to protect the goods in transit.
Company replied
Fat Face Cribbs Causeway has a great in store selection of their clothing ranges, both male and female. They accept online orders for collection, and this is a useful service I've used a number of tim... See more
Company replied
I now exclusively shop at Fat Face. The style and quality of the clothing is pretty much the best I've come across. The sizing is consistent from Season to season, and stuff from 10 years ago wear... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from FatFace - CRIBBS CAUSEWAY 2

Reply from FatFace - CRIBBS CAUSEWAY 2
Staff were incredibly cheerful, helpful and patient....went out if their way to help me find the dress I wanted !

Reply from FatFace - CRIBBS CAUSEWAY 2
Excellent service as always and always happy with the quality of the product

Reply from FatFace - CRIBBS CAUSEWAY 2
i have always been a fan of your shop , the staff are always helpful and polite , the quality of your clothes is good and you have an ethical standard which i support so i try to shop with you if i can .

Reply from FatFace - CRIBBS CAUSEWAY 2
Lovely cheerful cashier. Bought a nice size black handbag lots of pockets nice shoulder strap long enough to wear across body as well as over the shoulder Great price tidy shop too

Reply from FatFace - CRIBBS CAUSEWAY 2
I used click and collect. Such an easy way to shop and the service in store was great. Highly recommended.

Reply from FatFace - CRIBBS CAUSEWAY 2
I ordered my coat online and it was in the shop a few days later ready for me to pick up. Fit and quality matched the price. Satisfactory.

Reply from FatFace - CRIBBS CAUSEWAY 2
Ordered online, collected in store at Cribbs Causeway, item was ready as informed, easy pick up and saved me the delivery cost.
Good experience , would do again

Reply from FatFace - CRIBBS CAUSEWAY 2
Friendly efficient customer service and easy online ordering process

Reply from FatFace - CRIBBS CAUSEWAY 2

Reply from FatFace - CRIBBS CAUSEWAY 2
Products as described, delivered on time. Kept informed throughout.

Reply from FatFace - CRIBBS CAUSEWAY 2

Reply from FatFace - CRIBBS CAUSEWAY 2
Thank you very much Maxxi and Sarah for your lovely and helpful customer service. I find finding jeans boring and a headache but Sarah and Maxxi got me sorted out with a lovely pair in no time and made it a fun, positive experience. Nothing was too much trouble and I am so happy with them my jeans I can not wait to go out and wear them. Maxxi and Sarah are only young but they are beautifully mannered and sweet. I hope your managers and families are very proud of you. T x

Reply from FatFace - CRIBBS CAUSEWAY 2
Lovely selection of stock on display unfortunately not the trousers I wanted to try on so I had to order online

Reply from FatFace - CRIBBS CAUSEWAY 2
Very helpful staff nothing was to much trouble for them. I was in a wheelchair and it was lovely that the staff actually was asking me what I wanted and not asking my caret it was so nice to have someone to ask me and not talk as if I wasn’t there so thank you to the wonderful staff in Cribbs causeway that works on Tuesday

Reply from FatFace - CRIBBS CAUSEWAY 2

Reply from FatFace - CRIBBS CAUSEWAY 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.